Inferior quality produces. We had this company install a very large front window, a bathroom window and sliding glass doors in the back of the house. The back door was supposed to be replaces with the same kind of door we had, they installed it minus the outside storm door. When questioned about that, they said they don't carry that type of door. I would not have had the door replaced if I knew I was going to loss my storm door....now the snow bleeds thru the screen and fills the tracks with snow, making opening it difficult in the winter....though recently the screen door just fell off when I was trying to close it.
The front window appears to have some installation issues, when there is a strong wind it sounds like the frame is cracking and moaning as though it is going to pull the front of my house off. When I question this, I was told "well it is a big window". Really? Because it is no bigger than the one they took out and it never made those scary noise before.
The bathroom window is supposed to vinyl. It was only installed a year and half ago and it is rusting. They tried to say this was mold when I reported this, though their installed confirmed it was not mold and there was hole/dent in the vinyl.
I have been trying to get them to correct these issues for months. The installer has been back to my house at least 3 times since the installation and when we call the office about the report, they tell us none was filed.
I would never use this company again or recommend them. It seems like I will have to hired another company to fix what they have done and pay AGAIN to have my windows and door fix.
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