I've got really bad windows with the rotten frames - previous owner has never bothered himself to paint them outside. So few months ago I noticed the significant raise in my hydro bills. Plus, once bathing my daughter - we felt unusual draft... So that how we decided that we should be prioritize the task of replacing windows.
Then we went through the turmoil of the getting estimates. Most of the companies or sales reps tried to push us buying without even understanding the way we want it or what we can actually afford. The prices were in the sky that my wife even told me - "May it's a time to sell the house and buy the new one ?".
One of the typical evenings - I've got a call from Ken, I was broken and desperate expecting as same attitude from Windowtech rep as I've got before. However the way Ken started rather surprised me then disappointed. Ken actually listened to what do we need and what we can afford without throwing us to the debts and depression.
He offered pretty neat plan of what we should do first and then how we should continue (as we already knew that the windows of the whole house is on stake). That was rather dialog of friends than the actual "pushing" sale. Honestly, I was still looked for some hidden "rip off" tricks,however with the time of the discussion, me and my wife felt calm and confident that we are on the right way with the right person to do such important investment.
Following the sale - we agreed on the day installer will come to take a measurements. Then peers at my work terrified me that they've got an issues having running after the people and begging them to come on time. Also timing got close to the colder weather and we did not to wait. However - surprise again - Installer came on time! He took the measurements and then Ken called me same day and we agreed on the final installation day. Again I was so suspicious about such unusual accuracy and keeping the word in now-days, even told my wife - "wait - we might get it done in 3 months or so..."
Team of installers appeared on our porch exactly at the day and time we agreed with Ken! Calm and confident, they professionally moved through the rooms, not leaving even a brisk of dust (which was extremely important and scared my wife as we have 2-yr daughter). Same day - they finished them all - we even did not need to clean after them. Super Professional! We are so happy so we will certainly move on with Ken and Windowtech to replace the windows on 1-rst floor. We also already ordered front doors - huge variety of the designs that Ken has offered. Thanks to Ken - he gave us what we need the best!
Highly Recommended - I already asked them to come over my parent's house and give us the estimate.
Thanks a lot, Ken, for saving us time and money giving us the best on the market.
My Best Regards,
- Approximate cost of services: