Windowtech

Windows & Doors Installation & Service
Vaughan ON L4K 1L3
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96%

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Reviews for Windowtech

Average customer rating:
9.6 10 (598 reviews)

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Zvika from Vaughan
Zvika from Vaughan
1 review Vaughan, ON
10/10

Windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Great effort by Mike and his crew! It was the first stage of replacing my windows...and it was done well.
The sales representative (Ken), offered to us a very good deal and we decided to do the first stage with Windowtech.
I like the look of my new windows and i also feel the difference during the cold weather period.
I will prefer to use the same company for my next project!

Approximate cost of services:
$10,000.00
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Company Response

Hello Zvika, thank you very much for your business! We appreciate your effort to share your good experience with our company! We’re always here for any help or questions. Choosing the correct provider is important to ensure years of enjoyment of your home and peace of mind in regard to your purchase.

Igor Kachkin from Markham
Igor Kachkin from Markham
2 reviews Vaughan, ON
10/10

New windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

It was a pleasure dealing with this company from the first meeting with Ken until the complete installation by Chris and his crew. It was a very detailed explanation and presentation by Ken. He brought to our attention some options we never thought about and that was really helpful. The installation of my windows went smooth. Good job and good product!

Approximate cost of services:
$8,600.00
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Company Response

Hello Igor it was a pleasure dealing with you as well!, Thank you very much for your business! We appreciate your effort to share your good experience with our company! We’re always here for any help or questions. Choosing the correct provider is important to ensure years of enjoyment of your home and peace of mind in regard to your purchase.

Brian from Vaughan
Brian from Vaughan
1 review , ON
10/10

All windows & front door

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Excellent experience! We had all of our windows and the front door replaced by Windowtech and we are very satisfied. The whole process was very simple and straightforward. The representative that came to our house to give us the quote, Leon, was very knowledgeable and professional. He answered our questions very thoroughly and helped us decide which options were best suited for our home. Unlike other representatives that visited our house, we did not feel pressured whatsoever to make our decision on the spot. Leon gave us the quote and told us to take our time to decide. Ultimately, we decided to go with Windowtech because their prices were very competitive and Leon's excellent service made us feel comfortable to do business with this company. Mike and his installation crew did a fantastic job with the installation of the windows and doors. They arrived on time, were very polite, worked very efficiently, and left no mess once they were finished. The new windows and front door look amazing! We are getting many compliments from family, friends, and neighbours about our new windows and door and we do not hesitate to let them know we had Windowtech do this project for us. This is a very professional company with quality products, service, and employees. I would definitely recommend Windowtech to anyone who is looking for professional, quality work done to their home! Thank you Windowtech! TIP: They also do shutters which we are considering for our next home project...

Approximate cost of services:
$18,000.00
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Company Response

Hello Brian, thank you very much for your business! We appreciate your effort to share your good experience with our company! We’re always here for any help or questions. Choosing the correct provider is important to ensure years of enjoyment of your home and peace of mind in regard to your purchase.

Susan Godda from Toronto
Susan Godda from Toronto
2 reviews Toronto, ON
0/10

Front Window and Sliding Back Door

Inferior quality produces. We had this company install a very large front window, a bathroom window and sliding glass doors in the back of the house. The back door was supposed to be replaces with the same kind of door we had, they installed it minus the outside storm door. When questioned about that, they said they don't carry that type of door. I would not have had the door replaced if I knew I was going to loss my storm door....now the snow bleeds thru the screen and fills the tracks with snow, making opening it difficult in the winter....though recently the screen door just fell off when I was trying to close it.

The front window appears to have some installation issues, when there is a strong wind it sounds like the frame is cracking and moaning as though it is going to pull the front of my house off. When I question this, I was told "well it is a big window". Really? Because it is no bigger than the one they took out and it never made those scary noise before.

The bathroom window is supposed to vinyl. It was only installed a year and half ago and it is rusting. They tried to say this was mold when I reported this, though their installed confirmed it was not mold and there was hole/dent in the vinyl.

I have been trying to get them to correct these issues for months. The installer has been back to my house at least 3 times since the installation and when we call the office about the report, they tell us none was filed.

I would never use this company again or recommend them. It seems like I will have to hired another company to fix what they have done and pay AGAIN to have my windows and door fix.

;

Approximate cost of services:
$4,000.00
3 of 3 people found this review helpful.
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Company Response

Hello Ron & Susan:
Thank you for taking the time to share your experience with our company!
First of all, we would like to thank you again for your business. The team here at Windowtech are very sorry to hear that your experience with us was not completely satisfactory. The main goal of our company is to achieve complete customer satisfaction. We will always stand behind the signed contract and the lifetime warranty that was presented and given to you after a detailed explanation about the written content in your contract.
Unfortunately, we, as a reputable and honest company (please read our reviews), will have to disagree with/reject your arguments. We always base issues on true facts and try to resolve them ASAP.
1. The original contract was signed by you and your spouse on April the 30st, 2013.
There is a very clear rule in our company - Before the contract is signed, the sales representative must explain in full detail all the contents of the agreement. Otherwise, mistakes are made which will cost us money!
The original contract states that you ordered a sliding patio door for your patio exit (it says sliding door in the contract). All sliding doors come with a sliding screen from the outside. Sliding patio doors do not have and cannot have any storm doors on them. We apologize if you expected something different however we did not make any mistakes regarding your order. For this reason, we go through the content of the agreement with you before you sign it. We have a variety of doors that are available on the market and would never give you something you don't wish to have!
2. On May 27, 2014 we received a call from you with an issue. You mentioned that the caulking around the sliding door is cracked. Within 10 days, a technician was sent to your house to fix the issue and you also signed the Satisfaction Report stating that there are no more issues!
3. During the cold period of time (October/November), we spoke with you several times in regards to a mysterious yellow spot on one of the windows and also a noise that you hear from one of the windows. We, as a responsible company, sent a technician to your house once more. When he came to fix the issues, there were apparently no issues anymore because the technician along with yourself couldn’t find any.
4. In regards to the “rusted” window, you are more than welcome to visit our factory to learn about the material that we use and watch the profile extrusion process. Our company sells products that are manufactured in Canada from scratch! From scratch means we make window profiles from 100% pure vinyl powder which is purchased from a company called “Georgia Gulf”. Although I have spoken to you over the phone and have sent you information about moisture in the house and how to prevent it, I’ll try to explain again.
Every house has moisture which is always trying to find a way to escape out to the cold weather.
In your case, the moisture can’t escape because during the window replacement we insulated the entire space around the window with foam. Therefore, the moisture sits on the glass and turns into a liquid.
If you don’t ventilate your house once in a while to let fresh air in and moisture out, the liquid on the glass will flow down and sit on the window frame. This liquid can stay for a while with no damage but if it is not cleaned and is left there for a prolonged period of time, it eventually turns into a mold (the yellow spot)!
Every time that you asked someone to come and fix your issues, (3 times in total) we sent a technician to your house as part of our lifetime warranty. We made no mistakes regarding your order and we gave our greatest effort to resolve all of your issues. Therefore, we must say, your negative review is not warranted. We do not believe that the quality of our products and services (with a total rating of 9.7 on homestars.com) deserve your inadequate rating of 0. This is not reflective of the actual quality of the products and services that we provide on a daily basis.
You are always welcome to call us with any questions or additional issues.
Thank you again for your business!

Leon & Flo from Markham
Leon & Flo from Markham
1 review Markham, ON
10/10

New windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We just did a full replacement of our windows and sliding doors, and we are very pleased with the results-- our house now looks amazing. The full process, from getting a quote from Oleg -
to installation by Mike and his crew, was a pleasant experience. Thanks

Approximate cost of services:
$13.00
0 of 1 people found this review helpful.
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Company Response

Hello Leon & Flo, Thank you very much for your business! We appreciate your effort to share your good experience with our company! We’re always here for any help or questions. Choosing the correct provider is important to ensure years of enjoyment of your home and peace of mind in regard to your purchase.

Stan & Judy
Stan & Judy
2 reviews Markham, ON
10/10

All windows and shutters

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My wife and I wanted to have our windows replaced and also get some window shutters installed. We decided to contact three installers (large, medium and small), all were highly rated on HomeStars.
We met all the contractors, one price was very high, two were very competitive, but only one had everything we wanted (the windows and shutters). It was like a one stop shopping. The company we chose was WindowTech. We met the salesman Ken on Thursday, August 21, 2014, he was very professional, not pushy and provide us with all the required information. Ken was able to coordinate the windows and shutters installations without any problem. It was an easy and seamless project for Ken and WindowTech. The windows were installed by Mike and his crew, they did an excellent and clean job, could not have asked for a better group of individuals. Two days after the windows installation, Nada came and install the window shutters. We are very pleased with the new windows and shutters. I also had the opportunity to speak with Amy,(the office representative ) on a few occasions, she too was very professional in handling any of our concerns, always return my call or get someone to contact me. I would highly recommend this company to anyone - excellent job and great employees. Would not hesitate to rate this company as a 10.

Approximate cost of services:
$18,000.00
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Company Response

Hello Stan & Judy,
Thank you very much for your business! We appreciate your effort to share your good experience with our company! We’re always here for any help or questions. Choosing the correct provider is important to ensure years of enjoyment of your home and peace of mind in regard to your purchase.

John  from Halton Hills
John from Halton Hills
1 review Georgetown, ON
10/10

New windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had all the windows in our house replaced by Windowtech, and we found the experience easy and very satisfactory (which for renovations? YAY!!!!). From the initial estimate, where we were talked through the variety of products and were able to pick our finishes, to the measurements, and installation, it was all very smoothly and professionally done. Every visit was done by an individual who arrived at the promised times, completed the tasks for the day within the time estimates told, and completely cleaned up after themselves. The installers even took care when entering and exiting to prevent our pets (1 dog, 2 cats) from playing escape artist. Overall, A+ professional service, and we're very happy with our new windows :)

Approximate cost of services:
$4,000.00
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Company Response

Thank you very much John for your business! We appreciate your effort to share your good experience with our company! We’re always here for any help or questions. Choosing the correct provider is important to ensure years of enjoyment of your home and peace of mind in regard to your purchase.

C&K from Milton
C&K from Milton
1 review Milton, ON
8/10

Patio door installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I just wanted to pass along my thanks for a great job on the patio door installation. Overall I was very impressed with the service we received from Windowtech. Our inquiries were responded to quickly, you came out quickly and provided a no-obligation quote in a very professional manner and offered a very competitive price on a great product with lifetime warranty. Windowtech's installers showed up on time and completed the install in just a few hours. The installation was very professionally done and the technicians took extra care to ensure no damage was done to our floors and cleaned up after their work was completed. My first experience with Windowtech was a very good one and I would consider hiring them again for future work.

Thanks again

Approximate cost of services:
$1,500.00
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Company Response

Thank you very much for your business! We appreciate your effort to share your good experience with our company! We’re always here for any help or questions. Choosing the correct provider is important to ensure years of enjoyment of your home and peace of mind in regard to your purchase.

Irine S from Vaughan
Irine S from Vaughan
4 reviews Maple, ON
10/10

Front door

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

It was our second stage with this company. Same as before, the did a good job and the price was very good. This time we did our front and back doors and it looks great. Our neighbours and friends love it.
My next stage will be adding vinyl shutters on the windows. I'll definitely use the same company!

Approximate cost of services:
$3,430.00
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Company Response

Thank you very much Irene for your business! We appreciate your effort to share your good experience with our company! We’re always here for any help or questions. Choosing the correct provider is important to ensure years of enjoyment of your home and peace of mind in regard to your purchase.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Windowtech

Windowtech Windows and Doors is an established Canadian company based in Vaughan, Ontario that offers top quality variety of products to improve the look and energy efficiency of your home, servicing the Greater Toronto Area.  We take great pride in offering the very best materials in the market today and manufactured locally. 
We provide many beautiful styles and colors to suit your needs.
We have experienced installers and always ensure high quality workmanship.  We strive to ensure customer satisfaction on every level.
We proudly offer:

Vinyl Windows (Energy Star Certified) includes:
Bay/Bow Windows, Casement/Fixed Casement windows,
Single/Double Sliders Tilt, Single/double Hung Tilt,
Awning, and more
Steel and Fiberglass Doors
Storm and Patio doors
Porch Enclosure
California Vinyl Shutters
Garage Doors and more

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
* Replacement Vinyl Windows * Energy Star Efficient Windows * Entry Doors * Garden Doors * Sliding Patio Doors * Vinyl Shutters * Steel Doors * Fiberglass Doors * Porch Enclosures * Storm Doors * Window coverings
SERVICES
Free Estimates, Windows and Doors replacement, Vinyl shutters installation, Brick and siding cutouts, Interior doors.
BRANDS
WINDOWTECH VINYL-PRO CARDINAL CG GEORGIA GULF PILKINGTON GUARDIAN
STYLES
Vinyl windows, Casement windows, Single/Double Slide & tilt windows, Single/Double Hung & tilt windows, Awning windows, End-vent windows, Basement windows, Garden windows, Architectural windows, Bow and Bay windows, Classic, Contemporary and Modern styles are available.
SPECIALITIES
Factory-direct windows - save thousands by avoiding the middleman. Professional installation - our crews will install your windows on time and will do a thorough clean up of work area.
WEBSITE
http://www.windowtechcanada.ca
YEAR ESTABLISHED
1982
NUMBER OF EMPLOYEES
48
PAYMENT METHOD
Canadian Currency, Cheque, Visa, Master Card, Financing.
LICENSES
Licensed
MEMBERSHIPS
Energy Star, SAWDAC, CSA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Life Time
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.