Our project involved expansion of our 2 storey detached, 2 bedroom 1 bathroom home, to a 3 bedroom, 2.5 bathroom home via a rear extension.
We provided the plans and permits to Norseman that we had completed independently, and they provided the construction from foundation to completion.
Working with Norseman was a very good experience, the two concerns that everyone undergoing a renovation project has were not an issue - Norseman came in on budget and on time.
The people that we worked with during the project were great. They were all very kind and helpful. Thomas was very helpful in preparing the contract and ensuring that we considered all points that we wanted included and omitted. From there we worked primarily with Kevin and Robert as our project managers, and they saw us through the project. They were both very professional, knowledgeable and available to address any concerns that we had regarding the project.
Going through a renovation project is inevitably stressful, however we found Norseman to have done a great job of mitigating that stress wherever possible.
There are obviously too many facets of the project to go into every detail for a review here, but we are happy with our completed home.
One concern we did have with our experience was that at times there was a slight lack of attention to detail, things that were not done as carefully or properly as we would have liked. That being said, when brought to Robert or Kevin's attention, they were generally pretty quick about rectifying it.
On the opposite end of the spectrum, Robert and Kevin and the crews were great about working with us to help our paper and ink dream become a physical reality. Specifically, there were a couple of design changes that they suggested regarding the upstairs bathroom design and the basement bathroom/laundry location that turned out to be hugely positive adjustments.
Finally, a couple of big thanks to Kevin and Kris for taking the time at the end of the project to come by for a debrief at our home. It was much appreciated. It sounds as though the company is moving forward and working to address areas where we had concerns.
Also a big thanks to the guys from the demo/framing/general construction crew. They were great - I don't want to give all of their names without permission, but they were so helpful above and beyond what they were required to do (ie helping me erect the tree protection fence, adjusting the position of a door that was located incorrectly in the plans, helping me move finishing materials inside when they were delivered to site etc).
Overall a very good experience, we give Norseman an 8.5/10.