Hot Pepper Furnace & Duct Cleaning

I spent a week researching different companies to clean my ducts. This company was fantastic, highly recommend them. No extra hidden environmental fees or that unreasonable 45$ service charge for having a high efficiency furnace other companies charge.

I had called in a week prior to find out what services were available and when I called in again Cliff remembered who I was. He was very accommodating and made the booking process super easy. In contrast i had to wait over 12 hours to hear back from other service companies and some just emailed me back with no personality what so ever.

When the cleaner showed up he was very professional and friendly. Yuri did a great job of cleaning my ducts and went above and beyond to show me how to install and clean my humidifier. Turns out i was using the wrong filter and instead of pushing me to buy his products showed me where to get a replacement for cheap and what to look for to make sure it was the right one this time around.

Additionally, I got to try out their POWER SANITIZER BENEFECT product which at first I thought would be just a lot of hype. But actually it now feels a lot better in the house and I will be asking for that again in the future.

We’d just had our furnace and hot water tank replaced along with replacing all of our windows and doors so we were in need of a good duct cleaning.
We contacted Hot Pepper through their website ( after finding them here on Homestars ) late Saturday afternoon and received a call from Cliff first thing Monday morning.
Cliff was great to deal with, he let me know that it was their busy season and that they were booked solid for the next two weeks. I told him I was home during the day so if there was a cancellation in our area we’d be open to doing it sooner. ( had been living in organized chaos for the last six weeks !) I booked in with Cliff and on Wednesday morning I heard from Cliff regarding a cancellation...they could come that afternoon !
Youri arrived on time and was great to deal with. He explained everything that would happen and got right to work.
I would highly recommend Hot Pepper and book them again.
Thanks Cliff and Youri for the great service !

Youri was very knowledgeable and shared his tips to help us get the most efficiency out our heating and A/C units. Even when I booked Cliff took extra time to explain the work and the what if’s. All the help was greatly appreciated. Definitely customer focused!!

HOT PEPPER was recommended to us by Willams Home Comfort who was installing our new furnace and AC (great job). I was very happy with HP's service (can't recall the price but it was totally reasonable, didn't even get other quotes). When the furnace install got pushed up they were happy to reschedule to make our adjusted timelines. Would use them again!

I want to thank Hot Pepper Furnace and Duct Cleaning for their exceptional service. Specifically I want commend Uri for doing a great job of cleaning my furnaces, duct and fireplaces, but more importantly for his work ethic in chasing down an intermittent sound when he restarted the main furnace. That intermittent noise was the reason for my call to Hot Pepper. What Uri found was a wedge of 2 x 4” that had somehow fallen into the furnaces heat exchanger. The wood shows signs of small flames and some notable charring. My home smells cleaner, there’s no noise coming from my furnace and I slept with peace of mind.
I highly recommend this company!

We've been using HPF's services for years. We always refer Hot Pepper for all our ventilation quality cleaning. Knowing our high standards about quality, they never disappoint! Each project requires a unique approach, from Cliff in customer service on front end, right down to execution, Yuri, meets AND exceeds all of our expectations! We stand behind this business fully, as it is an integral part, of our success and prosperity in the field. Thank you Hot Pepper Team, for your dedication and commitment, to be the best out there! You're a hidden gem!

Regards,

HMS

Absolutely impressed with their sales. Cliff phoned me to give me an estimate and answered my questions professionally. Their starting costs are better than almost everyone else who does the furnace and duct cleaning (even the per extra vent cost). The gentleman who came to our home was on time, and got to work right away. He said it would take about an hour and he was right on the money (about and hour and 10 mins). He then notified me about their spray that helps keep dust mites down and can help people with asthma (he mentioned it because it was on sale %50 off). It only took maybe 10 minutes and it smelt pretty good. Absolutely impressed with the service, their response time, their porfessionalism, and their prices. Would 100% recommend to anyone, especially if they are having deals/sales.

This company was referred to me, and I was most pleased. Cliff, the dispatcher, was professional, knowledgeable and sent someone right away. The technician, was timely, meticulous, and did an excellent job. The price was fair - I will call them next time.

On the ball company, very professional with good equipment. Technician was efficient, friendly and knows his job. I am a satisfied customer.

The service was professional and prompt. The process was explained ahead of time and suggestions for future maintenance were provided.