Home Painters Toronto

Paint & Wallpaper Contractors
3 Whitehorse Rd. Unit#8 Toronto ON M3J 3G8
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 7 timesBest of 2021winner 7 times
Giving Back Award winnerGiving Back Awardwinner

Reviews for Home Painters Toronto

Average customer rating:
9.8 10 (576 reviews)

Sort by

Graham from Old Toronto
Graham from Old Toronto
6 reviews Toronto, ON
10/10

Interior house painting

My wife and I are both very pleased with the work Home Painters Toronto provided in painting our house interior. The quality, craftsmanship and service exceeded expectations. Brian set the tone with his recommendations and quote for our job.

Adam and Alejandro were accommodating, courteous and hard-working ensuring all work was completed as promised (and on time). "We will not leave until you are satisfied" they said. I'm a Creative Director who is extremely attentive to detail and aesthetics and was very impressed that the work met my high expectations.

I also used Home Painters Toronto to paint my house exterior a couple of years ago which was another example of a job extremely well done. I had an issue with paint peeling in one area and they promptly returned to polish the details.

I'm really happy with the services provided and would highly recommend Home Painters Toronto!

Was this review helpful?
T in Markham
T in Markham
6 reviews Toronto, ON
8/10

Interior paint job

I hired Brian a few weeks ago to paint my house. They did a quick job and the on site team was nice and professional. My issue was with how messy the job was and instructions we provided were not followed. There is paint all over my tiles and hardwood. It’s literally all from paining the trims and it’s as if they painted my hardwood too. Paint drip all over. Areas that could have been sanded to ensure a smooth finish were not done. Even worse, we have a large gap of an unfinished area they must of forgot about. I emailed Brian to discuss my concerns, he didn’t even have the decency to reply. I would not recommend anyone to use this service.

Edit: Brian called me directly to resolve. He did reply to my email, and seems to be lost in cyberspace. He assured me he will correct my issues. He sent his team right away to make corrections. Thank you, Brian!

Was this review helpful?
Company Response

Hi Dominique,

Thanks so much for reaching out to me and bringing this to my attention.

As we just discussed, I emailed you that same day I got your email, but it's totally understandable my response got stuck in your junk mail.

Nevertheless, as I mentioned we will be there asap to fix those misses, and again I appreciate your understanding on all this.

Sincerely Brian

NewHome
NewHome
0 reviews Toronto, ON
10/10

Painted Top to Bottom Condo

Great job, efficient, detail oriented, professional, friendly and I’m very happy with the end result. Brian, the owner, was helpful in recommending the right colour. Scott was the Forman, very pro. The guys who did my floor left a mess and he even cleaned that up for me. His crew also stayed late to ensure the job was completed on time because I moved in the next morning. 100% satisfied. Thank you Home Painters for your hard work and great service!

Was this review helpful?
Christina
Christina
0 reviews Toronto, ON
10/10

Exterior house painting

Brian was fast, efficient and quick in sending a quote and adapting it to our needs and budget. He help us we all of our questions and concerns. Alejandro was in charge of the project on site, very helpful and professional, both he and Adam did a fantastic job. We are very happy with the painting it look fantastic. I can 100% recommend this team and company.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Condo painting

Scott and his team is amazing and made my condo looks brand new in a short period of time. They are tentative to details and thorough. Would highly recommend to anyone who needs a new look of their place.

Was this review helpful?
Private User
Private User
Private User reviews Vaughan, ON
9/10

Kitchen Reno

I was sceptical at first about painting my cabinets but after seeing the finished product I am so happy I did.
Miki from Home Painters was an absolute joy to work with. He was very professional, clean and tidy and delivered what he promised.
Miki not only repainted my kitchen but was very helpful in answering any questions or concerns I had.
Thank you to Brian the owner for the wonderful colour recommendations and delivering every date promised.
I am a very happy customer and am thrilled to use my updated Kitchen.

Was this review helpful?
Company Response

Thank you for your feedback.
Brian

Sam
Sam
0 reviews Vaughan, ON
10/10

House painted (indoor)

Brian was friendly , informative and knowledgeable. Gave competitive quote on the spot. Job completed as outlined. Crew was highly efficient, clean and did great job. We renovated the kitchen after the painting and Brian sent employee to do touch-ups without hesitation. This was done of highest quality. We are extremely satisfied with the work done.

Was this review helpful?
Company Response

I really appreciate you taking the time to provide your feedback, Sam. I look forward to working with you again - call me anytime!
Brian

Dana
Dana
1 review Vaughan, ON
7/10

House interior painting

We had our main and second floors (walls + ceilings + trim) painted by Home Painters Toronto a couple of months ago. Thinking about writing this review has been on my mind for a while now and I'd been struggling with whether or not to air my frustrations, but finally figured I should just get it out.

TL;DR if you don't want to read my wall of text is that I'm VERY glad we had our house painted and it looks 10000% better than before, but if offered a do-over, we likely would not use Home Painters Toronto again. The process itself was incredibly stressful for a few reasons, took longer than expected (6 or 7 days? I forget - instead of the 3-4 days originally estimated), and the paint job itself was just fine (not exceptional and not as detail-oriented as I expected/hoped) for the cost. The expectation was perhaps my own fault though - not 100% sure since I have no comparison. They were one of the first contractors we've used so an expensive lesson to ourselves to clarify expectations prior to making a decision.

Brian sold us on the fact that because he was the owner and we were dealing him directly (during our quote) that we should feel confident in our decision to go with Home Painters as he would stand by the job. While he was somewhat accessible during the project, I did not feel that he was ever actually managing it directly. When I raised a few concerns, he told me to address concerns with the lead painter instead. While this could have been fine, it wasn't, because no one on the job site spoke English, including the lead painter. This lead to an extremely frustrating experience the entire week. Any time I wanted to communicate something, it had to be done through Google Translate. This also led to a few things being lost in translation.

An example of this is that we tried to be accommodating by suggesting that when our 2nd floor was painted, some of the prep work could be left in place (in the 2nd bedroom which wasn't being used, and in our office, which we could just work around). When they left on that first day, our master bedroom was still covered in plastic, which was not what I originally suggested. I also thought that allowing them to leave all of the paper/tape/plastic everywhere would speed up the job and help them out, but it STILL took double the quoted time to complete the job.

The breakdown of communication due to language barrier was a key theme throughout the whole process and what made everything particularly frustrating. Any time I found an area where I was not completely satisfied with the paint job, and tried to communicate it, it was a huge struggle. By the end of it I was so frustrated that I kind of just gave up and let it go (in hindsight perhaps not something I should have done since it's been bothering me several months later - but I really just wanted everything to be over with at that point). The other reason for me no longer bringing up these concerns was that every time I did, he would say that it's not his job/fault because it was the previous bad paint job, but he would do it as a favour. So I just felt bad any time I brought it up. Which leads to the other disappointment...

We were also sold that the reason they were so expensive was the amount of prep work done to ensure a great paint job. While for the most part they kept paint off the floors and other things that should be kept paint-free, there were a few areas where this wasn't the case, e.g. our foyer floors which they didn't cover with the taped down paper (they used the cloths or whatever?). And there are definitely a few areas where the floor and baseboard connect where you can see paint on the floor. These aren't a huge deal to me though.

The main area where the job did not align with expectations was that I had to specifically ask for spots on the walls or baseboard to be sanded down (these were from the previous terrible paint job before we moved in - e.g. blobs of paint on the wall or baseboard that make for a not so lovely texture). Perhaps this was a lack of understanding on my part of what their prep work should entail, but I was expecting this was something done without me having to ask for it. Again, by the end of the week, I was so tired of having to ask for it in specific areas that I just stopped. I was by no means expecting perfection, but I WAS expecting more attention to detail.

Another annoyance - perhaps again just a matter of too high of expectations and my own naivete - is that many of our walls required a 3rd coat of paint to be fully covered. This is something that I did have to discuss with Brian during the week of the paint job. The annoying part is that I specifically asked about the requirement for a 3rd coat during our quote and what would happen in that case. I was assured at that point that given the previous colour of our walls, we should not worry about that. Instead what should have happened during that quote is a discussion of what we should expect (cost/time wise) if a 3rd coat is required. In the end, we paid an extra $500 incl tax to do a 3rd coat on the main floor. This was for about 5-6 gallons of paint, I believe, which he claimed was only the cost of paint (and which I find very hard to believe because we used Ben Moore paint which we as regular consumers can get for about $70 per gallon). Which is fine, whatever, just kind of annoying. The unfortunate thing here is that there is still one large wall in the foyer that doesn't have the third coat, and on days where the sun shines brightly through our front window, you can see the line at the top of the wall, along the ceiling, where cutting in was done with brushwork (so it's a heavier coat) while the wall has the 2 coats with the previous grey just peeking through. So it's not blended in and uniform. Fortunately, I only ever notice it when it's super bright and sunny.

Another super minor thing (but maybe not minor for some, so putting it out there) is that we had requested Benjamin Moore Oxford White paint for our walls and trim. For some reason they did use Oxford White for the walls but then brought Decorators White for the trim? Don't understand why that happened.

Also some areas of trim they forgot about but I don't care too much and I think they would probably come in to resolve it if I brought it up. But it's kind of minor to me so haven't bothered, since I only see it when I'm working out and facing up (it's the underside of the trim). Actually that reminds me that one thing that does bug me more is there's a ledge where the trim was painted and there's some weird texture issues going on. Not sure what's going on but it's just not fully smooth/satiny looking as trim/baseboards normally are (see the last two photos). They are NOT just dirty because I noticed it right after the painters left on the last day.

All in all, disappointing that I had to advocate for ourselves for high quality rather than it just being an expectation of the job and for someone from the team doing that themselves. Again, a large contributor of added stress.

Anyway these thoughts have been festering in my mind and I thought it might help someone with decision making so there you go.

Was this review helpful?
Company Response

Hi Dana, Thanks so much for taking the time for your feedback. I can see from the length of your review that this may have been bothering you for a while and you need to vent, which I can really appreciate. That said, I really would like to take care of you and any concerns whatsoever, and also would like to look at this as an opportunity to make things right. So please give me a call/email at your convenience and I would love to take care of things for you. I Look forward to hearing from you and thanks again for your honest feedback. Sincerely Brian

Jennifer
Jennifer
1 review Toronto, ON
10/10

Exterior and Interior House and Garage Painting

We had a wonderful experience with this company and our painters! Brian responded and came out right away and answered all of our questions. All the painters were very professional and friendly. Our family of 5 was at home working and attending virtual school, and everyone was very respectful and safe coming into the home. And now our house looks so beautiful! I would absolutely recommend them and use them again in the future.

Was this review helpful?
Company Response

Thank you for the time you took to provide us with your feedback, Jennifer. I look forward to working with you soon - call me anytime!
Brian

Gerald
Gerald
0 reviews Vaughan, ON
10/10

Kitchen cupboards painted and kitchen painted

Found the company true to their words. The workers were courteous, professional, respectful and worked very cleanly. They started and finished the job as they promised. I would definitely recommend them to anyone that’s looking to reface their cupboards or paint their house.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for taking the time to give us your feedback, Gerald. I look forward to working with you soon - call me any time!
Brian

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Painters Toronto

Home Painters Toronto

If you're looking for a professional painting and home renovation company with years of experience to prove it, then look no further, Home Painters Toronto is the contractor for you. We specialize in interior, exterior, residential, and commercial painting and our services don't stop there! We can also help you with drywall repair and installation, plaster, stucco ceiling repair and removal, carpentry, Kitchen Cabinet repainting, hardwood flooring and much more! Call one of our customer service experts now and be well on your way to a quote and a beautifully transformed property.

Serving Toronto and the regional Municipalities of York, Halton, Peel, Durham, and more!

Remember when you go with Home Painters we value your business and referrals and are committed to getting it done right the first time. GUARANTEED!

Why use Home Painters to paint your house/office?
•Two Year Guarantee On All Work Done
•Full Workers Compensation
•5 Million Liability Insurance
•Fully Bonded Workers (Criminal Background Checks on ALL Workers)
•30 Years Experience in the Painting Industry
•Thousands of Satisfied Clients
•Top Quality Paints Used Including Benjamin Moore, Dulux, Behr, Sherwin Williams, Para etc
•Drop sheets to Protect Your Floors and Belongings
•100% Satisfaction Guaranteed!!

Interior Painting Services Include:
•Painting (i.e. walls, trim, doors, floors, ceilings, etc.)
•Staining (i.e. banisters, hardwood floors, cabinets, etc.)
•Faux finishing
•Stucco Painting and Repair
•Wallpapering and Removal
•Drywall Repair and Replacement
•Plaster

Exterior Painting Services Include:
•Painting Exterior Surfaces (ie. windows, brick, doors, eaves, soffits, aluminum siding, etc.)
•Deck/Fence Staining and Refinishing
•Power Washing
•Caulking
•Rotten Wood Replacement/Repair

CATEGORIES
Paint & Wallpaper Contractors, Plastering, Drywall Contractors, Handyman Services, Carpenters, and Condominium Renovations
SERVICES
Interior painting, exterior painting, residential painting, commercial painting, plaster repair, drywall repair and installation, handyman projects, condo painting, townhouse painting, stucco ceiling flattening, wallpaper installation, wallpaper removal, kitchen cabinet painting, kitchen cabinet spraying, staircase painting, staircase staining, carpentry, crown moulding installation, trim installations, custom carpentry solutions, exterior wood repair, colour consultations, aluminum siding painting, brick painting, deck staining, fence painting, exterior caulking, interior caulking, storefront painting, office painting, home renovations.
BRANDS
Benjamin Moore, Dulux, Behr, Sherwin Williams, Para, Home Depot etc.
SPECIALITIES
Interior and exterior residential and commercial painting. Handyman projects including drywall, plaster, caulking and carpentry.
WEBSITE
https://www.HomePaintersToronto.com
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
40
RETURN POLICY
Client Satisfaction Guaranteed
PAYMENT METHOD
Cheque, Cash, Visa, Mastercard, Deferred Payment Plan
LICENSES
5 Million Liability Insurance, WSIB
MEMBERSHIPS
Better Business Bureau, WHMIS, ContractorCheck, Baulmer Approved, Home Depot Service Provider, Contr
LIABILITY INSURANCE
Yes
DIPLOMAS
Bachelor of Arts, York University, Interior Decorating at Seneca College
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$1000
BONDED
Yes
PROJECT RATE
Varies depending on project
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty on Interiors, 3 Year Guarantee of Quality on Exteriors, 15 Year Warranty on Brick Staining
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.