Frogbox

Moving & Storage
Vancouver BC V5Y 1N3
Write a Review
Write a Review

Recommended Professionals

95%(37 reviews)
99%(18 reviews)
90%(2 reviews)
95%(37 reviews)
99%(18 reviews)
90%(2 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

84%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Frogbox

Average customer rating:
9.7 10 (245 reviews)

Sort by

Samantha
Samantha
3 reviews Simcoe County, ON
10/10

I love Frogbox!

I used Frogbox to move out of a one bedroom apartment. Fantastic customer service and what an amazing idea! They dropped them off and picked them up right on time and the guy who came to do both was super pleasant and helpful (he even showed us how to put the wardrobe boxes together). The boxes had been cleaned before we got them (a couple were still damp but they dried quickly). I loved that I didn't have to roam grocery and liquor stores for cardboard boxes and also didn't have to worry about throwing them out afterward. The boxes hold a lot, and the fact that they're stackable helps with both the packing and the move (my movers LOVED them! They thanked me for making the move so easy on them). It rained the day of our move and I didn't even have to worry about the boxes (and the stuff inside) getting wet or soggy. I've already been recommending Frogbox to everyone I know. The prices are reasonable and it is totally worth not having to search for cardboard (plus, environmentally friendly, which always gets my vote)! Also, it forces you to unpack cause they have to go back, which means I'm not living out of boxes for the next few months. Thanks, Frogbox! Keep up the awesome work!

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thanks for the nice words. Your hired lol. Thanks for greening your move.

Zoë
Zoë
5 reviews Toronto, ON
10/10

1-bedroom condo move

I used FrogBox for our latest move and was thrilled with both the product and service. Using uniform sized stacking boxes really makes the mover's job easier too because they can easily take a stack of 4 ro 5 boxes on a hand truck at a time.
I will use again next time we move and will try to get even more stuff into a FrogBox.

Approximate cost of services:
$230.00
Was this review helpful?
Company Response

Thanks for the great comments. Moving Green!

Laura in Toronto
Laura in Toronto
1 review Toronto, ON
10/10

One bedroom move

Used Frogbox for my most recent move and it was a GREAT. Box delivery and pick up was on time and staff were super friendly. I was able to fit all my stuff in 25 large boxes and 5 small, no problem. I hired movers for this move and they thanked ME for making the move easy for them - the Frogboxes were a huge part of making it easy because they stack perfectly in the truck. Would definitely use this service again for my next move and would recommend to my friends and family. Thanks Frogbox!

Approximate cost of services:
$192.00
Was this review helpful?
Company Response

Thanks Laura for the nice review. Move Green!!

sarahrachel.wilkinson in Toronto
sarahrachel.wilkinson in Toronto
6 reviews Toronto, ON
10/10

Condo move

Frogbox does exactly what they say they will - durable, stackable, roomy boxes with easy drop-off and pickup. I'm impressed that they always tried to move the boxes in one stackable load, which is important when you're trying not to book the elevator multiple times!

Approximate cost of services:
$190.00
Was this review helpful?
Company Response

That's great feedback - thank you!

Private User
Private User
Private User reviews Toronto, ON
10/10

Easy Packing, easy Move

Frogboxes worked perfectly for our ~1000square foot move. The booking process was very easy, confirmations before key dates were clear and customer service was great. The driver who delivered the boxes was always on time (in fact, in our experience in the first 1/3 of the window) and was extremely polite and professional.

Approximate cost of services:
$120.00
Was this review helpful?
Company Response

Thank you! Very happy to hear it Frogbox worked well for you.

Janine in Toronto
Janine in Toronto
2 reviews Toronto, ON
10/10

Frog box review

Oh I loved these boxes so much. Packing was quick, the moving company took money off my move because it went so fast. The delivery guy was awesome and on time and Deborah could not have been more helpful. Boxes picked up early at my request. I would never move without them worth every penny

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Thank you Janine! We are so pleased that your experience was great :)

thisgirlsaves in Toronto
thisgirlsaves in Toronto
1 review Toronto, ON
10/10

Frogbox made my moving so efficient!

Frogbox made my moving so efficient while still being super affordable! Both the delivery and pick up of my boxes and moving supplies was seamless; while they provide you with a 2-hour window, the friendly delivery person arrived immediately at the start of the window. Use Frogbox's recommendation for the number of boxes needed according to your size space and moving needs - this was really accurate for me. I recommend renting a dolly and some wrapping to cover all of your bases throughout the move.

Approximate cost of services:
$220.00
Was this review helpful?
Company Response

That's the best news! Thank you for your review and we are most please that you had a great experience. All the best.

CG in midtown
CG in midtown
8 reviews Toronto, ON
10/10

Moving home contents during home reno

Very efficient and environmentally friendly way to move. No need to collect paper boxes and recycle. Person doing the delivery was professional, accommodating, and friendly. Would definitely use this service again when we move back to our home.

Approximate cost of services:
$220.00
Was this review helpful?
Company Response

We look forward to seeing you in the future! Thanks for using us.

Chris C. in Toronto
Chris C. in Toronto
2 reviews Toronto, ON
10/10

A much better alternative to cardboard!

I used Frogbox for my recent move in December 2015. It was my first time using them and I will definitely do so the next time I move. No more cardboard boxes for me after using Frogbox!

The service from Deb, who managed my order, was excellent. She responded via email quickly and provided all the information I needed. She reconfirmed closer to the move date as well. The delivery and pick up of the boxes was on time and no fuss. The price was exactly as quoted.

Frogbox is very convenient and environmentally friendly. The containers are very clean, easy to label, stackable, and keep your stuff damage free. Best of all, I wasn't stuck with tons of boxes to dispose of (or collect from various sources!), which is time consuming and not good for the environment.

Approximate cost of services:
$140.00
Was this review helpful?
Company Response

Thanks Chris! Super glad you had a great experience. Thanks for using Frogbox :)

 in Toronto
in Toronto
1 review Toronto, ON
10/10

moving boxes

Frogbox is a stellar company. After a rocky delivery of the boxes, their front line person, Deb called to work things out. Excellent customer service!

The boxes take a lot of stress out of the moving process - no searching out boxes, no taping, and very little waste (which means you also don't have to put one million boxes in the recycling afterwards.) Highly recommend.

Review has 1 previous version
Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Hi! Glad the boxes reduced the stress of your move. Thanks for the review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Frogbox

Frogbox rents reusable, industrial strength, stack-able moving boxes. We will drop off the boxes and pick them up after your move and save you and the environment the impact of using cardboard. The environmental ramification of using cardboard is significant as it makes up an estimated 18-20% of landfill material. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Moving & Storage pros in Toronto?