Terrible Reno experience. Commitments not followed through on throughout the project. Would not give our house keys back to us when asked. Promise the world but unable to deliver and made many changes to the agreement but made it sound like it was all in our favour.
To start off - they came to the job site hours late. Unprepared! no dolly, no tarps. 3 days in and still hadn't completed demo to remove flooring of a very small area. No man power. NEVER met any of they're timeframes. Couldn't determine how long it would take to complete each task. Blamed lack of progress on our building but I talked to her and she had a totally different story.
Not to mention how dirty everything was left on a daily basis. They put our furniture on top of saw dust they created and didn't take any care in protecting our stuff. Numerous times I had to place the tarps back on the furniture that I went out to purchase.

None of workers had safety gear - no safety glasses, nothing to cut the flooring on - used they're leg. Totally unprofessional and super dangerous but no supervisor was on site.
We were told that the baseboards would come finished but this is not true they were filled with caulking - seams were awful, they left nails sticking out of them, they glued together short pieces, left tape and glue on the floor. We now have another issue where one of the thresholds came off.

We spent 15k on this Reno - the most expensive quote we received - very disappointed for costly Reno.

Stephen, Anastassiya, Christine were fabulous in guiding us through options for our project. Great bang for buck. We needed to partially finish the basement with a home office. Adept pricing was competitive.
Stephen advised on options and pointed out how to ensure future enhancements easily meet building code. He documented to overcome ambiguity or faded memories. He made great suggestions as to how to maximize the effort. The project came in on budget. Trades involved were carpentry, plumbing, tiling, painting. They met all contract conditions including minimizing dust, timelines, debris removal.
Ana the project coordinator was terrific in getting the trades in and out to ensure project was on time. Her attention to detail got the trades to carry out the tasks correctly.
Curtis the carpenter was absolutely fantastic in delivering the framing and stairs to the highest quality. Sahid worked hard to correct issues from the painters. We highly recommend Adept Services.

Excellent communication and service. I was quite impressed with the quick assembly of the crew and the ease of obtaining all of my flooring through Adept. Steve, Christine and Kurtis made renovating pleasant. If you needed or wanted something done, it gets done; quickly and professionally!

Stephen,

I want to thank you and the team at Adept for the amazing work over the past three months. Both the team and you Stephen,were always professional and responded quickly and dealt with all concerns as they arose.
All the work was within budget and on schedule, including:
• Building new wooden fences along the perimeter of both sides of the yard
• Upgrading the large second floor balcony
• Adding deck railings and gates to the main deck on the ground level to keep our grand children safe
• Repairing a chain fence along the back of the yard connecting to a ravine with a river (to keep the grand children safe)
• On the koi pond
o Rebuilding the two bridges with railings connecting to the island
o Rebuilding the existing deck at the one end on the pond
o Building a new raft
o Building a new bridge with railings and steps to the top of the three waterfalls
• Building a tree house for our grand daughters fifth birthday party. The request for the tree house was dropped on you and you pulled out all stops and got it built! The one carpenter commented to me on the high quality of wood that they were provided by Adept. I was impressed that a carpenter who specialized in building stairs was brought in to ensure that the stairs going up approximately nine feet with railings to the tree house was safe for the kids.
Finally, you ensured that allmaterials remaining etc. after completion of the work was removed and the yard left clean (e.g. free of nails etc.). This was important as there were approximately 15 children between the ages of three & five that attended the partyand were running around at times without shoes. The kids gravitated to the tree house. My three sons were impressed and commented on the quality of the workmanship.
Thank you so much!
Best
Debra & Bill Evans

The Adept Services team gave us estimates for various projects. They came in when promised and painted a couple rooms and trims. They also took up the back patio stone, redesign and installed slope patio stones. New florescent Light covers were put in. Everything looks very good.

Pictures are worth 1000 words...have a look at the quality we were left with. We now have to hire other contractors to clean up the sloppy workmanship from Adept Services. We will never hire these contractors again and would advise other homeowners to stay away!

The crew at Adept Services were very professional to work with and were very flexible to making last minute changes and going that extra mile to get the job done. Even when problems arose, they were quick to find solutions and adapt. They stuck to the budget and followed up with minor adjustments after completion of the project. Would recommend them for any job!

I have been using Adept Services for many years, initially for smaller projects such as tiling a laundry room floor, building a closet and drywalling. More recently, we retained Adept Services for a much larger master ensuite bathroom project.

I fully intend to continue using Adept Services.

Adept Services is aware we expect perfection and nothing less....and deliver it.

We have no intention of retaining the services of other companies who take little pride in their work and are nowhere to be found when issues arise. I tried to save a few bucks by retaining an independent electrician at some point and regretted it dearly.

The honesty of Adept Services' employees is truly remarkable. It is heart warming such individuals exist in today's world. Large projects include unforeseen difficulties. Everything was perfectly explained to us as we moved along the project. We never felt that we were taken advantage of. What a relief!

Thank you to Adept Services and to everyone who have been involved in our many projects through the years.

Marc

Adept services removed bathtub and installed a walk in shower. Tiles were matched and doors installed. Clean up was completed and room left ready for use. We definitely will call upon Adept Services for our next project

I have used Adept Services for a few projects and continue to use them in my new home. The last project was hardwood stairs and master bedroom. The project was on time, the price was reasonable and the end result was beautiful.