We've been happily using Watermart for our whole-house water filters for many years. Service has always been first-class, prompt, courteous. The best. We just had our annual replacements done for our water filters. Ken did the main job and was shadowed for the occasion by an administrative staffer, Mike. I watched the whole process, done quickly and meticulously by Ken, all while he patiently answering my questions. Ken is really experienced, knows what to do and does it cleanly and carefully. When he's on the job, it is always very reassuring to know it will be done properly with minimum fuss. It was also great talking to Mike who helped Ken and also patiently answered my questions. I usually get to talk to Mike on the phone. It was good to finally see him in person. This job shadowing really helps to build familiarity and good relationships. WaterMart filters and service are the best. Highly recommended.
- Company Response
Hi Robert and Rosemary. Once again, thank you for your business. I also really appreciate that you took the time to write us such a comprehensive review. Ken is our head tech and I'm sure is one of the most experienced technicians in the city. I'm happy to hear that you appreciate his thoroughness. Mike is our Service Manager he finds it beneficial to periodically get out with the techs to keep his skills fresh and to build a sense of team. Thank you once again for your business over the years and your recommendations. Please let us know anytime if you have questions. All the best. Dave, Ken, Mike and the rest of the Watermart Team.