Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
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98%

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Reviews for Watermart

Average customer rating:
9.9 10 (642 reviews)

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Schwartz in East gwillimbury
Schwartz in East gwillimbury
6 reviews HOLLAND LANDING, ON
10/10

Reverse Osmosis and water softener

I called David when we moved in Ontario a year ago and was more than pleased with everything. We had a great installation of the system and also wonderful customer service through all the year. I only wish all the business services were as honest and as amazing as watermart has been to us. We are moving to another country and we are more than positive that it will be very difficult to find the same service else where as Watermart gave us. If you need a honest and reliable company, this is it! Prices are better than other companies, and you are not paying only for the product but also for a wonderful customer service. Don't waste your money else where!! This is not a fake review, you can see my progressive reviews on this company. David, thank you again, it has been a pleasure meeting you! Bryan Schwartz East Gwillimbury

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Company Response

Hi Bryan. I can't thank you enough for such a positive review. I'm so glad that the team at Watermart met your expectations. We work very hard to keep our customer service top notch and to deal with every client honestly. These days, when the writing is very much on the wall for all kinds of small businesses, I'm convinced it is the only way to ensure that we compete. I wish you the best of luck in the future. Thank you once again. Dave.

Ani Mackinnon from Toronto
Ani Mackinnon from Toronto
2 reviews Old Toronto, ON
10/10

Drinking water system service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The people from Watermart are always friendly - always accommodating - pleasure to deal with. My technician, Ken, was very helpful - great suggestions - friendly. He left the area clean and dry and I received a completed checklist when the job was done.

Approximate cost of services:
$200.00
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Company Response

Thank you so much, Ani for your great review. I'm very glad that you are happy with your system and with the service that Ken offered. Please let me know any time if you ever have questions about your water system or about water issues generally. All the best. And thanks once again. Dave.

Kelly MacDonald from Toronto
Kelly MacDonald from Toronto
1 review Old Toronto, ON
10/10

Whole home filtration system installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Linda was very helpful, answered all of my 1 million questions.

Ron, the technician was amazing. Polite, professional, considerate of my space/home. He even let me know about another issue in the basement that I hadn't noticed. I was very impressed by the job he did.

Approximate cost of services:
$1,100.00
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Company Response

Hi Kelly. Thank you for the great review and for your business. Ron has been us longer than anyone and it is always great to hear that he is polite, professional and considerate when doing work for clients. If you come up with a million more questions (or even one or two) Please give us a call any time - we're always happy to help. Thank you once again. Dave.

liane in Toronto
liane in Toronto
4 reviews Toronto, ON
10/10

Water filtration system

Excellent. Excellent. Excellent. This is the second system for us. We just moved into a new house and were so pleased with the water system in our last house that we had for 7 years, we called on Dave and the Watermart team to install into the new house. Great products, very informative company and friendly staff. Thanks Watermart.

Approximate cost of services:
$650.00
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Company Response

Hi Liane. It's always excellent to hear the word "excellent" concerning our service and products. Thank you once again for your faith in us regarding your drinking water in the new place (as well as the old place). Any questions, any time, please let us know.
All the best. Dave.

Peter  from Thornhill
Peter from Thornhill
4 reviews Thornhill, ON
10/10

Water Purification Servicing

I have been using this company to service our water purification system for several years now. I have dealt primarily with Dave and Scott who are best described as real professionals.
Their work is always completed as promised in a thorough and clean manner. I highly recommend this company.

Approximate cost of services:
$175.00
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Company Response

Hi Peter. Scott and I both appreciate your kind feedback. I'm glad to hear that we have always performed up to your expectations. Please let us know any time if you have questions about your water system or about water issues generally. Thank you once again. Dave.

Brian Crew from Richmond Hill
Brian Crew from Richmond Hill
3 reviews Richmond Hill, ON
10/10

Repair Water Filter System

Our water filter system for our cottage is usually serviced by Dave and his team at Watermart in Thornhill. This summer, our UV lamp broke, we tried numerous other providers to get a replacement and no other store could get our parts. Dave got the right part, and discovered another problem and fixed that. Thank Dave.

Approximate cost of services:
$100.00
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Company Response

Hi Brian. Thanks so much for your review. I am sorry that that silly $2 part took forever to arrive. But what can I say? Strangely sometimes big companies don't respond very quickly to a $2 order :). I'm glad we got everything fixed for you and that you're happy with the work. Please let me know any time if you have questions about your system. Thanks once again. Dave.

Dianne Shortt from Markham
Dianne Shortt from Markham
5 reviews Markham, ON
10/10

reverse osmosis and water treatment systems

I have been dealing with Watermart for approximately 20 years. They are absolutely the best company around to deal with. Owner Dave is wonderful and Ron, his serviceman is exceptional. Always friendly and helpful, reliable and consistently on time. Thank You for all the years of wonderful service. Dianne Shortt

Approximate cost of services:
$500.00
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Company Response

And Dianne, thanks for all those years of being a great client! I'll certainly pass on your kind words to Ron. As you know, any questions at any time, please let me know. Thanks once again. Dave.

Robyn Hansen from Old Toronto
Robyn Hansen from Old Toronto
4 reviews Old Toronto, ON
9/10

Reverse Osmosis System Installation

I've recently had an installation of an R/O system in our home and had a very good experience with Watermart. Linda was great to deal via email and phone and Scott was able to come later in the day at my request and the installation took no more than an hour. He was knowledgable, kind and courteous.

Approximate cost of services:
$1,000.00
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Company Response

Hi Robyn. I'm glad that we were able to accommodate your schedule and that your drinking water system installation went well. I'll pass on your kind words to Scott. Please get in touch any time if you have questions about your system. Thank you once again. Dave.

Grace from Toronto
Grace from Toronto
1 review Old Toronto, ON
10/10

Drinking water system service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The quality of your service is excellent and I commend your staff for a job well done.

One suggestion is that sending an email as a reminder is more convenient than a phone call.

Approximate cost of services:
$295.00
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Company Response

Hi Grace. Thanks for much for the kudos. And I agree - email is more convenient. The issue we've found, though, is that we often get sent to spam. However, I have made a note on your record specifically and going forward we will contact you by email. Thanks once again for your kind words and your business. Sincerely. Dave.

Leora from Toronto
Leora from Toronto
2 reviews Old Toronto, ON
10/10

Drinking water system services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Nothing. Linda called me again when I forgot to return her call (oops), which was very appreciated on my part. Everything was perfect, I will continue to recommend WM.

Everything was done to perfection. Scott was very knowledgeable and patient. He explained the pros and cons of every system and went further to explain carbon filtration and water softening systems. We were extremely pleased with Scott and how he took his time with our visit. We are happy to recommend WaterMart.

Approximate cost of services:
$200.00
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Company Response

Hi Leora. There are no sweeter words to a business than "everything was done to perfection". I'm so glad that you are happy with the service we provide. I have passed your kind words to Scott and he really appreciates the positive feedback. Please don't hesitate to contact me any time if you have questions concerning your water treatment system. All the best. Dave.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991.

Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, Brampton, Bolton, Alliston, Innisfil, Barrie, Uxbridge, Hamilton, Milton, Kitchener-Waterloo, Guelph, Ancaster

WE ARE THE MOST TRUSTED WATER TREATMENT COMPANY IN ONTARIO

Here’s how we do it:

- Honesty: We won’t sell you stuff you don’t need. No upselling.
- Adaptability: We keep up with evolving technologies and best business practices.
- Expertise: We have the knowledge, experience and skills required to do a thorough job every time.
- Courtesy: We respect and treat each customer as if they are family.

CATEGORIES
Water Filtration & Purification
PRODUCTS
Water softeners, Reverse osmosis systems, Water filtration systems, Whole home filtration systems, Shower filters, Cottage water filter systems, Restaurant water and coffee systems, Office water coolers sales and rental. Repair and service to all makes and models of water softeners, drinking water systems and whole home water filters.
SERVICES
Regular maintenance and repairs to all makes and models of water filtration systems, water softeners and ultraviolet systems.
BRANDS
Culligan, Kinetico, Multi-Pure, Watts, R-Can, Sterilight, Viqua, Trojan, Sprite, GE, Fleck, Clack, Omnipure, Pentek, KX Technologies, Ecowater
SPECIALITIES
We know our stuff! Expertise in home water filters, office coolers, restaurant water filters, cottage water filters, espresso filtration and commercial water treatment systems
WEBSITE
http://www.watermart.com
YEAR ESTABLISHED
1991
RETURN POLICY
Satisfaction guaranteed or your money back.
PAYMENT METHOD
Visa, MasterCard, Debit, Cheques, Cash
LICENSES
Certified Water Treatment Specialists, Certified Water System Installers and Technicians.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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