Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
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98%

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Reviews for Watermart

Average customer rating:
9.9 10 (642 reviews)

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Callie Bena from Old Toronto
Callie Bena from Old Toronto
2 reviews Old Toronto, ON
10/10

Installation of office bottle-free water cooler

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dave was great and so patient in quoting the right options for our needs. The quality of service received from WaterMart is always first-rate! Dave, Linda, Ron and Scott are always so pleasant and helpful.

Approximate cost of services:
$3,100.00
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Company Response

Callie, thank you for sticking with us throughout the growth and moves of your company. You guys are great to deal with! I hope the new cooler is working well for you. Please let me know if you ever have questions. Sincerely. Dave.

Sam Nazari from Richmond Hill
Sam Nazari from Richmond Hill
8 reviews Richmond Hill, ON
10/10

Water Purification

The taste of our tap water was getting very weird. It also was starting to look a bit white rather than clear. I knew it was time to get a professional to look it over and these guys resolved the issue very properly.

Approximate cost of services:
$800.00
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Company Response

Hi Sam. Thanks for the great feedback. I'm very glad to hear that your system has worked out well for you and that you're happy. Please let me know any time if you have concerns or questions. Thanks once again. Dave.

Janey from Old Toronto
Janey from Old Toronto
1 review Old Toronto, ON
10/10

Four-Stage Water System

I was looking for a water purification system that would provide a higher quality product than the store-bought filter system that I had been using for years. I found Watermart through Homestars purely on the consistent ratings and recommendations it received over the years. At first, I was a little overwhelmed by the number of water systems I could choose from for my home. Dave, the president, was very patient and helpful and walked me through the various options I could consider for my family. He was extremely knowledgeable and gave me unbiased suggestions that would best serve my needs. I settled on a four-stage water system and I have been very happy with the water quality and taste. Ron, who did the installation was very professional and also knowledgeable. Linda, the office administrator, promptly followed up after the service call with a courtesy call to see if I had any questions with my water system. Overall, the customer service was stellar and I would highly recommend Watermart!

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

Hi Janey. Many thanks for the great review (and for your business, of course!). I'm very glad that I could help you sort through the myriad of options and (often contradictory) advice that's out there. Please let me know any time if you come up with more questions. Sincerely, Dave.

Raj
Raj
29 reviews Toronto, ON
10/10

water filtration

The water in our 80 year old house tasted funny. Dave was very responsive and gave us a 10% discount on the installation since we found the company through Homestars. The system was installed a couple of days later. The installer arrived on time and was professional and polite. Our water tastes great now.

A great service and I expect this is the start of an ongoing relationship.

Approximate cost of services:
$850.00
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Company Response

Thanks for your business, Raj! (and for the great review). I'm very glad to hear that everything went smoothly with your installation and that you are happy with the results. Please get in touch with me directly any time if you have questions about your system. Thanks once again. Dave.

DNR
DNR
6 reviews Mississauga, ON
10/10

Water filter maintenence

Once again, I continue to be impressed with the level of service provided by the crew at Watermart. We moved from downtown Toronto to where our unit was originally installed to Mississauga... (Watermart office is in Thornhill) but I continue to give them our business. Why?

Our unit needed a service call (regular maintenance) and not only are they able to accommodate my busy schedule, everything runs like clockwork with these guys. Service contractors are clean, professional, polite... I only wish all businesses were run this well!

Approximate cost of services:
$150.00
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Company Response

Hi DNR. Always nice to hear statements like "everything runs like clockwork" with regards to our service. Always great to hear great feedback. If you every have any qustions about our service, your water system or water issues in general, give us a ring. Thanks once again. Dave.

Lauren  from Toronto
Lauren from Toronto
2 reviews Toronto, ON
10/10

RO system

I would recommend Watermart as the preferred provider of RO water treatment systems by leaps and bounds. I did my research and their family oriented customer service is in a league of their own! Scott was my technician and he went above and beyond by even fixing my loose faucet head which I greatly appreciated. Linda's detail-oriented nature caught a typo in my invoice which saved me a trip. Dave, the President, personally answered my many questions before taking the plunge and genuinely believes in the products he represents and would have it no other way. You won't find their combined knowledge and expertise anywhere else.

Approximate cost of services:
$800.00
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Company Response

Hi Lauren. Thanks so much for the great review. I'm so glad that you were happy with your new water system and the job our team did for you. It was a pleasure doing business with you and going forward if you have any questions or concerns whatsoever about your water system, please give us a call any time. Thanks once again. Dave.

S in Mississauga
S in Mississauga
24 reviews Mississauga, ON
10/10

Installation for Newly Acquired Water Softener System

We had a great experience with "Water Mart's" services. And their 10 star rating gives no doubt. Recently i was considering installing a new water softener system @ home for my kids who have many allergies (egg, peanuts), and also skin allergies with included dry skin and eczema. And my sons eczema was uncontrollable and really irritating for him on his skin. So, a few recommendations and experiences while our time in Vancouver suggested us to get a water heater installed in our home. And this job was greatly done by water mart, they had come out to give us an estimate and install the unit as well. I didn’t find the prices to expensive, but we found the to be competitive. I liked the work they had done, and they had cleaned up after the job as well. My system is running effectively and smoothly. And they are an easy recommendation and I will definitely use them again if needed for such services.

Approximate cost of services:
$0.00
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Company Response

Thanks S! We really do our best to keep prices reasonable and to have top knotch service - so it's great to hear that you appreciated both. If you ever come up with more water questions that need answering, don't hesitate to give me a ring or drop me a line any time. Thanks once again. Dave

Annette from Toronto
Annette from Toronto
1 review Toronto, ON
10/10

Installation of drinking water faucet

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hi, Linda

We would like to thank you very much for your excellent service at all.

Just want to let you know that your technician has come to solve the drops problem this afternoon.
And we truly recommend that you are the BEST service company in Toronto area.
No doubt we will share our nice experience to our friends in future.

Thank you again.

Regards

Annette

Approximate cost of services:
$136.05
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Company Response

Hi Annette. Thanks so much for your business, your referrals and your great review. I'm glad that you appreciate the great service we do our utmost to provide. Please don't hesitate to give me a call any time if you have questions about your drinking water system. Thanks once again. Dave.

Terry in Richmond Hill
Terry in Richmond Hill
1 review Richmond Hill, ON
10/10

Service of home water treatment system

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

There is nothing more you could have done - You call to remind me it's time, and we set up a date! Scott (the technician who has visited me the last couple of years) has always been on time, and is very personable and efficient. Before he leaves, everything is clean & dry, and he takes away any garbage (old filters, wrappers from new ones,..) My annual service call with him is like having an old friend come to visit for a short while.

I love the follow up - a phone call to see if there is any feedback, and reminders (from Scott, Linda, and now Dave) that if I have questions or issues about my system, to be sure to call.

Approximate cost of services:
$185.00
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Company Response

Hi Terry. I'm glad to hear that our efforts seem to have all come together to give you a positive experience with Watermart. However, if you ever do see a gap in service please don't hesitate to let us know. Also, please be sure to let us know any time if you have questions about your water system or about the water in the area. Thanks once again for your business! Dave.

Jonathan i.
Jonathan i.
3 reviews Toronto, ON
10/10

Home filtration system installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Watermart was rated highly and Dave was very good at explaining the different products. The technician who came to do the job was very friendly and professional. There is not a thing Watermart could do to improve - a great experience.

Approximate cost of services:
$640.00
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Company Response

Hi Jonathan - I'm really glad to hear that you had a great experience with Watermart. Please let me know anytime if you have questions about your water system - always glad to help. Thanks once again for your business. Dave.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991.

Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, Brampton, Bolton, Alliston, Innisfil, Barrie, Uxbridge, Hamilton, Milton, Kitchener-Waterloo, Guelph, Ancaster

WE ARE THE MOST TRUSTED WATER TREATMENT COMPANY IN ONTARIO

Here’s how we do it:

- Honesty: We won’t sell you stuff you don’t need. No upselling.
- Adaptability: We keep up with evolving technologies and best business practices.
- Expertise: We have the knowledge, experience and skills required to do a thorough job every time.
- Courtesy: We respect and treat each customer as if they are family.

CATEGORIES
Water Filtration & Purification
PRODUCTS
Water softeners, Reverse osmosis systems, Water filtration systems, Whole home filtration systems, Shower filters, Cottage water filter systems, Restaurant water and coffee systems, Office water coolers sales and rental. Repair and service to all makes and models of water softeners, drinking water systems and whole home water filters.
SERVICES
Regular maintenance and repairs to all makes and models of water filtration systems, water softeners and ultraviolet systems.
BRANDS
Culligan, Kinetico, Multi-Pure, Watts, R-Can, Sterilight, Viqua, Trojan, Sprite, GE, Fleck, Clack, Omnipure, Pentek, KX Technologies, Ecowater
SPECIALITIES
We know our stuff! Expertise in home water filters, office coolers, restaurant water filters, cottage water filters, espresso filtration and commercial water treatment systems
WEBSITE
http://www.watermart.com
YEAR ESTABLISHED
1991
RETURN POLICY
Satisfaction guaranteed or your money back.
PAYMENT METHOD
Visa, MasterCard, Debit, Cheques, Cash
LICENSES
Certified Water Treatment Specialists, Certified Water System Installers and Technicians.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.