Eco Choice Windows & Doors

Windows & Doors Installation & Service
90 Basaltic Rd, #6 Vaughan ON L4K 1G6
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93%

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Reviews for Eco Choice Windows & Doors

Average customer rating:
9.5 10 (593 reviews)

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0/10

Just don’t

Do yourself a favour and avoid this company. They may be cheaper than other companies but you will pay for it with your time and headaches and subpar product. We ordered and paid for windows in May of 2022. We were convinced by the salesperson to upgrade our windows to triple pane since it will be a wash (the extra cost) after the govt rebates. Our windows were supposed to arrive 6-8 weeks because of delays of product. Fine. July rolls around A no word. We get a call in late august telling us our windows will arrive and be installed in ..November !!!! So almost 6 months after ordering. The company said someone forgot to place the order. No apology. No compensation for the 3 month delay of our Reno and all of the labour expense involved with that. Nothing. Windows finally arrive and get installed and just a few weeks later the black finish on the frame is already wearing off. Then we also get told we dont qualify for the rebate because we needed to have an audit before the window install. Nice of them to sell the product promising rebates and then leave us high and dry. Just headaches all around and really poor customer service.

Approximate cost of services:
$27,000.00
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Private User
Private User
Private User reviews Vaughan, ON
10/10

Windows

Highly recommended, no pressure salesperson and the crew that came to do the work was professional, efficient, considerate and cleaned up after the work was done.

Approximate cost of services:
$4,700.00
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Paul in Toronto
Paul in Toronto
2 reviews Toronto, ON
10/10

Entry door and patio doors

Very professional. From sales to installation, a great experience and reasonable prices. The installers were showed up on time, were efficient and left the worksite clean. The patio door handle was damaged from shipping and they replaced it immediately. I would definitely recommend Eco Choice to anyone.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the review and recommendation Paul. Was a pleasure working with you.

All the best,

Eco Choice Windows & Doors

murbill3606
murbill3606
0 reviews Burlington, ON
10/10

All windows, both upper and lower windows

The men were efficient and very through. They cleaned up the mess after them and did a very effective job never missing a thing. Going back after the install and explaining how the window worked and making a couple of correction, was greatly appreciated.

Approximate cost of services:
$34,000.00
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Company Response

Thank you for sharing your experience! we appreciate your business.

All the best,

Eco Choice Windows & Doors

Gary in Thornhill
Gary in Thornhill
3 reviews Vaughan, ON
10/10

Positive experience with Eco Choice

Used Eco Choice Windows and Doors to replace 18 windows in our 33 year old home. Had previously used Eco Choice to replace a patio door.
Wanted a company with good reviews, and a positive, longstanding business history to ensure reliability with any warranty or post installation service issues.
We were impressed with the initial meeting with Gabriel (owner) and with the installer (Andrew) who came to take measurements. As we opted for retrofit windows rather than brick-to-brick, we were hoping that we would be able to maintain our many custom wood shutters which were mounted inside the frames.
The windows were ready in a timely manner and they were installed earlier than expected. We were thrilled to be able to keep all of our shutters and the installers worked hard to make this happen. We did have to replace a few old mini blinds as they no longer fit into the new windows which were less deep due to the retrofit.
We opted for some frosted windows for bathrooms. They look lovely and do not require any window coverings.
We had Eco Choice cover an exterior wood area (surrounding a central window) with siding, creating a space that is now maintenance free.
Installation went smoothly with a large hardworking crew. They laid coverings on all floors that they would be accessing and did a good surface clean up which included blowing out any debris from our garage which had been their work space. They removed all debris and garbage from the site. They consulted with us during the installation around any issues related to alarm wiring, reuse of blinds, and the installation of trim for the retrofit.
Would definitely recommend Eco Choice Windows and Doors.

Approximate cost of services:
$21,000.00
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Company Response

Thank you for the kind words and recommendation Gary! It was a pleasure working with you on your recent windows replacement project. Enjoy your new Eco Choice Windows.

All the best,

Eco Choice Windows & Doors

Marie
Marie
2 reviews Mississauga, ON
10/10

Replaced Front Door

The installer arrived on time, they were professional and friendly. Im very happy with the installation and would recommend Eco Choice to family and friends. Oh and my new front door looks AWESOME!!

Approximate cost of services:
$3,000.00
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Company Response

Thank you for your review and recommendation! Enjoy your new front door. It looks awesome!!

Eco Choice Windows & Doors

skyy99 in Mississauga, Ontario CANADA
skyy99 in Mississauga, Ontario CANADA
0 reviews Oakville, ON
10/10

Front Doors

Front doors are fabulous. Installer came and did the job in 3-4 hours. Very quick, efficient and clean. We love the finish and quality of the doors.

Approximate cost of services:
$7,500.00
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Company Response

Thank you for sharing your experience. Your doors look amazing! Enjoy.

Eco Choice Windows & Doors

Private User
Private User
Private User reviews Vaughan, ON
10/10

New windows 2022

Chose the Triple Pane Vinyl-Pro series. Extremely pleased with the products especially as we have 2 very large arched windows that other providers were concerned about. Met and surpassed the energy audit within 15 seconds and qualified for the maximum Government rebate.
Uri and his installation team were very organized, hard working, diligent with even the small details, clean and polite.
We have no hesitation in highly recommending Ilan and the Eco Choice company.

Approximate cost of services:
$34.00
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Company Response

Thank you so much to the kind review and recommendation! It was a pleasure working you on your windows replacement project.

All the best
Eco Choice Windows & Doors

Janet in Stouffville
Janet in Stouffville
4 reviews Whitchurch Stouffville, ON
4/10

Caution~after installation service is POOR!

Very pleased with windows and installation, however, we noticed that the kick-lock on the patio door was defective.
We reported it, sent a video demonstrating that it didnt work (wouldnt engage).
After following up from my original telephone report and email, I received a call from a service technician (Alan ??) who talked over me, wouldnt listen to me, patronized me and dismissed me.
I told him I didnt appreciate his tone, lack of understanding and felt he was a poor communicator.
I simply asked that the lock be replaced. The door was brand new and the lock had never been used.
He told me hed order the lock and call to arrange installation.
That was weeks ago.
After several telephone calls and emails I was finally able to connect with someone.
I expressed my displeasure on the lack of attention and felt that the man I spoke to was purposely delaying the replacement because he wasnt pleased with the way I called him out on his customer service and communication skills.
Within half hour I received a call booking the installation for Saturday (today is Wednesday).
Clearly the kick lock was in stock but no one called to initiate an appointment.
Again, we are pleased with the windows and the awesome installation team BUT caution on the post-installation service if you have any issues.

Approximate cost of services:
$27,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to share your experience. We are sorry if you had a negative experience with one of our team members, it's never our intention. It's worth noting that our office has tried to reach you prior to you setting up your service and the delay was not due to the team member but to our supplier being out of stock. Regardless, we appreciate the review, it will allow our team to get better in the future!

Laurentian1
Laurentian1
1 review Brampton, ON
8/10

New windows

Very professional installation crew that made sure everything was great - thank you Yuri and team. We are so pleased with our new windows

Review has 1 previous version
Approximate cost of services:
$100.00
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Company Response

Thank you for the review and recommendation. We really take pride in our work and it shows. Enjoy your new windows.

All the best,
Eco Choice Windows & Doors

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Eco Choice Windows & Doors

Eco Choice Windows & Doors is an award winning replacement windows and doors company, providing homeowners in Toronto and GTA with quality Replacement Vinyl Windows, Fiberglass Doors, Steel Entry Doors, French Doors, Sliding Patio Doors and European Tilt and Turn Windows and Doors.

Eco Choice Windows & Doors

Contact us today for a free consultation on windows and doors.
Local: 416-690-9992 | Toll Free: 1-855-273-3261

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Sales and Installation of Replacement Vinyl Windows, French Doors, Garden Doors, Fiberglass and Steel Entry Doors, Sliding Patio Doors, European Tilt Turn Windows, Tilt and Turn Doors
SERVICES
Sales and Installation of Quality Replacement Vinyl Windows, European Tilt and Turn Windows and Doors, Woodgrain and Smooth Fiberglass Doors, Steel Doors and Sliding Patio Doors, Garden Doors and French Doors, Replacement Windows Toronto,Vinyl Windows Toronto, Energy Efficient Windows Toronto, European Tilt and Turn Windows Toronto, Window Replacement Toronto, Fiberglass Entry Doors, Entry Doors Toronto, Exterior Doors Toronto, Windows & Doors Toronto, Doors Toronto, Windows Toronto, Window Installation Company
BRANDS
Eco Choice, VinylPro, Vista, Novatech, Mastergrain, Trimlite, Kommerling
STYLES
Casement, Awnings, Single Hung Tilt, Double Hung Tilt, Single Slider Tilt, Double Slider Tilt, End Vent Tilt, Picture, Bay and Bow Windows. European Tilt and Turn, Bi Fold, Tilt and Slide and Lift and Slide Doors
SPECIALITIES
Quality Replacement Vinyl Windows, European Tilt and Turn Windows and Doors, Steel Entry Doors, Woodgrain Fiberglass Exterior Doors, Vinyl Sliding Patio Doors.
WEBSITE
https://ecochoicewindows.ca
PAYMENT METHOD
Cash, Cheque, Visa, MC
LICENSES
Toronto T85-4685061
MEMBERSHIPS
BBB, Energy Star Partner, SAWDAC, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
4 Windows
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Transferable Non Pro-Rated Warranty.
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