We just had 18 windows and 2 doors installed by Eco Choice. We immediately felt the difference in our home and were so happy to have windows that no longer shook and whistled in the wind, regulated the temperature evenly throughout the entire house and look gorgeous! Ken was our Salesman. He was knowledgable, passionate about the product, responsive to all of our questions and concerns and honest. He came with a sample window casing and thoroughly explained inner workings of the window. Simon and his team worked for two days. They were professional, polite and on task. They also cleaned up well when they were done. The receptionist was always polite and took her time with me when I called.
We had 5 companies quote us. Eco Choice’s price point fell in the middle. We chose Eco because we liked the service, the fact that they recycled our old windows and that the windows latched at the top as well as the sides.
Unfortunately the morning after our beautiful front door was installed there was a large gash in the door. We were hoping that it could be professionally touched up by the manufacturer but that wasn’t an option (options were to touch up ourselves or buy a new door) so that was a disappointing situation.
Some general advice for those wanting to redo windows...cover your furniture because it is messy! Also, be prepared for a few minor dings in the walls (we had an inch of trim chip off, a few scratches o the walls and a paint chip on the ceiling).
Overall, we are happy with our new windows and doors, both aesthetically and functionally.