After all the glowing reviews (all "10" is VERY suspect which I knew), and 3 other ridiculous priced quotes I chose this company to do a simple Reno. Quote was done in timely fashion, follow up handled well etc. Then when job started workers were late both days, not a lot but 90 minutes both times but to make it worse on the 2nd day once they arrived they then left and went to Home Depot so gone for one more hour! So due to this, job was not finished on time, to their credit, they did come on weekend to finish and at least get it done.
The much bigger complaint is with the quality of the work (see pics of work before I corrected, not best pics but you get the idea). These were not licensed people for sure just in case anyone else is expecting that, and English was only so so here (one guy had almost none). Anyway bottom line on quality is I had to redo much of the mudding and paint work as it was just shoddy and didn't look good. Examples are mud lumps in corners and around edges, 2 whole uneven seams showing (this I could not correct), edges are just not even close to straight, uneven colour on walls (yes after painting ceiling white they used same roller, which caused some of the blue walls to be lighter/darker in some areas! Some of this is not corrected either), and some other small things which just all added up. Then insult to injury a couple excessive charges were on the invoice, like full amount of fees included if 2 other jobs were also done at the same time (I decided not to do them, so it seemed obvious fees should have been adjusted accordingly), charged full amount for supplies bought that only a small portion were used or not used at all.
Bottom line here I didn't expect a full blown professional job given they were a good bit lower than next company, but I also didn't expect to have to redo it myself for it to look good either, basically it looked like what I would have done if rushing (ie not totally awful but not great). I can't really recommend them to others here, if I really want another cheap job where I don't care about looks and price was low I "might" rehire them, but am likely not to.
- Approximate cost of services:
- $1,400.00
- Company Response
Hi Dave, I would appreciate if you give me a call I would like to discussed your concerns. We came on the weekend to fix your home and we picked up materials for you and you should not make fun of any of staff member that doesn't have perfect English. On all invoices we provide my contact details and my direct number and we ask people if you any concerns is to contact me first so that I can see that I can solve them. Respectfully your photo deciphers plaster repair and most homes have these type of issues and we have level's of service that can go to such detail in order to fix them. We are always willing and able work with our customers and to make sure they are satisfied and we are licensed Contractors in Mississauga and just so you know that there is no such thing as a Licensed Painters on an individual basis in Ontario. I encourage to give me a call at my direct number 647 872 1222x 200 as we can't figure who you are from the information provided and seems like you may not have escalated your concerns. Regards Michael Delongte President. To be honest the photos' look pretty good and while the best of work in any home on a close up on a smart phone tends not to look good, so not to bad after all and you got a great pricing!!!