Terrible product right from the factory.
Wrong parts, materials, and colour.
After 3 months started to have the laminate peel from the light valance, which was supposed to be painted wood, but had to settle. Had the service guy out, looks like he used white out to fix some of it. The worst part wasnt touched. When I continued to ask I was told no warranty.
I did a complete reno on my home in Ottawa. I was reacquainted with Raywal kitchens after 8 years. My first experience with Raywal was in Brampton where my builder used their kitchens. I was happy with the product and their service.
Fast forward to my home in Ottawa, I found out that Raywal has an office in Ottawa and I subsequently met Carly. Let me first of all say, she is awesome. Carly is an absolute professional and knows her stuff. She very easy to work with and respected my budget and the design quirks of my kitchen.
Carly did an amazing job to make an old 1960's home into something that up to date, functional and beautiful. We couldn't be happier with our new kitchen and bathroom.
The installation and after sales service was exceptional and we couldn't be happier. I've already recommended Carly to my friends and will use her again for my next project in 2022.
Thank you again Carly.
My experience with Raywal and especially Carly and Roy were amazing. Carly helped design all the cabinets in the rooms and came by a number of times to measure and ensure full satisfaction. The after install service was just as good as before we purchased. Roy is a complete professional. The quality is great, but the service is exceptional. You don’t have to run after Carly she checks quality before you even do. I would recommend Raywal and Carly to anyone.
The service we got from Carly and the Raywal team was outstanding. They made our dream come to live. Carly was always attentive to all the little details I wanted to incorporate in my design. Roy the cabinet installer was so professional, clean and provided top notch quality service. I actually referred my own mom who was remodeling her full kitchen as well and no one regretted our choice. Stunning end result and amazing team. Thabk you Raywal for everything I would totally recommend.
We built a home and used Raywal for all of our kitchen and bathroom cabinets. Carly was exceptional! We built during the beginning of the pandemic which meant shortages on everything, Carly ensured that our order was on time! She kept us informed every step of the way which really helped with our timelines. The products themselves are gorgeous, so many options to choose from. Carly was instrumental in helping me decide what colours and styles to use throughout the house. She personally did the measurements, working with us to ensure that our kitchen, bathroom and mudrooms were exactly what we wanted. Paige would email or call us with to give us updates and was always professional and a great person to deal with. When the order came in , again Carly personally came out and inspected the cabinets. She would see things that we didn't and made sure that each and every cabinet was perfect! I had changed the decor in our kitchen and forgot to tell Carly that the handles in the kitchen needed to be changed, this was no problem for her. She didn't even bat an eye, just said, ok, we will change them for you!! Ray the installer was fantastic!! Hi workmanship is crazy good! He was fast, efficient and didn't hesitate to show us how to do adjustments on our own. The quality and price of the cabinets cannot be beat! Carly, Paige and Ray were wonderful to work with and if we build again, I will not hesitate to use them! I have told many friends about Raywal and especially Carly!
Ruqya helped me decide on my kitchen layout. She spent lots of time with me and designed a kitchen that fit my needs and it was picture perfect.
I highly recommend Ruqya.
If you are looking for knowledgeable professionals Raywal Kitchen is your only option. Starting with the design phase, Carly 's expertise and experience resulted in our dream kitchen. Installer, Roy, went above and beyond. Quality control was an unexpected bonus, whereby Carly ensured everything was to out satisfaction. She even recommended the general contractor.
Raywal Cabinets have long been our go-to cabinet company. We have been renovating and designing homes in the Ottawa area for the last 16 years and have worked with various cabinet companies. Today, we work with no other! Raywal produces quality products are most of all, are reliable. Working with Carly (and her team) ensures us that our projects run smoothly, and my clients get great design…both from a functional and an aesthetics point of view. Carly is professional, courteous, very responsive, and extremely knowledgeable. Timing and delivery are always as promised. The installation team is client oriented, making sure all the fine details are taken care of, and client is satisfied. We highly recommend Raywal, and Carly, to all our customers looking for custom cabinets for their kitchens, bathroom or other.
Carly from Raywal worked closely with us on kitchen and bathroom cabinetry to be integrated into our total home renovation project. The value she that she personally added to this project by giving us expert advice, insightful explanations, transparent options, creative and candid recommendations cannot be understated. Carly provided us with flexibly in terms of timing our meetings and also in terms of willingness to discuss how the Raywal products could best integrate with other elements (ie. countertop material options, range hood fan, under cabinet lighting, bathroom sink, etc) that were part of this whole house renovation. This project took time but she was always there for us, consistently helpful and responsive from the start through to after project completion. The Raywal installation team was professional and respectful. Given the challenges of 2020/21 there were delays on supplies and we had to wait for some shelves to arrive, however, we did not have to phone Raywal to “remind” them that we were waiting for those parts, instead Raywal took ownership and showed initiative by reaching out to explain the issue and provide us with estimates on the date for parts to arrive. Similarly, any product defect, such as a mismatch on the sheen of some custom colour cabinets was addressed proactively. We felt that Carly and the professionals we encountered at Raywal were hard-working, honest and helpful and would recommend their services.