High Tech Appliance Service

My brand new Kenmore (just over one year old) started to make clanking noises. I called a couple of companies and they said it wasn't even worth coming round as it sounded like I needed a new drum and I should just get a new machine or call the big box store where I bought it. I called the store and their repair person came round and charged me $100 just to say that effectively, the drum was broken and that new parts and labour would be over $2,000! More than a new machine! The guy didn't even open the back. He just opened the door and wiggled the drum about. Luckily, my husband told me to get one last opinion. I called Atiar and he came that day. He opened the back and showed me it was the band, and a couple of screws that had come loose so the drum was loose. He fixed it all quickly, and for $260! He was the most honest and reliable appliance guy I have ever met. I wouldn't hesitate to call him again.