Atiar came to the house. Disassembled my LG washing machine (which was working, but it was making a thumping noise intermittently). Determined it was the rollers causing the noise. I decided not to proceed with the repair as it seemed costly. He put the washing machine back together. I tried using it that night and it would not work. The drum would not spin and it emitted a burning smell. Called Atiar back. He said it was the rollers. This set off alarm bells. I explained that it was working before he came, but he still resisted. He finally agreed to come back. He managed to come back the next day (this is his saving grace and the reason why I did not put a "0" for the rating). He had put the belt over the drum incorrectly. He fixed it and it started working again. I shouldn't have had to argue about the issue, and he still was not accountable for what happened even after the whole situation. I guess I may have too high of a standard for honesty and integrity.
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