Late in October noticed a small leak of water obviously coming from the roof. Was familiar with Jerry's Roofing work from neighbours, friends and family who had used them - also used them in 2008 when last company to replace roof put flashing on upside down resulting in leak running down wall.
Bob showed up the next day and quickly identified the problem (shingles breaking down in one spot to point where plywood was visible). We were qiven a very reasonable quote with potential additional costs explained (wouldn't know exact cost until shingles off). Came the next day and did a temporary fix. Called day before they were able to come to arrange to do job. Arrived just before 7:00 am to set up to begin work exactly at 7:00 am. Took them 1 day to do entire job. Clean up was excellent. Explanation as to what to watch for until shingles settled. If any came loose before due to high winds to call and they would resolve the problem ASAP. Very professional in their work.