We had a company come by this spring to clean our windows and screens. Some time after they left, we noticed they damaged a few of our screens. While we're still dealing with the cleaning company, we contacted Yuri @ Omega Universal to see if they could take a look. It was 7 years ago when they replaced our windows, and I wasn't sure they'd really care to come out and look at fixing screens. To my pleasant surprise, Yuri was quick to respond and showed up at our house the next day to assess the screens. He took the screens away and we had them back by the end of the day as good as new. Incredible service!!! Thank you, Yuri!!!