Cedarstone Contracting

Interlocking Stone
Mississauga ON
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HomeStars  >  Interlocking Stone in Milton  >  Cedarstone Contracting  >  Backyard Patio and Walkway
B&L in Oakville
B&L in Oakville
4 reviews Halton Hills, ON
6/10

Backyard Patio and Walkway

Mike was very professional and quick to respond when giving us a quote. The job was started one month after promised. They did good work once they got started. We spent a lot of money and expected better customer service and follow-up when we had inquiries.

Approximate cost of services:
$23,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

A 6 out of 10, really? Your place looks amazing -yes we were backed up rain and a shortage of labour backed us up a bit.

Previous versions of this review:

B&L in Oakville
B&L in Oakville
4 reviews Halton Hills, ON
3/10

Not Impressed

In the beginning of April we had 3 quotes from a local distributor and we found them to be equal in pricing. We went with Mike as he was quick to respond and good early communication. Then the wheels fell off. We stated we wanted the job done the last week of May as this was the first week of April that we signed. Mike said it would be done last week of may first week of June. Delay after delay with broken promises we finally saw some progress the first week of July after went to the the company who recommended them and complained. He has since been blacklisted by them I was told because of too many complaints.
The job was completed two weeks later in July. Already the stones in the walkways are separating. I called Mike to complain but forget that he was too busy to check it out. He has our money so he won't be back. I went and got more poly sand to fill lthe joints. They seem to not use enough of that either. Will have to see what happens after winter. We had glue on our stones as well and will not clean up as they said it would. Mike bit off more than he could chew this summer and the work shows. Choose another.

Approximate cost of services:
$23,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?