Reliance Home Comfort

Crew arrived on time. All crew members were courteous and respectful at all times. The work to be done was explained before proceeding and was carried out professionally.

Purchased Furnace and plumbing maintenance package, total waist of money!!! They NEVER show up for appointments, and never call back, very arrogant and unprofessional staff!!!

On 28th Reliance team changed water heater in my home while doing he did not closed the tab and drained my basement, till date i'm chasing Reliance and no response yet from the corresponding team. Totally frustrated with their action. No communication about their mistake and no compensation yet.

Came down to a basement with water all over the floor. Coming from the furnace and the installed part of the AC unit.. When called they said they "can be there in a month." "keep unit off until then" (still waiting)
Their customer service number is horrible and was given no solutions until they arrive, nor did they seem to care.
Was a happy customer, not anymore. Will be removing unit when they arrive.

They charge you to pick up the tank, they tell you there showing up and they don't come to get there damn tank. There service stinks and there late and most of time don't show up to get there stuff. I would never go with them again.

I had water leaking around my furnace when the AC unit was running. The repairman arrived on time and quickly determined the AC unit had been incorrectly hooked up by the installer. Not only did the repairman resolve the water leaking around the furnace, but the AC unit is far more efficient now. Thanks so much!

Awesome service John did a superb job.He was very polite punctual and answered all our questions.

Punctual, polite and Anthony and Vincent worked hard. Made sure to communicate anything we needed to know along the way. At the end, walked us through the use and maintenance of the air conditioning system. Very happy with the service we received today and would definitely recommend.

Jody promptly and professionally fixed my furnace. It was done on the same day the furnace broke and he had to drive all the way to Langley to get the part. He did a great job.

Ali is so good and highly efficient! He fixed everything right after I got the parts. I trust Reliance very much. I’m so glad I chose this company, so blessed! Thank you, Ali! Thank you, Reliance!