The Home Inspectors Group

Home Inspection
Toronto ON M3J 2P1
Write a Review
Write a Review


HomeStars
Home Inspection
The Home Inspectors Group
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

72%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for The Home Inspectors Group

Average customer rating:
7.3 10 (43 reviews)

Sort by

Private User
Private User
Private User reviews Mississauga, ON
10/10

Home winterproofing program

The individuals that came to my home were all very professional, knowledgeable and patient. I am very happy with the work done.

Approximate cost of services:
$900.00
Was this review helpful?
Private User
Private User
Private User reviews Ajax, ON
0/10

Not answering call

after final audit,when there is time of file submission,they are not answer my phone and keep delaying.

Approximate cost of services:
$600.00
Was this review helpful?
DougRV in Oakville
DougRV in Oakville
6 reviews Hawkestone, ON
4/10

Nightmare Booking An Appointment

After multiple calls back and forth, emails, etc. I finally was able to book an appointment for my final energy audit. Incredibly frustrating! You need to invest in more operators or better still an online appointment booking system.

On the positive side Joseph the auditor was great. Friendly and very professional.

Approximate cost of services:
$800.00
Was this review helpful?
Kevin in The Beaches, Toronto
Kevin in The Beaches, Toronto
14 reviews Toronto, ON
10/10

Joe Hellenbrand is the best!

Joe Hellenbrand was out this week, and I'd use his services again in a heartbeat. Joe has helped my wife and I to identify where we can make our house more energy efficient, and he's assisted with the Enbridge and Greener Homes rebates from start to finish.

If you're considering making energy efficiency upgrades to your house, I recommend that you reach out to Joe and HIG to help you with your energy audits. You can reach joe at joe@hhii.ca

Approximate cost of services:
$210.00
Was this review helpful?
Mary Ann in Nepean
Mary Ann in Nepean
2 reviews Toronto, ON
10/10

Home Energy Audit

The people at The Home Inspectors Group were very helpful in ensuring I understood the government rebates available and the process that was required. They were able to schedule my pre and post audits quickly so that I could schedule my heat pumps installation asap. Charles, who conducted the home audit was very friendly and helpful in recommending the best plan of action to improve my home energy rating. Thanks so much Yanique, Daden, Susan, Samantha and Charles.

Approximate cost of services:
$750.00
Was this review helpful?
Judy in Toronto
Judy in Toronto
0 reviews Toronto, ON
0/10

Air ceiling assessment

The advisor came to my home to do Pre and Post assessment. We did as he suggested. After he finished post assessment, he said "everything is fine". But I didn't get the refund from the government for the Air Ceiling improvement. Very disappointment. Not satisfied with the service.

Approximate cost of services:
$600.00
Was this review helpful?
NM
NM
4 reviews Angus, ON
10/10

Energy Audit Inspection

I would recommend this company for anyone looking to complete an energy audit for the Greener Homes Grant. The inspection itself did not take long and was very thorough. Terry was extremely knowledgeable and answered all my questions about the process and potential renovations.

Approximate cost of services:
$300.00
Was this review helpful?
Marilyn
Marilyn
6 reviews Brampton, ON
10/10

Energy Audit

Excellent company to deal with. Full marks for Customer Service-all around. Thorough, tidy, personable. Joe was particularly great. Appointments were in a timely manner, follow up the same. I would highly recommend this company.

Approximate cost of services:
$850.00
Was this review helpful?
Private User
Private User
Private User reviews Markham, ON
10/10

Greener Homes Grant

I was very grateful to have the assistance of Yanique and Daden to help me with the process. Yanique has returned several calls to me when I needed assistance.

Thank you Yanique and Daden for all your patience and support which was truly appreciated.

Kitty

Approximate cost of services:
$780.00
Was this review helpful?
Private User
Private User
Private User reviews Orangeville, ON
0/10

winter proofing

I WOULD LIKE TO HAVE WINTERPROOFING PROGRAM FOR MY ATTC, THE INSPECTOR COME TO CHECK, HE DIDN'T GO UP THE ATTC.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

We would like gather more information from you so that we can resolve this issue. Please get in touch with us at audit@thigroup.ca and we can assist you.

The Home Inspectors Group
416-276-2706

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Inspectors Group

We are a Registered Service Organization with Natural Resources Canada.
We help Homeowners, Utilities and business owners achieve their energy savings goals.

CATEGORIES
Home Inspection
SERVICES
Energy Audits, Blower Door Tests, Energy Management, Energy Advisor Training and Certification
WEBSITE
https://thehomeinspectorsgroup.com/
YEAR ESTABLISHED
2005
PAYMENT METHOD
Credit Card & E-Transfer
LICENSES
Service Organization Registered under Natural Resources Canada
MEMBERSHIPS
EfficiencyCanada.org
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.