Vinylbilt Windows and Doors

No problems at all. The service tech. arrived on schedule and completed the work quickly and expertly while following all Covid 19 pre-cautions. I would not hesitate to contact them again for future jobs.

The original double hung window was installed approx. 1 year ago. With changes in temperature outside vs inside, we noticed that one of panes of the window had accumulated moisture between the insulated glass sheets... which demonstrated that the seal was broken.
We reported it and asked for a replacement... but was surprised that though the window itself was under warranty, there was a labour charge to replace it.
My understandings of warranties says that labour and materials should have been all under warranty.

Warranty replacement of foggy window after 4 years. Good service by curtious qualified staff on
Time

I buy alot of your windows, they are the best I've installed. Your service is good also but takes to long to repair

Fast efficient service , they kept me very informed every step of the way and installed the new replacement window with no mess. The level of customer service , support and installation was fantastic.

This is an excellent company. We love our new windows. I've had a few minor issues with the windows and the organization has been highly responsive. No questions asked they solve the issues quickly. I highly recommend this company.

Very pleased with the fast service and excellent work that was done by Jonathan. Quality all the way. Thank you Vinylbilt

I needed some window screens repaired and took them to VinylBilt in Concord Ontario, the manufacturers of the windows. I live in Ottawa but was visiting my sister in Richmond Hill (near Concord) for three days. I took the screens to the company and asked them if they could rush them. I was able to pick them up the day after. VinylBilt makes great windows and provides exceptional after sales service.

One of my front windows installed 20 years ago by Consumers Choice had gone foggy. In the meantime that company went bankrupt and I was referred to Vinylbilt to do the replacement. We are completely satisfied with the new window and the friendly support from the office staff. Highly recommended.

Purchased windows 14 years ago and one seal failed in the past year and found out new owners of the company would not honor the "Lifetime Warranty" of previous owners. That being said, the replacement performed at my expense was done quickly and professionally.