True Level Concrete

I was impressed with the work the crew did in raising the concrete slab but have been more than disappointed with the owner's response to the fact that one of the guys broke my dining room fixture during the process.....he's .....wait for it.....'flabbergasted'....that I would expect him to reimburse me for the cost of the light fixture. Seriously?? I would recommend that you build into any contract with this company that if they break something in your house they should pay for the damage.