Less Mess Enviro Bag

Garden Maintenance
Vaughan ON L4K
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HomeStars  >  Garden Maintenance in Toronto  >  Less Mess Enviro Bag  >  DO NOT ORDER FIREWOOD.*** ( Problem rectified)***
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1 review Bolton, ON
8/10

DO NOT ORDER FIREWOOD.*** ( Problem rectified)***

Ordered firewood. Came as scheduled. Top layer of bag was topped with great stuff, under that was a messy mix of dirty wood, soil and off pieces from the splitting process. Looks like the bag was filled by a front loader that scraped the ground picking up whatever. WASTE OF $200+. Pictures of what was left after having to sift through the bag.

***Problem rectified***
I was contacted by Matt in regards to this situation. He assured me that this is not how they supply wood, and would further look into how this happened. I was offered compensation and an apology.
I am changing my review rating to a 4 star due to the fact that an owner/operator contacted me to do a follow up and make things right!
Don't see that much these days!

Approximate cost of services:
$200.00
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Previous versions of this review:

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1 review Bolton, ON
2/10

DO NOT ORDER FIREWOOD.*** ( Problem rectified)***

Ordered firewood. Came as scheduled. Top layer of bag was topped with great stuff, under that was a messy mix of dirty wood, soil and off pieces from the splitting process. Looks like the bag was filled by a front loader that scraped the ground picking up whatever. WASTE OF $200+. Pictures of what was left after having to sift through the bag.

***Problem rectified***
I was contacted by Matt in regards to this situation. He assured me that this is not how they supply wood, and would further look into how this happened. I was offered compensation and an apology.
I am changing my review rating to a 4 star due to the fact that an owner/operator contacted me to do a follow up and make things right!
Don't see that much these days!

Approximate cost of services:
$200.00