Private User reviews Vaughan, ON Joined 2017/05/31

0/10

Countertops review in Vaughan

05/31/2017

I am very unsatisfied with this company. They installed a sink in my new build condo that was chipped and later the "marble" chipped in a corner of the sink when I was wiping it with a paper towel. They have told my builder several times they are coming to replace and then do not show up. Very frustrating to think that a new sink would be installed that could break with minor pressure of wiping a sink. The marble coating is so thin, it is only a couple mm thick.

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Job Price

Approximate cost of services:: $0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?

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Company Response

This review was only recently brought to my attention. I'm sorry for any misunderstanding you may have with my company, however, we do not manufacture sinks, and any sinks for new builds would be provided by the builder. Marble is a naturally occurring stone and therefore can not be applied as a coating. I highly doubt that issue has anything to do with my company as I've focused on single estate homes for the past two years. Please check to see if this was actually Concord Marble & Granite Inc. as Concord is a common name for companies based in Concord, Ontario. We make and install countertops, tables and fireplaces. I've never made a porcelain sink with "marble coating" in my life, so I highly doubt this is my company.

Thanks.

Jennifer T in Toronto

2 reviews TORONTO, ON Joined 2012/02/10

First Review

10/10

Kitchen counter top renovation

Countertops review in TORONTO

02/10/2012

We got his number from a friend who had her kitchen redone beautifully - Cham and his team really took care of our kitchen, making sure we got the best slabs and everything was smooth and beautiful from the start of our project to the last minute and even after they installed the granite. Cham really paid attention that our kitchen was perfect and takes care of his clients with any questions or concerns we had

Job Price

Approximate cost of services:: $6,000.00

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Company Response: Thank you Jennifer
Concord Marble and Granite

More about Concord Marble And Granite

Welcome to Concord Marble and Granite. We specialize in custom home work and repairs and service the entire GTA area. We do residential work and builder work as well, with a focus on commercial and residential condos. We offer a wide variety of repair services to handle any cracks, chips, ...

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Concord Marble And Granite

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