About 18 months ago my wife and I moved into a new open concept home in Coquitlam with large windows in the Great Room. At the time we purchased the home we opted out of purchasing an air conditioning unit through the builder as the cost seemed inflated and we figured we’d only need it for a few weeks per year. The first summer we suffered through temperatures in the high 20’s on our main floor and sometimes in the low 30’s on our upper floor.
This year we knew we’d have to purchase an AC unit so I began researching HVAC providers in the Lower Mainland. Westmount Heating was one of the first providers I came across and the Homestars site showed numerous positive reviews. I contacted Westmount and quickly heard back from Laurenzo. Over the phone we discussed our requirements and he provided me with some general options explaining the benefits and drawbacks of each. During the free in home consultation Laurenzo thoroughly examined our existing furnace and wiring and provided us with a detailed walkthrough of how he would install an AC unit or heat pump including exactly what steps he’d take. During both our initial call and the in home consultation both my wife and I felt very comfortable with Laurenzo’s knowledge, professionalism, and more importantly how well he answered our questions and educated us on heating and air conditioning.
Shortly after our consultation Laurenzo responded quickly with a quote as promised where he outlined the costs for multiple options. The quote was very reasonable and significantly less than the price quoted by our builder a year earlier. We chose to go with a Lennox air conditioner option. I wasn’t at home when he performed the installation but upon my return it was installed exactly as he described with no mess left behind.
With the recent heat wave it only seemed appropriate that I followed up with a review as my co-workers have complained about the heat in their homes and my wife and I are in perfect temperature. In service related industries it is the quality of the people you deal with and the way they communicate with you that make the difference. Our experience with Westmount was overwhelmingly positive and I highly recommend giving Laurenzo a call for anyone considering new heating/air conditioning solutions or upgrades.