Caldwell Plumbing

We recently had a leak that was difficult to look for since the only clue is water dripping from subfloor (main floor) into the basement - no visible water marks on floor or on wall. No water pooling either. I dont even know where water is coming from. I already have concluded that we have to make some holes in the drywall to look for the leak. The objective was to minimize the number of drywall holes

The following day, Kenny of Caldwell Plumbing arrived at the first hour of the appointment window - no time wasted in waiting. Kenny was a joy to work. With his expertise, he found the leak with only 2 small holes in the drywall. The leak was a pin-hole size in a dark area that between the drywall and the powder room cabinet. He then proceeded to fix the leak. After the work is done and verified, he then gave us some tips on how to avoid mold formation.

With Kenny's on time arrival, joyful and positive demeanor, expertise in locating / fixing the leak and professional advice, I give him 5 big STARS.

Rate was also reasonable. Labor, Materials and tax

Our drain backed up in our basement. Justin came quickly and resolved the issued in a timely manner. He was very friendly and very knowlegable. Justin explained how to avoid future plumbing issues. Justin was very professional!
Great job Justin!! Thankyou for your help :)
I would recommend Caldwell Plumbing for future plumbing needs.

Prompt quality service - oh, I need to "use 15 words minimum" so I will say it again, prompt quality service...with a smile.

Good response time and great customer service!
Would highly recommend the team at Caldwell Plumbing! Thank You!

Despite the blizzard, they showed up on time and were so thorough, polite and courteous.
They did such an amazing job and in such a small period of time, I cannot say enough about them.
10 stars if I could.
Highly recommend them and I will be using them again.

I had thought I had a leaky washing machine, but turns out it was a leaky water valve. One quick call to their very helpful call centre and I had a service scheduled within a few hours. Joe arrived exactly on time, followed all precautions for covid and was so extremely helpful and patient. He explained everything to me and very quickly fixed my issue as well as a couple more. This is the second time I've used this company and both times I have been very very happy. Highly recommend them.

Technician was late for the appointment. Finally he showed up late in the afternoon. He spent around 1 hour inside his van and charged me for that time as well. However, he did a good job fixing my leakage issue by removing my broken whole house water filter system. He was nice and courteous. He knows his job. I was also expecting Punctuality and transparency in tracking number of hours spent to do the job.

I had contacted quite a few plumbing companies from the GTA and Caldwell Plumbing from the first call really surprised me.
They were the only company to be upfront and transparent with the pricing and estimated on the list of jobs I had to get completed at the house.

Tammy and Andrew caldwell himself did a great job answering my question and working with me on getting everything done and breaking down the numbers.

My first job was having my laundry room fixed by adding correct shut off valves, adding a new laundry sink, moving the waster plumbing, and addressing a water hammer from the washing machine. Drew showed up for this job and after I gave him the layout for everything he handled it very well. The end product is amazing ! the washer is so much more quiet and does not shake the entire house. Looks like a different laundry room and if there is an emergency we can easy shut off the water now ! Drew did an amazing job getting this all together !

The Second job was the Powered Room on the main floor. I was working on refreshing everything in there and when we pulled off the old toilet the flange was rusted and looked like it had leaked in the past. Another part of the job was to install new shut off values for the vanity and toilet.
Dale did this job and again showed him what needed to be done got right to it! Replaced the flange with a new one and knocked out the shut offs ! I also requested that he installed the bathroom vanity sink, faucet and even the toilet as an addition to the job and completed that in no time as well. Everything was completed so neatly I could not ask for more.

The Third job was also completed by Dale. Was installing my basement toilet, bathroom faucet and another additional facet. This was the smallest job I had to get completed and once again this was completed quickly and neatly!

What more can I saw about the Caldwell team!

They did all my projects so efficiently, cleanly and very reasonable pricing! I really appreciate all they did to make everything so smooth from start to finish.

Its very hard to find companies that will do work like its their own home and they demonstrated that every time that quality is so important to them !

Will be calling you for some work at my parents home in the new year
thanks again !

I had an emergency. Our sewage pit in the basement was emitting foul odours.
Caldwell was heavily booked but found a small gap at the end of the day to squeeze us in.
The plumber was so pleasant and courteous & did a thorough job despite his hectic day.

Prompt response. Appt made in good time. On time for appt. Clean, professional knowledgeable.. office manager great phone manners