Experiencing a sewer back up, Vitaliy sent a repairman out within 90 minutes. He promptly cleared the sewer pipe. Diagnostics revealed roots had clogged the sewer drain. We scheduled work to remove the blockage and install a valve to prevent future sewer back-up. This was professionally and carefully done. Vitaliy did all the paperwork for us to receive the $1200 City of Toronto rebate.
Around this same time we discovered water dripping into the basement from a previously faulty installation of a new kitchen. Within a day a plumber came and worked under very cramped conditions to repair it, saving us having to cut a hole in the adjacent bathroom to repair it. All work is reasonable priced and the level of expertise and professionalism is unmatched.
Finally, because traps in older sewer lines outside the house are a constant risk for future problems, we have contracted him to remove the trap and replace with new pipe. We were so lucky to contract with Master Drain and Water Works and recommend them to you without reservation.