Master Drain & Water Works

Drain Services
Mississauga ON L4Y 3G8
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Master Drain & Water Works
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98%

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Reviews for Master Drain & Water Works

Average customer rating:
10 10 (356 reviews)

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Dmitriy
Dmitriy
1 review North York, ON
10/10

Plugged Drain

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had clogged drains in our bathroom. I called Vitaliy first thing Monday morning and he came later that day. He snaked the line and removed a tone of hair! The job was done quickly and efficiently and everything was put back in its original place. It was like he wasn't even there. Vitaliy is a pleasure to work with. I highly recommend him to anyone needing a plumber.

1 of 1 people found this review helpful.
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Company Response

Thank you Dmitriy for your review. We're happy to hear you had such a great experience when Vitaliy came to your home. We're proud that he left you with such a great impression. We would love if you would recommend him to friends and relatives in the future.

Hilda in Toronto
Hilda in Toronto
2 reviews York, ON
10/10

Water leak

My neighbor had a water leak in his pipe. We called the City of Toronto Water Department and they said it was my pipe! Vitaly came and gave correct analysis. He repaired my neighbors pipe. Did excellent job, was very friendly, professional, and quick to respond. Thanks alot Vitaly.

1 of 1 people found this review helpful.
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Company Response

Thank you Hilda for choosing Master Drain & Water Works and posting you review. We’re glad that you’re satisfied with our service.

N&N in mississauga
N&N in mississauga
2 reviews Mississauga, ON
10/10

Installing Sewage Ejector

Overall experience with Vitaliy and his crew was great! He was very clear with his suggestions and how to fix the problem, I stressed to him the need to be very neat and tidy due to the fact that I had two small children in the house and he was able to accomodate that. He also ran into some issues while on the job but explained the situation to me and he did not charge extra which was amazing. Really impressed with his honesty and professionalism.

1 of 1 people found this review helpful.
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Company Response

Dear Susan. Thank you for posting this excellent review! We appreciate you taking the time out of your busy schedule.

Ann in Toronto
Ann in Toronto
2 reviews TORONTO, ON
10/10

Major reworking of complicated basement plumbing issues

I had some very serious issues with my basement plumbing (the result of a 120 year old house and numerous bad repairs over the years). Vitaliy is terrific. He is a very sharp person who was able to grasp the problems very quickly and figure out how to resolve them. He also communicates really well, clearly explaining the problem and the steps needed to be taken. He also listened to my concerns and suggestions. I find many men in the trades can be quite condescending when speaking with women, or assume women won't understand. Not the case with Vitaliy, and much appreciated. The project involved digging a huge hole in my backyard and digging trenches across my basement floor. Vitaliy and his team showed up on time every day, were polite and considerate, and were very neat and clean, always putting down drop clothes on the floor. They also did a good job cleaning up afterwards. Vitaliy wasn't here himself everyday but was always available by phone for any questions or concerns I might have. I could tell that he was committed not just to getting the job done, but to getting it done right and making sure it was the way I wanted it. His prices are also quite reasonable.

If you're looking for a very professional, high-quality plumber who will make sure you understand exactly what the work entails and why, then call Vitaliy. I will certainly use his company again for any plumbing issues I might have in the future.

1 of 1 people found this review helpful.
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Company Response

Dear Ann. Thank you very much for posting such a fabulous review. We truly appreciate you taking the time to do this.

Golam Hyder in SCARBOROUGH
Golam Hyder in SCARBOROUGH
1 review SCARBOROUGH, ON
10/10

Outside sewer drain pipe broken, sewer block

They have re-done the outside sewer drain pipe 6.5 feet deep. Installed 2 way cleanout. fast. professional. clean. Great work. We found a sewer block inside the home later, they came back quick and fix that. I highly recommand them.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for this excellent review Golam! We are pleased to hear your experience with Master Drain & Water Works was a positive one.

John Sorenson in Mississauga
John Sorenson in Mississauga
1 review Mississauga, ON
10/10

Sump Pump installation/repair

Master Drain responded very quickly to our problem. They came on the weekend, suggested a reasonable solution, and worked very quickly and diligently. They finished the job before the time they had estimated and tidied up nicely. We were very satisfied with the work they did for us. They replaced our 2 old pumps with 2 new ones and dug a trench for the new lines to replace the blocked ones.

1 of 1 people found this review helpful.
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Company Response

Thank you for the wonderful review John . It is nice to hear our customers really appreciate the service we provide.

Inna N in York
Inna N in York
1 review Toronto, ON
10/10

Low water pressure

We had low water pressure in our house. My friend recommended to call Vitaliy from Master Drain & Water Work. So, I did and I don’t regret it. Vitaliy and his team did a great job at a great price. He and his team were professional, arrived on time, completed the work and cleaned up when work was done. I would definitely recommend to friends and family.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for the excellent review Inna! It is greatly appreciated. Another satisfied customer.

Simone in North york
Simone in North york
1 review North York, ON
10/10

Plumbing

I have used Vitaliy 3 times, 2 of which were major jobs. He and his team were professional, arrived on time, completed the work and cleaned up when done. Great service, I would definitely recommend to friends and family.

1 of 1 people found this review helpful.
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Company Response

We appreciate your positive comments and are glad you had a positive experience. Thank you so much Simone.

Rusell
Rusell
1 review Etobicoke, ON
10/10

Just after renovation done…

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

…Recently I had my toilet backing up problem and it just after I did my new floor. I had two concerns, fixing my toilet backing ups and do not damage my floor. Vitaliy did professionally amazing job, he fix my problem with even a scratch on my floor and for a rezenebol praise. I can honestly tell you that if I ever need a plumber again, Master Drain & Water Works will be my first contact point. I will recommend them highly to anyone else who have a plumbing problem. Thank you.

1 of 1 people found this review helpful.
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Company Response

Thank you Rusell for the kind words. We look forward to assisting you with plumbing needs in the future.

Omari in York
Omari in York
2 reviews Toronto, ON
10/10

Main drain that was blocked

I had a plumbing emergency with a sewage back up. I called Vitaliy and he responded quickily and was extremly professional. He came and did an analysis of the situation and gave a solution to the problem. He then submitted his price to do it which was reasonable and he was able to do it the same day as it was an emergency. He had to dig to the main drain through a flower bed and at the end of the job they even planted back the flowers that were there before. He is highly skilled, knowledgable, reliable, trustworthy and very neat. His job site was kept safe and clean. I am forever grateful for his service! Thank you!

2 of 2 people found this review helpful.
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Company Response

Hi Omary that’s our job and Thank You for review ! We happy that You satisfied with our job.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Master Drain & Water Works

DRAIN...WATER...PLUMBING...WATERPROOFING

***** SERVICES *****
- DRAIN EMERGENCY'S !!! ,
- BLOCKED DRAIN !!!
- PREVENT BASEMENT FLOODING !!!
- BACK WATER VALVE INSTALLATION
- DRAIN BACKUP PREVENTERS INSTALLATION
- DRAIN BACKFLOOW PREVENTERS
- DRAIN BACKFLOW VALVES
- LEAD WATER PIPE REPLACEMENT !!!
- LOW WATER PRESSURE?
- LEAD WATER PIPE REMOVAL !!!
- INCREASING WATER PRESSURE,
- DRAIN SNAKING / CLEANING,
- DRAIN ROOTER,
- DRAIN VIDEO CAMERA INSPECTION,
- EMERGENCY DRAIN/SEWER - UNCLOGGING/SNAKING ,
- DRAIN / SEWER - UNDERGROUND - “HOUSE INSPECTIONS”
- TREE ROOTS REMOVAL FROM DRAIN PIPE,
- PLUGGED DRAINS,
- EMERGENCY DRAIN SERVICE / REPAIR ,
- DIGGING DRAINS INSIDE BASEMENTS,
- EXCAVATING SEWER OUTSIDE,
- DRAIN PIPE REPAIRS ,
- NEW DRAIN PIPES INSTALLATION ,
- DRAIN / SEWER PREVENTIVE MAINTENANCE ,
- FLOOR DRAIN INSTALLATION,
- UNDERGROUND DRAIN/SEVER ACCESS POINT
- INSTALLATION For Drain Video Inspections,
- SUMP PUMPS & SUMP PUMP PITS INSTALLATION ,
- BATTERY BACKUP SUMP PUMPS SYSTEMS
- SEWAGE EJECTOR INSTALLATION ,
- BASEMENT WALLS WATER PROOFING ,
- DRAIN PIPE REPLACEMENT ,
- DRAIN/SEWER CLEANING ,
- FRENCH DRAIN INSTALLATION.

Address: 3 Six Point Rd, Unit 2, Etobicoke, ON, M8Z 2W7
tel: 416-910-3599
email: service@masterdrain.ca
web: masterdrain.ca

Lear more about Dran Services at our blog
http://masterdrain.ca/drain-blog/

Recent Articles:
What is a catch basin?
http://masterdrain.ca/what-is-a-catch-basin/
A catch basin is a variety of trap that prevents [...]

When your Cup Runneth Over: Part 2
http://masterdrain.ca/when-your-cup-runneth-over-part-2/
Most toilet problems are fixable with relatively little expense skill [...]

Shining a Light in the Dark: Pipe Inspection Cameras
http://masterdrain.ca/shining-a-light-in-the-dark-pipe-inspection-cameras/
Sewers and pipes eventually need cleaning or repair and inspection [...]

Drain Pipe Digging
http://masterdrain.ca/drain-pipe-digging/
A French drain is typically piped with rigid PVC plastic [...]

CATEGORIES
Drain Services, Plumbing, and Drainage Contractors
SERVICES
At Master Drain & Water Works we specialize in residential and commercial drain work, plumbing services and low water pressure problems, and repere drains problem caused by tree roots.
SPECIALITIES
DRAIN EMERGENCY'S !!!, *****LOW WATER PRESSURE PROBLEMS ???***** LEAD WATER PIPE REPLACEMENT Lead Water Pipe Removal Drain Snaking/Cleaning, Drain Video Camera Inspection, Drain/Sewer Underground Inspection, Tree roots removal from drain pipe, Plugged Drains, Emergency Drain Service/Repair, Digging Drain Inside Basement, Excavating Sewer Outside, Drain Pipe Repairs, New Drain Pipes Installation, Drain/Sewer Preventive Maintenance, Floor Drain Installation, Drain/Sewer Cleaning, Drain Pipe Replacement, French Drain Installation,
WEBSITE
http://masterdrain.ca/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
cheques,cash,credit cards cheques
LICENSES
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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