Appliance Repair Team Inc.

Appliance Repair
Hamilton ON L8E 6C1
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HomeStars  >  Appliance Repair in Stoney Creek  >  Appliance Repair Team Inc.  >  Technician has no experience of the stove and messed it up
Bob
Bob
2 reviews Richmond Hill, ON
0/10

Technician has no experience of the stove and messed it up

I had ignitor issues on my gas stove that need to be replaced as the ignitors keep sparking even if the burner is on. The first technician replaced the spark module (~$600), and fiddle a few things and made it worked for a few days and same problem came back. He came back, fiddle a few more things and it worked for another few days. A new technician was then sent and asked to replaced all burners with the ignitors (~$1800). I said to the technician that the flame looks at least 40% weaker than it originally was. He started making up some story saying the new part is more efficient so the flame looks smaller. In a few days, I smell gas when I turn on the stove. I took the my top panels off and lighted my burners and found 3 out of 4 burners were leaking when they they are turned on. My house could have blown up if I did not check myself. I tightened the hoses myself and then look for another manufacturer recommended tech to look. He immediately said it could be the orifices are too smaller in the new part. Luckily, I kept the old parts and he replaced them using those from my old burners and now everything is fine. I also asked him how much it would have costed for replacing just the ignitors and he said roughly $65 parts for each plus 15 minutes labour. So I have paid over $2000 more for nothing.

Approximate cost of services:
$2,600.00
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