Aire One West Heating & Cooling

Abbas and the crew did a great job installing a new furnace, I would definitely recommend them and I got their name from someone who also had great service. They got out and got the job done quickly and efficiently. Grant came right away and the team got my furnace completely installed the next day thankfully.

Ross and Abbas are great reps for your company Fast friendly knowledgeable service. A pleasure to work with

The three women I've mentioned in my review can only be described as "Simply Perfect"!! Communication, friendliness, understanding, respectful, willing to exceed help expectations, knowledgable, thoughtful and much more to add to the "Perfect Team"!! My sincere thanks for such a wonderful group of people representing the Hamilton area with their service provided by AIR ONE. Truly highly recommended. Sincerely, Dave and Deborah.

Aire One Heating and Cooling installers Perry and Adam installed our new Energy efficient Gas Furnace and Heat Pump, they did an excellent job. They arrived on schedule, were professional, hard working men. They were able to answer all our questions. We're thankful for the Government Grant. We highly recommend Aire One Heating and Cooling . Thank you Perry and Adam for a job well done. Submitted by Joe and Sherry Gibbons, Nanticoke, Shelter Cove

From prompt replies to emails and phone calls, with Meira, to the smoothest ever installation of a new furnace and heat pump by Adam and Perry, to the inspector Ross....I can't imagine
better customer service and more thorough debriefing of the process. We knew how everything worked, ZERO mess, professionalism and we feel we are in good hands. Can't recommend highly enough.

Very efficient and pleasant. Questions were resolved at a quick response. Thanks go out to lady Grace!

-Great tech Tyler saying my furnace was pooched
-purchased new Carrier furnace to be installed next day
-install team showed up on time, great guys (3), polite and total team work, cleaned up, everything removed
-furnace running and great
-follow up visit by Tyler next day to double check work

Had a/c installed by Wally and Son.Did amazing job would highly recommend these men.Looking forward to summer with the humidity which bothers me but now I can enjoy my new unit.

Originally a lovely inviting experience with a salesman named Nemo who seemed to be transparent and honest. Then he showed up late on. Sunday evening when originally promising to come by in the morning to complete the contract. Once you sign the contract, you become chopped liver to this company.

The salesman actually wasn’t being that honest. Promised aire one employees, sub contractors showed up to do the work. Failed to mention the need for a drain pipe, so was asked this on the spot by the sub contractors. The sub contractors were lovely hardworking people but failed to follow the contract details to install the piping where requested. It took several back and forth points of contact to get anyone to come back to fix the issue, which meant taking an unnecessary day off work.

Summary: a dishonest salesman with no concept of time, a company that promises to call you back and never does and failure to get it done right the first time.

Nemo was very professional and knowledgeable and explained in great detail the type of equipment to be installed and always promptly replied to any further questions I had after the initial call. Patrick arranged for a convenient installation date and called back the day before installation confirming the crew arrival time. The installation crew led by Abbas, David and Armin were very prompt, professional and performed a very efficient, excellent and careful installation of all the equipment. They were always cordial, friendly and respectful ensuring no damage was incurred when removing old equipment and installing the new equipment. From Sales and Service to Installation, everyone was professional and all performed to high standards. Thank you all very much for an excellent job.