The Roof Whisperer

Roofing
Toronto ON M5N 1J6
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HomeStars
Roofing
The Roof Whisperer
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91%

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Reviews by rating (past 12 months)

Reviews for The Roof Whisperer

Average customer rating:
9.7 10 (383 reviews)

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Heather Azcuna in Thornhill
Heather Azcuna in Thornhill
0 reviews Ottawa, ON
10/10

Excellent customer service of The Roof Whisperer

I am all praises for the excellent customer service of The Roof Whisperer! I called them for skylight installation job at my home, which was completed perfectly in a short time. The team was just one call away and very courteous to answer all my queries!

Approximate cost of services:
$130.00
1 of 1 people found this review helpful.
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Company Response

Hello Heather. The Roof Whisperer is happy to hear that our professional skylight installation team provided you with excellent service. Choosing the right skylight that meets the quality and affordability margin is essential. We appreciate your trust! Thank you for your business.

Thomas Clementi
Thomas Clementi
1 review Toronto, ON
10/10

Very genuine and top-notch service

I would highly recommend The Roof Whisperer! Before replacing my flat roof, the team properly inspected it if replacement could be avoided. The team is very genuine and you can trust them with closed eyes! Plus, the work is top-notch!

Approximate cost of services:
$150.00
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Company Response

Thomas, our commitment to our customer service is to give suggestions that the customers can take to guarantee the safety of sloped or flat roofs. If this means that a straightforward fix is all that is needed, we will say so. The Roof Whisperer team appreciates the time you take to share your rating with us. Our professional roof technicians will always be ready to help you with professional and hassle-free roof repairs. Thank you for your business with our company.

Anton Riley in Toronto
Anton Riley in Toronto
1 review Toronto, ON
10/10

Highly impressed by their service!!

I am highly impressed by the excellent job performed by The Roof Whispers. The team was very prompt in identifying the leakage problem in my roof and installed high quality shingles on our sloping roof. The work was completed well on time and the services were exceptionally reasonably priced. Highly recommended!

Approximate cost of services:
$100.00
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Company Response

Thank you, Anton, for taking the time to leave us a positive review. Emergency roof repairs can be pretty complicated, impacting the homeowner's peace of mind. The Roof Whisperer roof repairing technicians always offer the best materials, such as high-quality shingles, Slate roofs, and metal roofs, including copper for your sloping roof. Different roofing issues require other solutions. Once again, thank you for trusting our company with your home services.

Rick Edwards in Toronto
Rick Edwards in Toronto
1 review Toronto, ON
10/10

One call away

After many disappointment from several roof repairer, starting from failure in punctuality to a meager turnover rate, I decided to give it one more trial eventually. Coincidentally, I came across Roof Whisperer. I didn't know how fortunate I was until they did a long-lasting repair on my Roof and to now think of how amusing they are when it comes to punctuality. They are just one call away, and in the blink of an eye, they will be at your disposal. I am a living experience.

Approximate cost of services:
$90.00
1 of 1 people found this review helpful.
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Company Response

Hello Rick, our primary focus is to provide our customers with an honest and respectful service. We appreciate you taking the time to leave us positive feedback! The Roof Whisperer professional roof technicians work hard to leave a mark when working on what they love to do. Thank you for choosing The Roof Whisperer team with your roof repair.

Roger in Toronto
Roger in Toronto
3 reviews Toronto, ON
0/10

Roof reshingling

The Roof Whisperer agreed to reshingle the roof of our residence. A two-man crew began in Mid-November and worked for a month before winter weather stopped the work.
In early March with warmer weather leaks appeared in the ceilings below the roofs. We emailed The Roof Whisperer several times about the leaks but received no response except a promise to attend. No one from The Roof Whisperer showed up. We terminated the agreement. Our new contractor found that the leaks came from either a failure to properly seal the partially completed work for the winter or from substandard work. Some of the deficiencies were likely to cause additional leaks in the future. Among the deficiencies were: failure to install back pans and counter-flashing on chimneys; incomplete caulking of flashing on second floor roof; shingles on dormer structures installed after and over the shingles on main roof slopes; new flashing improperly cut and less than standard vertical height; new cover from plumbing stack too large and unsealed; in places on main roof slopes shingles spaced further apart than manufacturer requires. These deficiencies were the work of the crew but no one from The Roof Whisperer attended to inspect the work of the crew during the installation or the shutdown for the winter. We have emailed The Roof Whisperer with these details of this mess but we have had no response.

Approximate cost of services:
$20,000.00
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Company Response

Hi Roger,
We worked on your property every time the weather allowed us to work and be safe. We were pushed to do the job during winter, which comes with challenges. I should have said no even though I did warn regarding conditions. Then Covid hit! The whole country was under lockdown. At least two of our employees, including my family, were infected with it. Tough times required some compassion when the entire country was disoriented. I got back to work in mid-April. I sent guys to resume work, but you refused to have them finish the job and only have paid for a portion of the job so far. Deficiencies you mention (which are not) are part of the work that was not finished. Metalwork gets installed at the end of the job. You did not allow us to finish it. We sincerely apologize that our service was not satisfactory for you.

Vance from Toronto, Ontario
Vance from Toronto, Ontario
1 review Toronto, ON
10/10

Excellent Work That Has Stood The Test Of Time

Ilir and his crew from The Roof Whispers did an excellent job on our home. We live in a semi-detached home on the east side of Toronto. We had some roof work done previously, by another company, but in less than 10 years it was leaking.
The Roof Whispers gave us an accurate and reasonable bid. They did a small flat roof at the back of our house, installed new high-quality shingles on our sloping roof at the front of the house, and installed new eavestroughs. Excellent work on all parts of the job. The finish on the flat roof was partially impressive. (work done in Oct 2013)

Approximate cost of services:
$6,700.00
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10/10

Skylight Installation

They did a great job, on time and very cleanly. This included the purchase and installation of skylight/shade and purchase and installation of new roofing on the front table roof of the house.

It did NOT include the inside finishing once the skylight was installed. The person recommended was going to charge 750 plus tax to do that. I had my brother help me instead and we managed it in one morning including painting. Our total costs were under 60 including insulation, trim, paint.

Approximate cost of services:
$5,000.00
2 of 2 people found this review helpful.
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Company Response

Hi Alison,
Thank you for your review. It was a pleasure to work on your home. We have a hard time finding the right people to refer to when it comes to finishing the interior work on skylights as it is not our core business. However, we are glad your brother helped you with that.
Arthur

Steve in York
Steve in York
0 reviews Toronto, ON
10/10

Installation of Sky Light

Arthur and his team were a treat to work with. The name of his company says it all. From the moment he came to inspect the home to evaluate the work needed all the way towards the end of the installation, we had a terrific feeling we made the right choice. He is honest, forthcoming and incredibly resourceful and carries with him a team that reflects his objective of quality work and amazing customer experience.
It goes without saying that the sky light in our kitchen has changed the room for the better and can't imagine the room without it.
Surely would we recommend the Roof Whisperer for your next project!

Approximate cost of services:
$3,500.00
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Company Response

Hi Steve,
Thank you for taking the time to write about your experience with us. Tom, Elton and Michael worked hard that day to beat the cold weather and snow in the forecast. The new skylight looks fantastic!! It was the best decision to add the skylight above your newly renovated kitchen.
Arthur

Mike in Toronto
Mike in Toronto
1 review Toronto, ON
10/10

Sloped roof replacement, excellent work and price.

Arthur came out to look at my leaking roof the next day after I called and gave me a very reasonable quote on the spot. The work was completed the following week as promised and with the proper materials that were missing before, like ice and water shield and edge flashing. Completely happy with the job and I would highly recommend.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank you, Mike. I can stress enough the importance of installing a proper roof system. It will protect your home for many decades and the environment by reducing waste.
I appreciate your review. Once again, thanks for trusting our business.

Rob from Toronto
Rob from Toronto
7 reviews Toronto, ON
8/10

Installed a flat roof

We had Arthur redo a flat roof using a type of material called flexstone which we love. There was an issue with it and they stood by their warranty and had it fixed.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you! Your positive feedback is much appreciated, Rob. The Roof Whisperer professional team will always make sure they comply with our valued customer's expectations. Once again, thank you for trusting our roofing company with your home services.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Roof Whisperer

As a professional Toronto Roofing Contractor we offer our customers our dedication and experience in this competitive field. At The Roof Whisperer we are constantly keeping up with the newest and up to date technological advancements within ever changing construction industry, which allows us to offer our customers a wide ...
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