The Roof Whisperer

Roofing
Toronto ON M5N 1J6
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HomeStars
Roofing
The Roof Whisperer
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91%

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Reviews by rating (past 12 months)

Reviews for The Roof Whisperer

Average customer rating:
9.7 10 (383 reviews)

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David in Toronto
David in Toronto
1 review Toronto, ON
10/10

Roof repair - repeat customer

Arthur first did a tune up on my new roof in 2012 and came back this year when I called him to diagnose a new issue. He was the only provider to find the issue and fixed it without much wait or fuss. I will use the Roof Whisperer any time a need comes up.

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Company Response

Thank you, David, for leaving us positive feedback about our services. The Roof Whisperer will send a professional service expert to assess your situation and temporarily fix the problem anytime you need emergency roof repair services. We are happy that we met your expectations about the roof repair on your property. We are looking forward to serving you in the future.

Boyan in Thornhill
Boyan in Thornhill
0 reviews Vaughan, ON
10/10

Roof shingles replacement on the house and the garage, Skylight Installation

Arthur and the entire crew have been a pleasure to work with. They replaced my roof shingles on time and on budget 5 years ago. They also professionally installed 4x4 ft and 2x4 ft Velux skylights. Since then, Arthur replaced roofs in 60% of the houses on my street, a testament as to how my neighbors rated his work. I had my garage roof replaced couple of months ago, again excellent work and service. I recommend Arthur and The Roof Whisperer without reservation.

Approximate cost of services:
$13,000.00
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Company Response

On behalf of our team, thanks so much, Boyan, for this positive review. It means a lot to us. The Roof Whisperer professional roof repair team is glad to have been able to help you achieve your desired results on your roof shingles replacement and Skylight Installation. We look forward to providing you with our services shortly.

Private User
Private User
Private User reviews Toronto, ON
10/10

Speedy service, great communication!

One side of fascia fell off due to strong wind. Called couple companies but no reply. One actually said that they will show up in a week but kept holding me off. Arthur replied me the same day with quote and detailed explanation of repair. He kept me posted of the exact time and date they will arrive. Despite the fact that it was busy season and such a small repair job, I was able to have my roof repaired in a week. Very appreciated.

Approximate cost of services:
$678.00
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Company Response

Thank you for taking the time to leave us a review. The Roof Whisperer takes this kind of emergency seriously as we understand how frustrating it can be to deal with a roof issuer. We are glad to have provided you with the professional and dependable service every homeowner deserves. Thank you for choosing The Roof Whisperer with your fascia roof repair.

JJ
JJ
12 reviews Toronto, ON
10/10

New Roof

Quotation was very clear and detailed. Gave links to all materials that were proposed. Workers were very polite and professional. Very neat and cleaned up well after the project was completed. We were pleased with the workmanship and materials used.

Approximate cost of services:
$13,000.00
1 of 1 people found this review helpful.
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Company Response

Hi JJ,
Thank you for your feedback and the review. It is essential to know what is being installed on your roof. Being informed is the key to making good decisions. Installing long-lasting products is what I preach every day, protecting your home and the environment. Thanks again.
Arthur

Bill
Bill
3 reviews Toronto, ON
10/10

Emergency repair within 3 hours of my call.

Long story but some fool stepped on my roof and put a hole in it. When it rained the next day the roof was like Niagara Falls. I called The Roof Whisperer and Arthur and his crew showed up within 3 hours of my call. It was all done and fixed within half an hour. These guys are real pros. 10 star service and quality.

Approximate cost of services:
$550.00
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Company Response

Hi Bill;

Thank you for taking the time to write this review. We are happy that we could assist you with the roof repair.
Please do not hesitate to contact us again if the need arises.

The Roof Whisperer Team

Ivar in Toronto
Ivar in Toronto
2 reviews Toronto, ON
10/10

Roof repairs and replacement

We have used The Roof Whisperer in the past for repairs we needed on our roof after wind damage and were equally pleased with them when they did a full roof replacement for us. They were timely, courteous and I was clearly explained the process. They use a higher quality product across the board and it has lead to a roof that I am sure we will get extra years out of.

Approximate cost of services:
$14,000.00
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Company Response

Hi Ivar;

So pleased that you contacted our company to do your entire roof. We aim to please the homeowner with the quality of our product and service. Your time writing this review is appreciated. Thank you.

The Roof Whisperer Team

Karri
Karri
9 reviews Toronto, ON
10/10

Roof leak

Our roof started leaking into our kitchen on a day of heavy rain. I called The Roof Whisperer who sent Arthur over the next day to inspect the roof and provide us with a quote. He was friendly, polite and efficient. He quickly figured it was the fasteners for our pool solar panel system up on the roof that were causing the issue, explained what they'd do to fix it, said that a crew could come over the next day to fix it, and provided the quote. Next day the crew came and fixed the issue in just a couple of hours. I was happy with the service and glad it didn't turn out to be anything bigger.

Approximate cost of services:
$1,000.00
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Company Response

Hi Karri;

Thank you for calling our company and us being able to assist you. Please keep us in mind if any other roofing need arises.

The Roof Whisperer Team

teresa nairne in Toronto
teresa nairne in Toronto
8 reviews Toronto, ON
10/10

Fixing Eavestroughs and Downspouts

Unfortunately for us, we had a horrible experience with the contractor that did the renovation in our house. As a result, we were left with many things that needed to be fixed; among them, a section of our house's eavestroughs and downspouts. This is, as you may understand, an small job (in comparison with bigger jobs) and it was very difficult to find a contractor that would care to fit us in their schedule. Thanks to God, Arthur, Flori and Jane got back to us and now, the problem - that could have ended becoming a "big" problem if not addressed- is resolved. We definitively do recommend The Roof Whisperer. They do "care" and their work is the one that you would expect from great professionals. Thank you to all of you!!

Approximate cost of services:
$1,446.40
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Company Response

Hello Teresa;

Thank you once again for having our company do your eaves and downspouts. We take pride in our work and try to make the customer happy.

The Roof Whisperer Team

Grimthorpe in Mississauga
Grimthorpe in Mississauga
1 review Mississauga, ON
10/10

Great company

We replaced our old tar and gravel flat roof after Arthur wisely informed us it would not be possible to patch its leaks with accuracy. I appreciated his honestly and expertise in consultation -- these qualities can be rare to find in the roofing industry and are worth their weight in gold from the perspective of a home-owner. The project was a big one but The Roof Whisperer was up for the task, and did an excellent job replacing the new flat roof, removing a crumbling chimney and fixing a second one, and replacing the flashing on two skylights. It took a while but their crew kept a clean and orderly work site, and returning to address fine details with integrity.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for your review. We are honest in our work ethic and strive for the best possible job for the client.

The Roof Whisperer Team

AWCrone in Old Toronto
AWCrone in Old Toronto
1 review Toronto, ON
0/10

Dishonest and Poor Workmanship

I used Roof Whisperer to replace a large broken skylight. I began experiencing leaks in surrounding ceiling not long afterwards. I had them come back and Arthur told me I needed an entirely new roof (in a 6 yr old house) They never got back to me with a quote and I had 2 other companies come in and look at our roof. All the reports were that our roof was of the utmost top quality and in fantastic condition but that the issue was that the skylight that had been installed was too large for the space and the Roof Whisperer had thrown in some crappy workmanship to hide this fact and we were getting tons of water leaking in through it. On top of that they installed a large, flat skylight on a flat roof, with no attempt to build a proper curb to create an angle so that the water would run off and not leave stains and dirt. Not only did they do a horrible job with the skylight install, but when I had them come back months later (not knowing any of this yet) to address my leaks Arthur tried to sell me on a 10 day job of a complete roof replacement that was in NO WAY NEEDED and also wouldn't have fixed their botched job to begin with!

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Hi AWCrone,
Thank you for your review. I apologize on behalf of everyone at The Roof Whisperer for your bad experience with us. We rely on our workers when it comes to their work and opinions. In your case, we had a bad apple in our crew. ILIR, fortunately, no longer works for us. He should have sloped the curb and ordered the skylight to fit in the opening. It could have been much better, more accessible and less work. Also, he did not thoroughly assess the rest of the roof. However, I should have come out personally and checked the work after completion. Lesson learnt. I offered to make it right free of charge, but I did not get a response.
I have to add also that I did my best to my knowledge to find and show you all deficiencies on the roof. The membrane and roof were six years old, but many things were wrong. I was there missing flashing on each side of the dormers in front. Three leaks were not related to the skylight at all. The membrane around the skylight was in good condition, and no way it was leaking there. One leak was in the bathroom in front of the house, where water was pooling on the flat roof. One leak was lined up with a damaged pipe stack where I could fit my hand through. The other leak was lined with pop-up nails and torn membrane 4 ft away from the skylight.
In no way was I trying to sell anything, and that is why I did not send a quote till you have other opinions.
I hope whoever fixed the roof or the skylight has managed to resolve all roof leaks.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Roof Whisperer

As a professional Toronto Roofing Contractor we offer our customers our dedication and experience in this competitive field. At The Roof Whisperer we are constantly keeping up with the newest and up to date technological advancements within ever changing construction industry, which allows us to offer our customers a wide ...
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