The Roof Whisperer

Roofing
Toronto ON M5N 1J6
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HomeStars
Roofing
The Roof Whisperer
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91%

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Reviews for The Roof Whisperer

Average customer rating:
9.7 10 (383 reviews)

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GailB
GailB
1 review Toronto, ON
8/10

Front of house replacement of shingles, waterproofing and new eaves troughing.

I believe this company did a very good job. They showed up on time, and were professional in all interactions. With the heavy rains and high winds we have had lately we experienced no issues or problems so it was very reassuring to know we had this work done.

Approximate cost of services:
$11,000.00
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Company Response

Hi GailB;

Thank you for your review. We strive to do a good and professional job each and every time. We are pleased that you are happy about our work.

The Roof Whisperer Team

Jonathan in Toronto
Jonathan in Toronto
1 review Toronto, ON
0/10

Avoid at all cost. Terrible experience

Worst experience ever! Stay away from Authur, replacement of my roof was delayed again and again, they finished half of roof and took them almost two weeks to come back and finish the other half. I can't get response for days and they forgot to replace one of the skylights. And tried to jam it on me by arguing it wasn't part of their quote, it took a number of angry emails before they came back to replace the skylight.

I can't believe they have so many positive ratings based on my experience. Maybe they have new staff or something. Either way, owners beware!

Approximate cost of services:
$5,000.00
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Company Response

Hi Jonathan,
I value honesty and telling the truth, and there are always two sides to the story. Firstly it did not take two weeks to come and finish the work, but it was a long weekend. We could not complete the work on Friday and come back on Wednesday. We had some cap shingles to put on and final clean up. Also, the quote says replacing two skylights and not 3. It is evident in the agreement where it says 2. Two were in the garage and the third one in the main house, which we talked about replacing with a roof since you did not need it at that time. I also was honest enough recommending not to replace the main house as it was in good condition even though you were doing a significant renovation. I could have easily told you to need a new roof as everyone else did. I replaced the skylight, not because of your offensive emails but because I did not want to believe that you are trying to take advantage of us. Also, in the end, you refused to pay even after numerous requests, and the job was completed. It gave me the impression you were trying to take advantage of when you did not pay your invoice.
Jonathan you need to chill out and be respectful to contractors! We work hard every day. I will not allow anyone to abuse us and our hard work!!

teresa nairne in Toronto
teresa nairne in Toronto
8 reviews Toronto, ON
10/10

Two second floor bathrooms vented to the exterior

We do thank Arthur and his team greatly for taking care of this issue for us.
Five years ago we had an extension done to our home and bit by bit we have been finding things that either were not tackled properly of were not tackled at all...One of them being the venting of our two second floor bathrooms to the exterior. We recently realized that they both were venting into the attic and that there was no connection to the exterior which could have caused a major problem (condensation etc...).
I have to say that nowadays, finding a contractor that gets back to you for, let's call them, "minor" issues is a "task" in itself so, we were not only pleased that Arthur got back to us but also because the job was done perfectly and because, for Arthur was not only matter of fixing this problem for us and "leave" he, actually pointed at yet another issue that needed to be addressed (one of our downspouts) of which we would have had no idea if it were not because Arthur showed it to us...
Arthur even took down a big branch of a tree that got caught in the latest wind storm we had in Toronto. The branch was so up high that we couldn't have been able to reach it...Arthur helped us also with this...
So, for anyone out there, Arthur and his team were great and so was Jean who will answer all your questions over the phone!!

Approximate cost of services:
$1,500.00
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Company Response

Hi Teresa;

It was a pleasure working with you. Thank you for your kind words. We do strive to do the best possible for our clients.

The Roof Whisperer Team

E. Starke
E. Starke
6 reviews Stirling, ON
10/10

Friendly, clean, efficient and honest service

After 20 years I needed my shingles replaced. Arthur was recommended to me and he and his crew did a great job. While everyone else was "too busy" from a recent wind storm (2 months previous) Arthur quoted quickly and did the job within a week. When they left, you would never have known they had been there! This is a higher-end company that does really good work but charges a reasonable price. In future, I won't use anyone else.

Approximate cost of services:
$5,000.00
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Company Response

Hello E. Starke;

Thank you for taking the time to write these words.We try to do the best work possible at all times.

The Roof Whisperer Team

Ivar in Toronto
Ivar in Toronto
2 reviews Toronto, ON
10/10

Emergency Roof Repairs

We experienced some leaks earlier in the year and then had some windstorm damage. Both times The Roof Whisperer was onsite as promptly as possible and did a thorough and solid job. The first visit they not only fixed the issue of unsealed roof vent nails but sealed all the nails on all roof vents. The second time we had several areas of our roof where the wind had taken the shingles off down to the wood. Again they were onsite as quickly as possible and did a thorough job of completing the repairs. Fast, courteous and efficient.

Approximate cost of services:
$500.00
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Company Response

Hi Ivar;

Thank you for keeping us in mind when you are having any roof issues. We appreciate it.

The Roof Whisperer Team

R.  Leishman from Toronto
R. Leishman from Toronto
2 reviews Toronto, ON
10/10

Roof repair

Had shingles off from wind storm . Called other companies but no response. Called Arthur at the roof whisperer and he was out in a half day. Completely satisfied and would call him again . Very good to deal with . And very straight forward .highly recommended . Robert l.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Hi Robert;

Thank you for contacting our company and and allowing us to do the work. We appreciate your recommendations.

The Roof Whisperer Team

john sloan from North York
john sloan from North York
4 reviews Toronto, ON
10/10

Emergency roof inspection and repair

Due to recent storms, needed a roofing company to inspect and repair visible shingle damage. Called over a dozen companies and only response from lady in Roof Whisperers office. She is a bonus for the company, understanding and friendly. Arthur and company showed up the next morning and completed the job. Very efficient, excellent price and very satisfied customer. You will not find a better roofing company or personnel.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Hello John;

We appreciate the kind words of recommendation. We try our best to be warm and friendly, give a good price with an excellent job done.

The Roof Whisperer Team

Steve & Lili in Toronto
Steve & Lili in Toronto
1 review Toronto, ON
10/10

Excellent Roofing work!

The Roof Whisperer completely satisfied our wants and needs with the work they did on our home. Olti, Elir, Flori and their crew were professional, hard working and were a true example of work excellence. They provided advice and solutions and maintained a clean and safe work environment. The best money we have spent on home renovations. Thanks for the great work to the whole crew and we would highly recommend Olti, Elir for their roofing work and Flori for the aluminum work.......from 100% satisfied customers, Steve and Lili

Approximate cost of services:
$15,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Steve and Lili,

Thank you for your review and knowing that you are 100% satisfied makes us happy.

The Roof Whisperer Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Roof Whisperer

As a professional Toronto Roofing Contractor we offer our customers our dedication and experience in this competitive field. At The Roof Whisperer we are constantly keeping up with the newest and up to date technological advancements within ever changing construction industry, which allows us to offer our customers a wide ...
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