Roof Gutters Contracting

Formerly TroughWay
Gutters & Eavestroughs
MISSISSAUGA ON L5B4N9
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Victoria
Victoria
4 reviews Burlington, ON
0/10

stay away

Patrick and his subs did the whole house S/f, eavesthrough, leaf guards last spring. Had major issues right after installation in one corner which was fixed.
However 1 year later almost all gable fascia was torn off by wind. Patrick would ignore phone calls and once pick up he promised to come in 3 weeks, so we waited. He did not show up and not returning phone calls.
We also had snow ridge in the attick because they did not finish soffit on the part of gable not visible from the ground. We got lots of snow through the unfinished soffit in the gable/cricket roof connection. This was a major leak thru the wall.
We do not recommend this company as they do not stand behind the results and lack business ethics.

Approximate cost of services:
$4.00
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Company Response

Victoria had contacted us after a fall out with her previous contractor doing the siding and aluminum work on her home. Normally we do not take jobs that were started by other contractors and right away explained the really poor workmanship from the previous contractor. After extended discussion we agreed to finish the project for her (except the siding) and had everything detailed as to what was to be completed. We also explained that we cannot offer our typical warranty since a lot of the project was completed by someone else and they did not want to redo it. The soffit issue mentioned was finished and was not the issue in regards of the leak (it was a roofing problem and the design of the roof landing did not help the issue). Fast forward a year, we had the crazy wind storm that had our phone ringing off the hook. Victoria called us a week or two later and we said we wouldn't be able to service it for a couple of weeks since it wasn't a warranty service and told her to try a different contractor because we were booked up. So I apologize we could not help you out but I don't feel it warranted this review. We always try to accommodate all of our clients.

Thanks,
Patrick