Andrey's Hardwood Flooring & Stairs

Floor Laying & Refinishing
8 townwood dr Richmond Hill ON L4E
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Andrey's Hardwood Flooring & Stairs
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Reviews for Andrey's Hardwood Flooring & Stairs

Average customer rating:
9.7 10 (66 reviews)

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alex.eroff in Burlington, Ontario
alex.eroff in Burlington, Ontario
1 review Burlington, ON
10/10

Only 3 words: reliable, efficient, fairly priced

Last spring I hired Andrei to put new hardwood through the house (apr. 1800 sq ft) and to redo the stairs (carpet to hardwood). The results exceeded my expectations. Andrei worked on schedule, paid attention to details and finished the whole project on time. What else you could expect from a honest professional? I would recommend him without hesitations. See pics from the project.

1 of 1 people found this review helpful.
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Dmitry from Markham
Dmitry from Markham
2 reviews Markham, ON
10/10

New 45 degree hardwood floor

It was our second project with Andrey’s company and he over exceeded our expectations.
We hired Andrey to install new hardwood flooring in one of our bedrooms on the second floor of the house.
During our consultation with Andrey regarding the design of the new floor he was very helpful and came with an idea of 45 degree hardwood floor.
He advised that hardwood floors installed diagonally are more fascinating to look at than the traditional straight line design. Because of that, you can make certain rooms in your house more appealing and interesting as well. Based on the size of the bedroom he also brought our attention that small rooms can actually look bigger when 45 degree hardwood floors are utilized because the eyes will be drawn to the corners of the room. Think of it as an optical illusion that can open up narrow spaces.

We agreed with this idea and in a few days the new floor was perfectly installed.
We are both (me and my wife) very pleased with the work done by Andrey and with the outcome.
Andrey is professional, courteous and went out of his way to be accommodating.
We really appreciate his good service and the excellent work on the installation of the bedroom floor.
Andrey recommended installing the hardwood in a 45 degree pattern and it looks amazing !

Thanks so much Andrey for all your help.

Dmitry and Natalya

1 of 1 people found this review helpful.
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Catherina
Catherina
1 review North York, ON
10/10

Installation hardwood floors

After a long research process, I picked Andrey's company. He was prompt, patient and understanding of all my concerns, also fair with price. Andrey and Vitaliy removed all carpets and installed brand new hardwood floors and baseboards. They cleaned up after themselves every day, paid attention to all work details, which is very important for me. Also they came back after a week to solve minor issue I had.
Very professional team!

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KBryant in Tottenham
KBryant in Tottenham
6 reviews , ON
0/10

Terrible work

I have to believe that these reviews are all fake. We picked Andrey to install, sand, stain and finish natural red oak floors and sand stain and finish our stairs (new build) because these reviews were so great. His price was $3000 less than everyone else's. Our first red flag was that he didn't acclimatize the wood, but we believed he knew what he was doing. They didn't tarp anything off when they started, and they used a PALM sander to sand the floors When my husband asked why they didn't use the big drum sanders, Andrey said they did use it. Little did he know my husband was home the whole time and saw that they didn't use it. When he was mixing the stain, he poured it into a Tim Hortons cup on our tile and sure enough it spilled and stained the grout. When we got home to see the finished product, there was garbage piled up on our porch, the tape was still on the walls, none of the tarps, that WE put up because we didn't want saw dust everywhere, were taken down, there was stain and wood filler on the walls and the trim. Also a bucket of white oak filler was found, when we have RED OAK. The flush wood floor vents he put in were the wrong size. The list goes on. I would never recommend Andrey to anyone based on all that, but the worst part was when we went downstairs a few days later to get food out of the freezer and found that they had unplugged our extension cord to obviously use it, not knowing our freezer was plugged into that extension cord. About $500 worth of rotten meat was left for us. I emailed him twice to see if he would provide any conpensation for that and he never responded back. I would be happy to show anyone the work in person or to tell you the other things he did/didn't do so that you don't waste your money like we did.
...........
In response to the vendors comment below. I told him that we had already thrown all the garbage out and removed the tape ourselves. We shouldn't have to ask for a vendor we are paying to clean up after themselves. We told them not to rush and to come back after Christmas but they said it would be done before. How could you know there was a freezer in the basement? Because it was beside my extension cord you unplugged. It's a brand new house, the freezer and some boxes on the other side is all there is down there. I told him there was at least $500 worth of rotten meat, and I said I believe he should offer some kind of discount from the $6000 we paid for the flooring. There was no initial discount, so I am unsure of where that came from. And I asked how he can fix the now splitting floors, without completely starting over? That is when he stopped responding to messages. If anyone wants to come to my house personally and see his work, feel free. You can email me at km.bryant21 @ gmail.com

2 of 2 people found this review helpful.
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Company Response

I was upset to read this review. I take customer satisfaction very seriously, this is confirmed by hundreds of happy customers and perfect reviews. I'd like clarify some of the points about this job.
We have done the work on Christmas Eve, we put the last layer of varnish at 9pm. I warned that we cant wait when it will completely dry, and if there are any issues we will come after the holidays and will fix everything. A week later I got a message that we are not thrown out the trash and didnt remove the tape. I said that I could come and fix all of this - take off tape, dispose garbage and make some touch ups, customer have refused of it.
We can not be responsible for the meat, we could not know that customer has a freezer in the basement, and due to the fact that the power tools we used this incident occurred. Despite this, I offered compensation for meat, customer have refused it again and asked incredible sum 1000$ for everything. ( although I already gave him good discount for work).
Photo shows stain on baseboard but its always looks like this before installing shoe moldings.
I believe we did a beautiful job with the floors and stairs, there were some issues which can be solved easily if the customer would have been fair and honest.

Alex B. in Richmond Hill
Alex B. in Richmond Hill
1 review Markham, ON
10/10

Townhouse / new hardwood & stairs

Three different contractors (via references) gave the estimates re our project. All estimates were almost the same. Two of three contractors stopped to respond after providing their estimates. Third one was not available at suitable for us time. I found Andrey's advertising and invited him. With Andrey, our whole project was excellent and smooth from the beginning (estimate) and up to the end (cleaning). Andrey, thanks again for your great work!

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L from Toronto
L from Toronto
8 reviews Toronto, ON
10/10

Buffing and varnishing hardwood floors

Andrey did a beautiful job on our floors. He buffed and varnished a portion of our main floor that was scuffed and scratched up. His work blends seamlessly with the hardwood in the rooms he did not do. He was punctual, his price was reasonable and he was a pleasure to work with. He was also patient with our need to reschedule the job multiple times. I will use him for all our future hardwood needs and enthusiastically recommend him to others.

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Irina B. from Richmond Hill
Irina B. from Richmond Hill
1 review Vaughan, ON
10/10

New Oak Stairs with railing and Laminate Floor installation in the basement

I hired Andrey's company second time to make the laminate floor and the stairs with railing. First time I had to stain my new oak stairs to the second floor in August this year. Andrey and Vitaly have done an excellent job. I was satisfied with the great quality and fair price. Before to make my choice, I invited several contractors to estimate my project. Then I checked the reviews on the Internet and finally chose Andrey's company. I never regretted it. Andrew made the right choice for laminate floor that works perfect with existing style of my basement. The stairs with railing looks amazing. I am very happy. Thank you Andrey and Vitaly! I highly recommend this company to anyone.

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gennaditag from Thornhill
gennaditag from Thornhill
1 review Richmond Hill, ON
10/10

Installation hardwood, refinishing floors

We have used Andrey's company for multiple jobs (refinishing living room floors and stairs, installation laminate in basement).The job was done perfect and no mess was left behind. They started on time and finished as they said they will. Very professional team! We'll use his services again and recommend him to anyone.

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More about Andrey's Hardwood Flooring & Stairs

Our company provides installation and repair of hardwood/laminate floors and stairs through Toronto & GTA area for over 10 years.
Visit us www.andreyhardwood.com

CATEGORIES
Floor Laying & Refinishing and Stair Builders
PRODUCTS
Solid Hardwood Flooring/ Engineered Hardwood Flooring/ Laminate Flooring
SERVICES
Andrey's hardwood flooring & stairs provides all kind of wood flooring and stairs services: FLOORING Hardwood flooring installation & repair/ Engineered floor installation & repair/ Laminate floor installation & repair/ Removal and disposal of existing flooring or carpet/ Hardwood flooring sanding and refinishing/ Baseboards and quarter round installation/ Transition moldings installation. STAIRS Wood stairs installation & replacement/ Rebuilding stairs, stairs refinishing & staining/ Staircase picket, post, handrail and stringer installation
WEBSITE
http://www.andreyhardwood.com/
YEAR ESTABLISHED
2004
LIABILITY INSURANCE
Yes
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