CityBoxes - Rental Moving Boxes

Moving & Storage
GREATER TORONTO AREA ON
Write a Review
Write a Review
HomeStars
Moving & Storage
CityBoxes - Rental Moving Boxes
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for CityBoxes - Rental Moving Boxes

Average customer rating:
10 10 (532 reviews)

Sort by

Katya N. from Mississauga
Katya N. from Mississauga
3 reviews Mississauga, ON
10/10

Returning Customer - Five Times!

Have been using CityBoxes bins for almost a decade to move around Toronto and eventually out into the burbs. These bins are super sturdy, durable, come spotless (especially important nowadays with COVID); the size is large enough to fit most items and compact enough for movers to move with ease. The price is exceptionally affordable, while the rental terms are flexible. Best part about CityBoxes is Andrew, one of the hardest working men out there, who will accommodate your request, regardless of late notice, uncertain duration, price point, over zealous concierge who wouldn't let him park in the building... He delivers the bins, explains how to use them, picks them up and always with a smile. We have found a place to settle down for a while, but I sincerely hope that when the time does come for us to move again, CityBoxes will be there to help!

Was this review helpful?
David in Toronto
David in Toronto
0 reviews Toronto, ON
10/10

Accommodating, Efficient and Gregarious!

This is our second move using City Boxes and it is a game changer being able to roll a stack of boxes vs. lifting them one-at-a-time. What you invest in this service saves your body from potential injury or exhaustion.

Would happily recommend again and again!

Was this review helpful?
Company Response

We had to look up 'gregarious' but pleased to learn it was good!! So many repeat and referred clients mean you can rent from CityBoxes with confidence!
Our commercial strength rental moving boxes ARE your most efficient and cost-effective method of packing/moving/unpacking.

*** NOW OFFERING STORAGE SOLUTIONS!!!!! ***

With no obligation, please submit 'order' tab at www.CityBoxes.ca

Renee from Toronto
Renee from Toronto
2 reviews Toronto, ON
10/10

Great boxes, great service!

We've used City Boxes for 2 moves now - both times they were excellent to work with.
The boxes are big and easy to use. They stack well and "seal" shut on their own - making it easy to reopen them, if necessary! We really loved that they helped us reduce waste, too - using cardboard boxes for a move always felt wasteful.
The service can't be beat - dropped off and picked up right from our door, with great communication from beginning to end.
Thank you!

Was this review helpful?
Company Response

CityBoxes costs significantly less than our franchised competitors...we don't have to build franchise fees/royalty payments/marketing fees into our rental rates!

Free delivery and free pick up!!!
Rent with confidence...please see hundreds of actual customer reviews at homestars and google.

For a no obligation quote, please submit 'order' tab at www.CityBoxes.ca

**** NOW OFFERING STORAGE SOLUTIONS ****

Clarissa in Toronto
Clarissa in Toronto
0 reviews Toronto, ON
10/10

AMAZING Service!!! HIGHLY recommend!

CityBoxes is an INCREDIBLE service! They made my move SUPER easy and incredibly stress-free. Andrew at CityBoxes made the process of ordering the boxes a complete breeze. It was easy to set up a date and time that best suited my schedule for pickup and drop off. If I move again, I will 100% use CityBoxes services again - I can't thank Andrew enough for his help! Go with CityBoxes if you're moving - you won't regret it!!!

Was this review helpful?
Company Response

Renting hard plastic moving boxes with attached flip lids...more convenient and cost effective than sourcing cardboard boxes. Stackability makes it easy to pack/move/unpack...movers are quicker = less hours = lower moving cost.
CityBoxes is your best source, read hundreds of actual customer reviews at hoemstars and google.
For a no obligation order proposal, please submit 'order' tab at www.CityBoxes.ca

Peter in Toronto
Peter in Toronto
0 reviews Toronto, ON
10/10

Local Move

Easy, Economical and Simple. CityBoxes delivered all the bins and moving aids required then picked up after our unpacking at the other end.
Moving can be stressful enough but CityBoxes took a lot of stress out of our move with great service and everything we needed. Highly recommended.
Peter & Francine

Was this review helpful?
Company Response

Why CityBoxes instead of 'the others'?
1) Customer Service confidence >>> please peruse literally hundreds of actual customer reviews at Google and HomeStars.
2) Only pay for what you use but don't run short >>> we are the ONLY company that gives a FULL refund for any unused boxes with no hassles
3) Best pricing in the GTA >>> we won't be beat by anyone, and because we are not a franchise operation we don't have to build franchise fees/royalty payments into our fees!!

CITYBOXES.CA >>> for a truly no obligation quote, please submit 'order' tab at www.CityBoxes.ca

Zahra in Bowmanville
Zahra in Bowmanville
1 review Toronto, ON
10/10

Incredible! CityBoxes made our move easy!

Boxes were delivered on time (early actually!) and picked up as soon as we were ready. Our movers also appreciated us having CityBoxes as it was much easier to load and arrange the truck. The boxes were easy to pack, easy to move. No cardboard boxes to breakdown at the end either. Andrew's service was impeccable!

Was this review helpful?
Company Response

Hard plastic rental moving boxes:
1) more convenient than cardboard
2) stackable same sized bins = faster loading/unloading = lower moving costs

CityBoxes is the ONLY company that gives a FULL refund for unused boxes...why pay for what you don't use??

CityBoxes has lowest prices and best service in the GTA...just read the reviews here at homestars and on Google

CityBoxes is NOT a franchise, it is owner operated...why pay for royalty fees and franchise fees??

For a no obligation order proposal, please submit 'order' tab at www.CityBoxes.ca

Barbara in Toronto
Barbara in Toronto
6 reviews Toronto, ON
10/10

Moving boxes rental

I was having new flooring installed on two floors and had to move all books and other items from the furniture. Andrew advised me how many boxes (plastic bins) I would need (30 boxes plus 2 dollies) and delivered them to my house. I packed everything up and was able to move the boxes around using the dollies. I had rented them for a month but the flooring was completed earlier than expected and Andrew gave me a refund for the unused week. He also gives refunds for any unused boxes. but I used them all. He also came and picked them up promptly. He was very courteous and helpful and I would highly recommend his company to anyone needing good quality, clean plastic bins for moving or renovation work.

Was this review helpful?
Company Response

1) exceptional trouble free customer service [home renos are stressful enough!]

2) lower pricing than our competition for the same bins [we are not a franchise, no franchise fees or royalty payments to cover!]

3) only company that offers a full refund for any unused boxes...why pay for what you don't use?

4) client confidence...please see hundreds of actual customer reviews at google and homestars

For a no obligation order proposal, please submit 'order' tab at www.CityBoxes.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

2nd time clients!

We're 2nd time customers and love City Boxes' service: timely, no hassle, so accommodating to our requests and great communication. Moving can be stressful and using City Boxes helps to cut some of the stress of the whole process.

Was this review helpful?
Company Response

Service + Product + Lowest Pricing + Trust = positive customer experience using CityBoxes rental moving boxes.

Please submit 'order tab' at www.CityBoxes.ca for a no obligation full order proposal.

Public Service Announcement: the moving and self-storage industries in Toronto/GTA are the Wild West. Without careful research or dependable referrals, you are unfortunately more than likely dealing with incompetents or scam artists. Whether you use CityBoxes or not, please contact us for list of reputable professional movers and/or self-storage operators.

Jack Neary
Jack Neary
0 reviews Toronto, ON
10/10

The End of Chaos

Andrew's CityBoxes provides an invaluable service to anyone on the move. His simple, well-organized system brings welcome order to an otherwise stressful, chaotic event. I have used CityBoxes for two moves and now and highly recommend it unreservedly.

Was this review helpful?
Company Response

Why CityBoxes instead of 'the others'?

1) Customer Service confidence >>> please peruse literally hundreds of actual customer reviews at Google and HomeStars.

2) Best pricing in the GTA >>> we won't be beat by anyone, and because we are not a franchise operation we don't have to build franchise fees or royalty payments into our costs!!

3) Only pay for what you use BUT don't run short >>> the ONLY company that gives a FULL refund for any unused boxes with no hassles

For a truly no obligation quote, please submit 'order' tab at www.CityBoxes.ca

Jordana C.  in Mississauga
Jordana C. in Mississauga
2 reviews Toronto, ON
10/10

Fantastic Experience with CityBoxes

We used CityBoxes for the first time during our most recent move. All I can say is, what was I doing before? The boxes are strong, sturdy, hold a lot and stack nicely into the skate making it extremely easy to move large amounts with ease. Furthermore, they are a much more environmentally friendly alternative to cardboard boxes which was a contributing factor in our decision.

I would strongly recommend CityBoxes to anyone that has a move (big or small) as it will make your life much easier. Just make sure you get a skate as that is the game changer. Will definitely use again in a future move although I hope to stay in our new home for a long time — sorry Andrew.

Was this review helpful?
Company Response

Indeed, everyone should use our hard plastic rental moving boxes for maximum convenience and minimum moving costs.
Why choose CityBoxes for rental plastic moving boxes?
1) Proven Customer Service >>> please see literally hundreds of actual customer reviews at Google and HomeStars.
2) Best pricing in the GTA >>> much cheaper than our franchised competition because we don't have to build franchise fees into our rental rates!!
3) Only pay for what you use BUT don't run short >>> the ONLY company that gives a FULL refund for any unused boxes with no hassles

For a no obligation quote, please submit 'order' tab at www.CityBoxes.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about CityBoxes - Rental Moving Boxes

CityBoxes www. CityBoxes. ca rents reusable hard plastic moving boxes for residential/ commercial moves and storage/ renovations/ home staging/ open houses etc. FREE delivery and FREE pick up in Toronto and across the GTA. More affordable and more convenient than using cardboard. Please get a truly no obligation quote by ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Moving & Storage pros in Toronto?