This is the second time I use Davesducts for duct cleaning. Seven years before they did a thorough cleaning when I moved in this house. So I only need to call for a maintenance every 5-7 years. The technicians know what and how to do their jobs. Im happy with the results and most likely will use their services again when needed.
Called, provided what they thought would be the best option and saved me money in doing so. They are great.
Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you! Sincerely, DAVESDUCTS (www.davesducts.com)
Dave's Ducts did a really good job. This is the second time I've used their services as I was very satisfied the first time they cleaned our air ducts. The guys were very professional, showed me a before and after photos. I also like that they use portable vacuum.
Thanks for the positive feedback and are glad to have been of service again. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you! Sincerely, DAVESDUCTS (www.davesducts.com)
So pleased to have found a duct company that does an outstanding job, they are professional and competent and their work made a big difference in the house. Highly recommend them.
Thanks for the positive feedback! We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you! Sincerely, DAVESDUCTS (www.davesducts.com)
Every aspect of dealing with Dave's Ducts was great -- they obviously care about doing a great job. In email communication, Stanley was very polite, responsive, and clear. Andrew and his partner (technicians) showed up on time and did a very thorough job working hard for 3.5 hours. They also noticed that our dryer vent was getting clogged and took care of that for us as well -- I'm really glad we had this extra service, I couldn't believe how much dust/lint came out of that vent! I would absolutely use them again and would highly recommend them. Keep up the excellent work Dave's Ducts!
Thanks for the positive feedback.We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you! Sincerely, DAVESDUCTS (www.davesducts.com)
In 2020 we had Daves Ducts come clean our ducts because we thought it might help with some musty smell we were having. We weren't sure it was necessary, but when we first spoke on the phone, they mentioned they would not proceed unless there was actually something to clean. Turns out the ducts had been clean only a few years prior and they were totally fine. They should have taken one look and told us this was not necessary.
We were promised before and after photos of every register. These were not provided, and I had to follow up several times. Ultimately we were given 10 unlabelled 'after' photos. I asked why only 10 - no answer.
The team was a little disruptive in the house and not particularly sensitive to us - very transactional.
After all was said and done, it was pretty clear that this was just a blow-and-go cash-in, but we were really looking for someone to help us figure out if this was an opportunity to fix a weird smell.
Hi Daniel, very difficult to determine who you are so we could personally reach out to help discuss your concerns. We value our reputation very much and am sorry your issues weren't resolved. We've reached out to Homestars to try to identify who you are so we can help further. Musty smells in homes may or may not be resolved with a duct cleaning service. For example, the odour could be emanating from a shared joist space with ductwork; or there could be an odour in an adjacent joist space or stud wall where ductwork travels; or the evaporator coils are dirty and require a wet cleaning service - hard to help you since we don't know who you are. As for determining cleanliness of your system, we would always give our customers the option of continuing with the service or not; sounds like you wanted to have the system cleaned perhaps thinking the musty smell would disappear. When we perform our service we take before and after photos, so if we do that and aren't able to show a difference then it wouldn't make sense for us to continue with a cleaning unless you requested that we proceed. NOTE - when before and after photos are taken, they don't include pictures of every register. Heavy debris is typically precleaned with a vacuum as we wouldn't want to send it through your supply runs as it likely wouldn't make its way down to the trunks where they are connected to; there would be too many elbows that our pneumatic tools would not be able to overcome. Therefore, the pictures we do take is primarily return vents that are extraordinarily dirty (as that's the side of the system that's constantly under negative pressure), to verify they've been cleaned properly. And pictures of your main trunk lines were we force any debris to so we can extract. Taking pictures at the register level isn't what we do. All our technicians went to school for this service and have obtained their own NADCA certifications. As a company we also have licensed HVAC technicians that design and install ductwork. Which means we are very competent with this line of work. That's why we offer a LIFETIME service guarantee on this service. Any issues with our work, we return at no cost to investigate and rectify. I started this company more than 11 years ago because I got scammed by a duct cleaner. Trust that we would never do that to others. KARMA is important to us. If you want to reach out so we can have a discussion to help rectify your concerns, please do. Sincerely, Dave (www.davesducts.com)
DAVESDUCTS (formerly DAVE'S DUCT CLEANING)are CERTIFIED members of the NATIONAL AIR DUCT CLEANER'S ASSOCIATION (NADCA), HRAI, TSSA and Ambassadors of the QUALIFIED AIR DUCT CLEANING AFFILIATION (QUADCA) We are also an ACCREDITED BUSINESS listed with the BETTER BUSINESS BUREAU (BBB), AN OFFICIAL BAEUMLER APPROVED CONTRACTOR an OFFICIAL AIR MILES Reward Miles Sponsor and are the OFFICIAL DUCT CLEANING PARTNERS of HABITAT FOR HUMANITY Durham and Greater Toronto Area.
SERVICES INCLUDE: Furnace and AC Repair, Service and Installation, Tankless Water Heater Installation, HVAC installation and Design, Indoor Air Quality, AEROSEAL Duct Sealing and NADCA Certified Duct Cleaning
STANDARDIZED PRICING: $379 + tax up to 16 vents, each additional vent is $5
Give us a call at 416-668-4607 or email firstname.lastname@example.org, we PROMISE we won't let you down!
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