Am Group Of Companies

Windows & Doors Installation & Service
207 Exeter Road London ON N6L 1A4
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

86%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winnerBest of 2020winner

Reviews for Am Group Of Companies

Average customer rating:
8.9 10 (333 reviews)

Sort by

Meghan
Meghan
0 reviews Lucan, ON
10/10

Great job done

Kory was an excellent salesman, very thorough in his explanations. He was very prompt to answer any questions we had throughout the process. Mike and Jeremy completed the installation and did an excellent job. They were easy to talk to and efficient.

Was this review helpful?
Company Response

Thank you for your feedback

Catherine Noonan from Toronto
Catherine Noonan from Toronto
4 reviews Gravenhurst, ON
10/10

Roof Replacement

AM Roofing in Muskoka replaced my roof two weeks ago and they were excellent to deal with throughout the process. They came in person to assess the roof and provided video clips of areas of concern as well as a clear and comprehensive quote. The roof had been leaking and was in bad shape. AM Roofing promptly put a tarpaulin on the roof to prevent further damage until the work could be scheduled. When the crew arrived a few weeks later they did an excellent job on the roof, were polite and friendly and did a good job cleaning up the site afterward. A week later, during a windstorm, a section of aluminum fascia fell off. I contacted AM Roofing’s Operations Manager and he promptly came to the house and put the aluminum fascia back up. I was very pleased with the quality of the job and the service provided and would highly recommend AM Roofing

Was this review helpful?
Company Response

Thank you for your feedback

Proudfatherof3
Proudfatherof3
0 reviews London, ON
10/10

Windows

Needed new windows but wasn’t sure what company to trust , had a rep out who walked me through the products and company . Made it very affordable for my family and the workmanship was very well done! There was a minor mix up with 1 window but was corrected the very next day . The crew cleaned up very well and were friendly. Would highly recommend using this company

Was this review helpful?
Company Response

Thank you very much for your feedback

debbie in Scarborough
debbie in Scarborough
1 review London, ON
0/10

You need to finish the job !

There were NO vents put in the front half of my attic. My attic has two separate sections. My house was hot all summer. Work done in the spring it is now fall and they won't even call me or answer my messages !!!!

Was this review helpful?
Company Response

Hello, please understand there is most definitely some confusion here. The project is complete and has been for quite some time. The additional vents were requested after the completion of the project which our rep quoted.

Rob in Lindsay
Rob in Lindsay
0 reviews Huntsville, ON
0/10

Roofing

Roof is partially completed and leaking badly. They will need to replace insulation and vapour barrier and likely some pot lights and drywall. Underlayment is not properly installed leaving gaps and shortages. Shingles are not laying flat, but cupped up in the middle. Company was contacted with very little response 20 hours ago. They should have sent someone to tarp us over to prevent further leakage until it could be fixed.

Was this review helpful?
Company Response

Good morning Rob,
We are very sorry to hear you are not satisfied with your roof. We've done internal investigations and unfortunately there must be a mistake because we haven't done work in Lindsay. It's outside of our service area.
If it's not your job or other location, please contact us with some information about it, and if it is our project, we would love the opportunity to make it right.

Jason in Tiverton
Jason in Tiverton
0 reviews Tiverton, ON
10/10

Roof replacement

Our old roof was getting very bad and Zach came out and walked us through everything that was going to be done through the project he was at the house for 3 hours to make sure we knew everything that was going to be looked after from the energy audit to the added insulation to the roof replacement and then when the day came for the roof they got it done in very time will definetly recommend

Was this review helpful?
Company Response

Thank you for your feedback

Gy in Cambridge
Gy in Cambridge
1 review Cambridge, ON
0/10

Eave Trough Replacement

The eaves trough portion of the work was not too badly done however some of the routing caused flooding in my walkout based due to shortcuts taken during the installation ... the debris shielding (main reason for this project) was not assembled properly and in accordance with the OEM requirements. I provided feedback to the salesman and the site installers however both were ignored and improper installation continued despite my request to stop and explain how the work was going to be corrected. Extremely disappointed with the quality of this installation ... My attempts to contact the salesman has resulted in radio silence ...

Was this review helpful?
Company Response

Hi Gy. With more than six decades of experience, we have earned a reputation for quality and craftsmanship, so we’re very disappointed to hear this. We would love the opportunity to get this sorted out, but without your full name, we have no way to contact you. Could you please send us a private message, or give us a call so we can make this right for you?

Private User
Private User
Private User reviews Lucan, ON
0/10

Siding and Door

Absolutely awful service. Contract dated March 28 2021. Incomplete and what was partially finished is poorly done. Every excuse has been used. Worker is sick, had an appt, supplies didn't arrive, weather. Still waiting for an update on when the job might be done. Save your time, money and aggravation and look for a professional company.

Was this review helpful?
Company Response

Hi there, we are so sorry to hear about your frustrations! Our Chief Operating Officer would like to speak with you. Could you please give him a call at 519-803-7879.

Private User
Private User
Private User reviews Gravenhurst, ON
0/10

Roof Estimate

Received a roofing estimate July of 2021. I thought it was an offer to purchase my place. So the roof is 588 square feet to start, three roof vents and one plumbing stack boot needed. The roof is a gable design, very simple. Age of the structure is 10 years old and no leaks and one layer of shingles.The estimate came in at $10,000 plus HST. Industry standard seems to be $5 to $6 a square foot for a shingled roof. This is around $17 a square foot. Shop around and get some estimates is the point here.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We understand that homeowners have many things to consider when embarking on a large project, such as a roof replacement, and we encourage potential customers to do their due diligence. We know that typically customers are looking for a fair price, but sometimes opting for the lowest bidder can often end in disaster. Some additional important items to consider include:

· All of our crew members are full-time, trained and certified employees.
· We are fully insured and have WSIB coverage.
· We have an A+ Better Business Bureau rating.
· We offer some of the best warranties in the business.
· We are the only Canadian roofing company to be recognized as an Owens Corning Platinum Preferred Contractor.
· We have been in business for more than 65 years and have strong industry partnerships, which helps to create the best long-term value for our customers.

Corinne in Mount Forest
Corinne in Mount Forest
1 review , ON
0/10

Bay windows and patio door

Although I do not agree with most of the commitments outlined on their website, I object particularly to the “Exceptional Customer Service” statement. Let me explain.
Late December 2020, my husband and I contracted the company (Collingwood office) to customize two bay windows and a patio door. Although the price tag was notably higher than some of your competitors, we felt it was justified by the quality of the products and the commitment we received from your salesman. Assuming everything went as planned, the windows were to be installed by the end of February, with the door following a couple of weeks later.
Shortly after the crew arrived on the scheduled date, we were made aware that they did not have the door. Nevertheless, we were happy to at least proceed with the windows (and did so, even though, they did not match the order - we were offered $1000 discount to have the windows installed anyway).
Back to the door now. After confirming with the office that the door was indeed not at the shop, we waited two more weeks for a reschedule, at which time, the crew confirmed that not only the height and length dimensions had been switched, but the door opened from the wrong side and the inside custom colour was applied to the outside. If praised on the number of mistakes one can make, this company would receive high praise!
Ok, as of mid-May, we had windows but no door. After a few calls, we received an email confirming that the new door was rush-ordered and should be in your shop by end of June.
We are now mid-July, and not only have we not received a door, the company is unable to provide an ETA!!!
Again, this company claims “Exceptional Customer Service” and “paramount” belief in communication.....but forget to mention the "black hole" ....

Was this review helpful?
Company Response

We’re very sorry to hear that your experience has not matched your expectations, Corrine. Your feedback regarding coordination and communication is appreciated, as it helps us to improve.

We do acknowledge that, as with many construction projects, there have been a few hiccups along the way, however our managers and teams have worked efficiently and professionally to try to make it right for you. As you may know, the Covid-19 pandemic has created challenges for many industries and businesses. In particular, the construction industry has been hit with significant delays in production of some materials. As mentioned during your multiple conversations with our office, your replacement door has been ordered and we are working with the manufacturer to get a firm delivery date and as soon as we get that date, we will follow up with you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Am Group Of Companies

AM Group of Companies has been in operation since 1956 and is a 3rd generation family business.

We stand behind our work with one of the best warranties in the business, 10 years. This is only possible as a result of three things: the use of premium products, good workmanship and careful inspection of completed work.

AM Group of Companies hires only skilled workers who are regularly educated on installation methods and new materials. Our corporate education programs apply to all facets of the business.

Proudly situated in Guelph, London, Owen Sound, Gravenhurst and Collingwood, our size and office geography allow us to deliver corporate-grade professionalism while maintaining top rate local customer service.

AM Group of Companies Services:
Commercial Roofing
Residential Roofing
Fiberglass Shingles, Metal Roof, Flat Roof, Cedar Shakes & Shingles, Composite Roofing, Inspire, Owens Corning, Enviroshake.
Eavestrough, Soffit, Fascia and other Aluminum work
Attic Insulation, Blown In Insulation
Skylights, Velux
Ventilation
Roof repair & replacement
Siding
Windows & Doors
Vinyl Windows
Entry Doors
Patio Doors

Contact us today for a Free, no obligation estimate.
1-877-281-6900

CATEGORIES
Windows & Doors Installation & Service, Skylight Installation & Repair, Insulation, Roofing, and Gutters & Eavestroughs
PRODUCTS
Fiberglass Shingles, Cedar Shakes and Shingles, Synthetic Slate, Skylights, Soffit, Fascia, Eavestrough, Metal Roofs, Blown In Insulation, Vinyl Windows, Aluminum Clad Windows, Entry Door Systems, Patio Doors, French Doors
SERVICES
Roof replacement, Roof repair Eavestrough, Soffit, Fascia, Attic Insulation, Window replacement, Door replacement
BRANDS
Owen's Corning, CRC, IKO, Timberline, Velux, Inspire, Enviroshake, Vinylbilt
SPECIALITIES
Owen's Corning Platinum Preferred Contractor
WEBSITE
http://www.amgoc.ca
YEAR ESTABLISHED
1956
NUMBER OF EMPLOYEES
200
PAYMENT METHOD
Visa, Mastercard, Cheque, and Financing Available (o.a.c)
MEMBERSHIPS
Ontario Builders Association, London, Collingwood, Guelph, Owen Sound, Muskoka Builders Associations
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10-25 Year Workmanship Warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.