We hired ICY to underpin our basement in April 2018 and this was easily my best renovation experience to date. Igor was very organized, fair, and easy to communicate with. He always promptly responded to my calls and was patient and clear in explaining the process and answering my questions. I always trusted his advice and felt that he was advising me with my best interest in mind. Igor also did a great job of managing and coordinating the project with minimal disruption and effort for us.
We were also very happy with the quality of the work. Igor's approach to underpinning was very thoughtful and safe and his crew did an excellent job with the work. To this point, the city inspector commented on the quality of the work a couple of times and we never had any problems with any of the inspections (a process that Igor managed super efficiently). The job was also completed according to the original timeline.
In addition to the high quality of the work and the overall experience, ICY was also very well priced. I requested about 6 different quotes and ICY actually came in towards the more affordable end of the spectrum.
I would 100% recommend ICY for anyone thinking of underpinning their basement and have already recommended them to friends and family.
- Company Response
Thank you for using our company and your positive review. Best, ICYReno-waterproofing team in Toronto