This was a project with tight timelines and Ideal Stairs delivered. We changed carpet to hardwood floors, refreshed the stair treads with a sand/stain, changed the railing height and replaced the posts. Mesh and Rajan were a pleasure to deal with; Mesh handled the initial conversation when I was looking for a quote and they showed a lot of flexibility (including working with photos to give a rough estimate). Rajan followed up every day his trades were working for us, once in the morning and once at the end of the day.
The first day I had minor feedback about the flooring people, Rajan graciously accepted the comments and took care of the problem. Ideal Stairs was also accommodating to changes in an already compressed timeline as I had to coordinate with other work happening in the house.
I am very happy with the work and will readily recommended Ideal Stairs
- Company Response
Hi Srini, thank you for your review and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very happy to hear you are satisfied with our team and our management of a tight timeline. As we realize having multiple renovation projects start around the same time can be overwhelming, we always try to accommodate our customers wherever possible for a seamless experience. On behalf of Mesh and Rajan, we would like to thank you choosing us to be a part of your stair and flooring project. Please kindly mention our name to any other friends and family who need work completed for their stairs and or floors.