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Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
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Reviews for Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

Average customer rating:
9.9 10 (252 reviews)

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S&S in the Niagara Region in Saint Catharines
S&S in the Niagara Region in Saint Catharines
1 review Saint Catharines, ON
10/10

Stair Renovation & Flooring Installation

We recently had Mesh, Rajan and their install team renovate our carpeted staircase along with installing hardwood on our second floor landing. We had planned to do this renovation in July and after a few calls out to other stair companies in the area, all not able to take on the job until 2018, Mesh and Rajan accepted the job, even though we weren’t in the GTA.
The entire experience from beginning to end was a very positive one and we knew right from the start, we had made the right decision to go with Ideal Stairs. From our initial contact with Mesh and Rajan, and all through the renovation, both were always so very professional and a pleasure to deal with. They called regularly throughout the renovation to check in to see if we were happy with how things were progressing, and to ask if there were any issues or concerns. We always knew ahead of time when the crew was arriving and what they would be doing. We really appreciated the customer care we were given. The install crew were very respectful while working in our home and always left their work area clean and tidy at the end of each day. They are very skilled and hardworking individuals who care about the quality of their work and it shows. Renovations can be stressful, however this one was not. We are so pleased with the final result and would not hesitate at all to recommend Ideal Stairs to our family and friends.

Approximate cost of services:
$9,500.00
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Company Response

Thank you for your review S&S. We appreciate your feedback as it helps to evaluate our service, allowing us to continuously improve and offer the best customer experience and workmanship. We are very glad to hear that you made the right decision for choosing our company to complete your stair and flooring project. That your experience with our company from start to finish was positive. As a way of offering great service, we always keep our customers in mind, and update them with the progression of each project. We also realize that renovations can be very stressful. To eliminate this, we work efficiently and keep the job site tidy at the end of each day. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to Thank You for giving us the opportunity to renovate your carpet stairs, converting it to solid wood and install hardwood flooring. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

D &.
D &.
3 reviews Toronto, ON
10/10

Stairs

Ideal Stairs were a pleasure to work with. We were very happy with the entire experience and final product. Mesh and team were very professional. He communicated with us through the entire experience, the team kept the work site tidy and they ensured we were still able to "live" through the renovation. We would definitely recommend them.

Approximate cost of services:
$8,000.00
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Company Response

Thank you D&S Kostashuk for your wonderful review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very happy to hear that you are satisfied with your new stairs, and that you had a great experience with our company. As we understand the importance of offering the best service, we always try to keep our clients updated with the progression of their project. At the end of every work day, we maintain the cleanliness of the job site to ensure that our clients can live comfortably during the renovation period. On behalf of Mesh and the Ideal Stairs team, we would like to Thank You again for your business, and giving us the opportunity to complete your stair renovation project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

K in Keswick
K in Keswick
1 review Georgina, ON
9/10

Stairs and Hardwood Flooring Reno

We chose ideal stairs over other companies that we interviewed to update our old carpeted stairs and upper loft/hallway area with hardwood and wrought iron staircase. We felt comfortable with Mesh and Rajan as they explained the process to us in detail including a colour for the railing called Burnt Penny which we never thought of. We felt confident with our decision and the advice given. We are so pleased with how hard the team worked on our behalf including the clean up each and every day. The finished result is absolutely stunning!! I find myself just staring at the stairs and railing as it's a work of art. It’s very precise and gorgeous. I highly recommend Ideal Stairs to anyone who wants to update their staircase and installation of hardwood flooring.

Kathy

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
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Company Response

Thank you Kathy for writing us a review. Your feedback is very important to us while we continue to offer our clients the best in service, and workmanship. We are very glad that your experience with our company was a great one, and that we were able to offer you valuable advice. We also understand the importance of keeping the customer's home clean by maintaining a tidy work space at the end of each day. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to Thank You for your business. We hope you enjoy your beautiful new solid wood stairs, railing and hardwood flooring. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

AA in Mississauga
AA in Mississauga
1 review Toronto, ON
10/10

Stairs and Hardwood flooring upgrade

We had a great overall experience with Ideal Stairs from beginning to end. It was a major project to upgrade the stairs and hardwood for our entire townhouse which includes 3 flights of stairs and approx 1200 sq.ft of flooring. We arranged an in-house consultation and received a detailed estimate right away. For a reno this big, we wanted to ensure we went with a company that was reliable, reputable and reasonably priced. Originally the job was scheduled to begin at the end of the month, but they managed to accommodate us 3 weeks earlier which was great considering that other companies are easily booked into the summer or can’t start for several weeks. We were advised that the job would take 2.5-3 weeks to complete, and they definitely delivered on time. You could see the substantial progress they made after every day. Once the team started they worked quickly and very efficiently and always made sure to clean up after they were finished. Any working materials or tools were always stored away safely. This was extremely important because we stayed in the house despite construction on 3 levels, so this made everyday living for a couple weeks still manageable for us. Throughout the project, we made some custom requests and even changed our mind about the style of posts/pickets we wanted. We also had to redo some of the staining at the beginning to ensure the colour match to the hardwood flooring was just right. The team accommodated our requests without hesitation and seamlessly made the changes we asked for. Rajan, who manages the work crew, followed up with us everyday for scheduling and status updates so we were always aware of who was coming and what the objectives of the day were. He also checked in at the end of the day to ensure we were satisfied and pleased with what was done that day. The outcome of the stairs and flooring are beautiful and modern. After the job was done they even sent over a team of cleaners to thoroughly clean the entire house - we are so appreciative of this extended and considerate service. The management team and work crew are professional, courteous, and responsive and we definitely recommend their services to anyone who wants their job done timely and properly. We're grateful for their efforts and commitment to this project.

Approximate cost of services:
$24,000.00
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Company Response

Thank you AA for your wonderful review. Your feedback is very important to us as we continue to offer our clients the best in service, and workmanship. In receiving your review, we are extremely happy to hear that your overall experience with our company was above and beyond satisfactory. That you are extremely happy with the results of your newly renovated stairs and flooring. We understand the importance of keeping our clients updated on the progression of their renovation project, to ensure cleanliness of the surrounding work area, and to offer the best choices and suggestions based off every customer's needs. On behalf of Rajan and the Ideal Stairs team, we would like to Thank You for your business and the opportunity to refinish your stairs and flooring. We hope that you enjoy these new renovations for many years to come. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Leslie and Dave in Toronto
Leslie and Dave in Toronto
2 reviews Toronto, ON
10/10

Stair Renovation

We are extremely pleased with our new updated staircase. The treads were sanded and stained, the stringers painted white, and new risers, wrought iron spindles and oak handrail/ posts were added. Dealing with Ideal Stairs was a positive experience from beginning to end. We would absolutely use this company again and would recommend them to others. Everyone we dealt with was very professional, courteous and friendly. The work crew was well organized, reliable, hard working and always cleaned up before leaving.
The quality of the work was great...they matched the stair colour to the existing hardwood on the main floor, took extra effort to rid the stairs of creaks and took care not to damage the wallpaper. There was one complication with the handrail and Ideal Stairs exhibited excellent communication and customer service throughout the corrective process.
Thanks again to the whole team. You exceeded our expectations and were an absolute pleasure to deal with.

Approximate cost of services:
$9,500.00
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Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Leslie and Dave for taking your time to write us a review. Your feedback is very important to us while we continue to offer our clients the best in service, and workmanship. We are extremely happy to hear that your experience with our company was a great one, and that we were able to offer you professional, courteous and friendly service. We understand the importance of maintaining the cleanliness of each customer's home, and will keep the work space tidy after the end of each day. On behalf of the Ideal Stairs team, we would like to Thank You for your business and the opportunity to refinish your stairs, turning it into a lovely centre piece for many years to follow. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Private User
Private User
Private User reviews , ON
10/10

Staircase Remodel

Mesh and his team did an amazing job remodeling our staircase. Very quick an easy quote, they finished earlier than they initially quoted and matched the stain of the upstairs flooring perfectly. Definitely exceeded my expectations. The cost included laying the upstairs hallway floors as well as one of the bedrooms.

Approximate cost of services:
$7,000.00
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Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Thank you for your review. Your feedback is very important to us while we continue to offer our clients the best in service, and workmanship. We are very happy to hear that we exceeded your expectations, and that your experience with our company was a wonderful one. On behalf of Mesh and the Ideal Stairs team, we would like to Thank You for your business and allowing us to renovate your stairs, hallway and bedrooms. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

hguraya
hguraya
2 reviews Toronto, ON
10/10

Stairs

We are more than satisfied with the work done to update our old carpeted stairs to a contemporary wood staircase. The workers on the project did their jobs expertly and were very detail oriented to produce impeccable results. They were punctual and cleaned up after they finished work each day. Mesh and Rajan as project managers were very professional and accommodating when we required them to do some additional work. Excellent results on budget and on time. All our friends and visitors are impressed by the impact this upgrade makes to our entrance and hallway.

Approximate cost of services:
$6,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you hguraya for writing us a review. Your feedback is very important to us while we continue to offer our clients the best in service, and workmanship. We are very happy that your overall experience with our company was a great one. As a company with many years of experience, we truly believe in offering all our clients the best professional service and options. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to Thank You for your business and the opportunity to transform your carpet stairs into a centre piece. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Macylady
Macylady
5 reviews Markham, ON
10/10

Stairs Renovation

As part of a major house renovation, Ideal Stairs completed a stairs upgrade for us that included replacing our wooden spindles with wrought iron, staining the wooden handrail and nosing, removing carpeting, finishing the hardwood underneath and painting the risers and trim. The result is gorgeous and has completely changed the look of our house. They did the main staircase going to the upper floor and going down to the basement. They matched the stain on the stairs and handrail/nosing perfectly to our hardwood floors. The new spindles and handrail are very firmly and solidly in place and the completed job is high quality and exactly what we were hoping for. As the stairs are a center point in our house, it was important that the job was very professional and high quality. We couldn’t be happier with the outcome and we are very happy that we did it. Mesh and Rajan were a pleasure to deal with and guided us through what our options were and were very helpful when making choices. Thank you, Ideal Stairs, for such a beautiful upgrade to our house!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Laurie for writing us a review. Your feedback is very important to us while we continue to offer our clients the best in service, and workmanship. We are very glad to hear that you are extremely satisfied with your newly refinished stairs, and that your experience with our company was very pleasant. We believe in offering the best choices and and options for our customers, and also using the highest quality materials. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to Thank You for your business and the opportunity to refinish your stairs, turning them into beautiful centre pieces to your home. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Barry  in
Barry in
1 review Toronto, ON
10/10

Highly recommended. Stairs and flooring. Will be using them again in my new house.

Ideal stairs did an impeccable job replacing my curved carpeted stairs and changing the pickets to decorative iron. They really did a custom job on curved stairs with bull nose. They also redid the entire hallway and 4 bedrooms. New baseboards and while I was to pay for what I choose they upgraded me no charge because he really felt I would be happier with it and they were right! All the work wa very well done and they cared that I was happy with the results. Note : I referred them to my neighbor (I don't usually do that) my neighbor chose a different company and the difference was obvious. My neighbors contracted installed caps on the stairs instead of ripping down to the frame and starIdeal stairs did an impeccable job replacing my curved carpeted stairs and changing the pickets to decorative iron. They really did a custom job on curved stairs with bull nose. They also redid the entire hallway and 4 bedrooms. New baseboards and while I was to pay for what I choose they upgraded me no charge because he really felt I would be happier with it and they were right! All the work wa very well done and they cared that I was happy with the results. Note : I referred them to my neighbor (I don't usually do that) my neighbor chose a different company and the difference was obvious. My neighbors contracted installed caps on the stairs instead of ripping down to the frame and starting from scratch. Not how it should be done. I sold my house a year later and a key feature was the stairwell. They were fast, reliable high quality and reasonably priced.
They were fast, reliable, high quality and reasonably priced. Also they did both the entire upstairs and the stairs. Many companies do one or the other. I've bought another house and will use them again.

Approximate cost of services:
$22,000.00
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Company Response

Thank you Barry for your review. Your feedback is very important to us while we continue to offer our clients the best service, and workmanship. We are truly happy that we were able to offer you great suggestions along with quality service and price. As a professional company, we strongly believe in providing the best in service and materials, to give every homeowner what they deserve. On behalf of the Ideal Stairs team, we would like to Thank You for your business and giving us the opportunity to renovate your stairs, hallway and bedrooms. We look forward to working with you on your new project at your new home. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

COVID-19 Update: We open for business and available for phone calls, emails and virtual meetings as well. We're also taking all health and safety percautions for our employees and homeowners that we're in contact with. Contact us today to discuss things further. Be safe and take care.

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Ideal Stairs is your #1 choice for renovating staircases. Our company has been in the staircase renovation business since 2001. We serve Toronto, Greater Toronto and surrounding areas. With our expertise, we consider ourselves to be fine woodworkers, working daily with Red Oak wood – 100% Canadian content sourced from Quebec. We buy the raw materials and when possible, manufacture our own components, allowing us to pass along the savings to our consumers.

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Are you interested in Jatoba and Walnut stairs? We also have great knowledge and experience working with these types of wood, and other exotic woods. With our custom manufacturing facility and skilled installation crews, your carpeted stairs can be transformed in about 3-5 days. We also install flooring and by coordinating this with the staircase renovation, the time and disruption in your home can be minimized. Ideal Stairs can help make your staircase the showpiece of your home.

CATEGORIES
Floor Laying & Refinishing, Railings, and Stair Builders
PRODUCTS
[.::STAIRCASES::.] Our core business is fine woodworking. We custom manufacture all elements related to the staircase industry. We make posts, treads (steps), balustrades (spindles or pickets), handrails as well as entire staircases made only from red oak. Combining the custom manufacturing facility along with skilled installation crews allow us to renovate your staircase in approximately 3-5 days. Visit our website www.idealstairs.ca to view our Testimonials, and listen to very satisfied clients who have generously allowed us to record their successful renovation in their own words. [.::FLOORING - HARDWOOD AND LAMINATE::.] Staircase renovation is not our only product. We believe we are the only staircase manufacturer that will renovate your staircase AND install hardwood flooring. We want to minimize the time and disruption in your home by coordinating these two products. We are dealers for many brands of hardwood and laminate flooring but our proudest boast is we have hardwood flooring that is 25% and 100% Canadian content. We offer custom colours on your hardwood flooring (over 750 square feet) for Red Oak and Maple. We value our premium service by supplying and ensuring the colour you choose for your flooring is also used on the renovated staircase. [.::SANDING AND STAINING::.] If you already have a solid oak staircase but you want it changed to a different colour, we also provide sanding and re-staining services. We can transform your builder staircase into a dream staircase easily within your budget. While you are considering changing the colour of your staircase, this is an excellent time to change the appearance. Since we will be taking off the handrail, pickets and posts to sand and stain your steps, take the opportunity to install another post style, such as square, remodel your existing pickets and changing the look from old to new. For the record
SERVICES
Ideal Stairs offer excellent and professional service in new stair construction, sanding, custom staining and renovating your existing hardwood staircase (oak or maple) right in your home. If you currently have carpeted stairs, we can help transform your staircase to solid oak treads. We can change your posts, add new pickets and match the material to an existing colour in your house. Within 3 days, your central foyer is transformed from great to amazing. Our service is not only limited to stairs. We can also sand and offer custom staining and refinishing of hardwood flooring. Flooring installation including oak and maple hardwood, laminate and engineered. Visit our website www.idealstairs.ca for more information.
STYLES
Custom, Contemporary, Modern, Traditional
SPECIALITIES
Stairs and flooring Stair Capping Stair Refinishing Stair Renovations
WEBSITE
https://www.idealstairs.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Interac, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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