We decided to change from carpet to laminate in our bedooms and oak on the stairs all the way to the basement. We obtained a few quotes which included Ideal Stairs. The first call to the office began our plesant journey after speaking to Jenna. Mesh was able to come over that same evening and povided a quote for the stairs and purchase and installation of laminate in the bedooms. We visited the showroom a couple days later and had a very plesant customer service experience with Jeanna. We also found another laminate that we liked for the basement at another supplier. Rajan came over and provided an estimate for the entire job which included the installation of the laminate in the basement. We proceeded with the job. It was scheduled for later in the next week. The entire job took about 5 working days. The workers were punctual and skilled in what they did. They took care and cleaned up at the end of each day. Mesh and or Rajan came over every day to check on the job. They kept us in the loop. It was always easy to contact someone and calls were returned promptly. There quote was what we paid and also included the underpad, baseboards, all oak stairs and risers and handrails. Rajan even added the 1/4 round afterwards for the basement at no additional cost. The stairs and the laminate looks great. We are pleased to get rid finaly of carpet and even more pleased with the work that Ideal Stairs did. We would definitely reccommend friends and family.Thanks to Rajan, Mesh, Jenna and the 3 guys who did the work. Keep up the good work.
- Company Response
Thank you Vijay for your recommendation and a detailed review. It was a great pleasure to have spoken to you, and your wife at our Showroom and over the phone. We are extremely happy that you are satisfied with our service, and we hope you are enjoying your new stairs and flooring. On behalf of Mesh, Rajan, our team and I, we would like to Thank You for choosing Ideal Stairs as your company for home improvement. Kindly pass along our name to any friends and family who may be interested in renovating their stairs and or floors.