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Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
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Reviews for Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

Average customer rating:
9.9 10 (252 reviews)

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Adrianne in Mississauga
Adrianne in Mississauga
2 reviews Mississauga, ON
10/10

Stair remodel

We had approximately 180 oak spindles in our stair case to be replaced with iron spindles to update our 3 storey staircase. The team that worked on our project was excellent. They worked very hard and were very neat and professional. In addition to the new spindles, they sanded and stained the stairs and railing. Their workmanship was excellent and the job was finished on time as promised. We would not hesitate to recommend them for any future projects.
Thank you Mesh and Rajan for a wonderful job.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Adrianne for writing us a review. Your feedback is very important to us while we continue to offer the best customer service, and workmanship to our clients. We are very happy that you had an excellent experience with our company. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to Thank You once again for giving us the opportunity to complete your stairs and railing project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Craig M.
Craig M.
6 reviews Burlington, ON
10/10

Another Great Project

Ideal Stairs had replaced our stairs (basement and upper floors) last year and had installed hardwood floor on the landings. We had them return to do the three bedrooms. The work was completed on time and on budget with great craftsmanship. I would have no hesitation in recommending Mesh and his company for any job, stairs or flooring, that you have contemplated. You won't be disapointed.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Craig for writing us another great review. Your feedback is very important to us while we continue to offer the best customer service, and workmanship to our clients. We are extremely happy that you had a great experience with our company the first time around, when you gave us the opportunity to refinish your stairs, and now a year later allowing us to install flooring. On behalf of Mesh and the Ideal Stairs team, we would like to Thank You once again for the opportunity to complete your stairs and flooring project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

mddelgado in Mississauga
mddelgado in Mississauga
1 review Burlington, ON
10/10

Stair Renovation

We recently hired Ideal Stairs to re-do our stairs (previously carpet). They were extremely professional; great when it came to sharing ideas and opinions regarding what would look best once complete. Mesh was fantastic about keeping me up-to-date on how the work was progressing. The team obviously takes great pride in their work and my wife and I could not be happier with the final product. I would definitely recommend Ideal to anyone looking to complete similar work.

Approximate cost of services:
$6,200.00
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Company Response

Thank you Mddelgado for writing us a review. Your feedback is very important to us while we continue to offer the best customer service, and workmanship to our clients. We are very happy that you had a great experience with our company, and that we were able to provide all the advice and suggestions, in order to make your stair renovation project a breeze. On behalf of Mesh and the Ideal Stairs team, we would like to Thank You for providing us the opportunity to complete your stair project, and offer you the most wonderful experience. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Steve M in Whitby
Steve M in Whitby
2 reviews Pickering, ON
10/10

Stairs Makeover

Ideal was hired to do a complete main floor stairs makeover. They were on time, very neat and take great care in delivering a quality product. The team clearly take great pride in their workmanship and the finished product exceeded our expectations. This is a company that I would without hesitation hire for additional work and would highly recommend them. The price was very fair and the stairs look absolutely amazing, Thank-you, Steve M in Pickering

Approximate cost of services:
$7,400.00
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Company Response

Thank you Steve for your review. Your feedback is very important to us while we continue to offer the best customer service, and workmanship to our clients. On behalf of the Ideal Stairs team, we would like to Thank You for giving us the opportunity to complete your stair and flooring project. We are extremely happy that you had a wonderful experience with our company, and that you are enjoying your new stairs and floor. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Alondry in North York
Alondry in North York
4 reviews Oshawa, ON
8/10

Stair replacement

Ideal stairs came to our home because we requires a brand new staircase as ours was falling apart due to age. They were a little slow initially starting the job but once on site the men from their team worked hard for three days replacing and staining our new stairs. The finished product is beautiful and safe. The team was creative about staggering their work in order to allow us the ability to go upstairs each night as that is where our bedrooms and bathroom are located. The team was clean and polite while at our home. I would definitely recommend them.

Approximate cost of services:
$6,500.00
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Company Response

Alondry, thank you for your review. Your feedback is very important to us as we continue to offer the best customer service, and workmanship to our clients. We are glad to hear you had an overall great experience with our company, and that we were able to make your stair accessible at the end of each day for your convenience. We hope you continue to enjoy your beautiful new stairs. On behalf of the Ideal Stairs team, we would like to Thank You for your business. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Walter
Walter
8 reviews Whitby, ON
10/10

Great workmanship, excellent customer service

We found Ideal Stairs on Homestars and decided to get a quote for replacing the carpet on our stairs and upstairs 3 bedrooms and hallway. They were very detailed explaining exactly what was going to be included. Their quote came in $1,000 less then the nearest competitor and they included more than the other quotes received.

The team was prompt, friendly and hard working. The upstairs bedrooms and hallway turned out incredible. But the stairs were a real work of art. We were incredibly impressed and highly recommend the team at Ideal Stairs.

Approximate cost of services:
$14,000.00
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Company Response

Thank you Walter for your review. Your feedback is very important to us as we continue to offer the best customer service, and workmanship to our clients. We are very happy that your experience with our company was a memorable one, and that we were able to provide you a cost effective quote. On behalf of the Ideal Stairs team, we would like to Thank You for giving us the opportunity to complete your stair and flooring project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

mckh
mckh
1 review Sharon, ON
8/10

Stairs and Flooring

Excellent craftsmanship and an extremely professional team. From the original estimate to the final product, the entire team was fully engaged in the project and was very responsive to every question and request. A pleasure to work with the group.

Approximate cost of services:
$10,000.00
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Company Response

Thank you Mckh for your review. Your feedback is very important to us while we continue to offer the best customer service, and workmanship to our clients. On behalf of the Ideal Stairs team, we would like to Thank You for giving us the opportunity to complete your stair project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

KJohansen
KJohansen
8 reviews Toronto, ON
10/10

Stair Rescue

We were fully renovating a 90yr old house in The Junction neighbourhood in Toronto, and ran into some problems with a contractor that was unable to complete a renovation project, and contacted Ideal Stairs to tackle the stair construction/replacement properly. Mesh and I went back-and-forth exchanging pictures and ideas, and he was always very quick to reply, and contribute creative ideas of his own.

They were sensitive to our very tight timeline (even over the holidays), communication was perfect, and once work was underway the measuring, prepping, demo, and installation crews were always very friendly, polite, quick, and kept a very clean job site when work took place over multiple days. There was never a point without access to stairs, and they worked well around other contractors working on other projects in the house at the same time.

Particularly noteworthy was how perfect Ideal Stairs was able to colour match the stain to our existing hardwood floors. I understand it was not easy work back at their shop, but the end product is flawless.

Mesh, Rajan, and all of the people at Ideal Stairs were extremely pleasant to work with, flexible to changes and alterations along the way, and I would absolutely recommend this company to anyone considering a stair project renovation. They asked for feedback during construction daily, and are very obviously committed to maintaining their already excellent reputation. Its clear customer satisfaction is important to them, and shows through every step of their projects.

(Edit: Wonky website has mixed up captions on attached photos. Should be clear what is before and after! :P)

Approximate cost of services:
$15,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you KJohansen for your review. Your feedback is very important to us while we continue to offer the best customer service, and workmanship to our clients. We are very happy that you had a wonderful experience with Ideal Stairs, and that we were able to offer you the best quality in service and friendliness. We understand the importance of customer satisfaction, and will always try to be as accommodating when given the opportunity. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to thank you again for your business and providing us the opportunity to complete your stair project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Bryan
Bryan
2 reviews Pickering, ON
10/10

Excellent work. Highly recommended

Rajan dealt with us from our first visit to the store to the last day at our house. The job involved three flights of stairs and some flooring. The workers arrived on the day promised and handled the whole job very well. One flight of stairs was particularly tricky and Rajan and his team took the time to make sure it was done exactly the way we wanted, which included preserving the existing railing and matching the stain colour to an existing, older floor. When the work in a couple of minor spots was not quite to our liking (and these were only minor things) Rajan quickly arranged to have the work re-done to our satisfaction. The best part for me was how accessible Rajan was during the job - always answering his phone and handling and question or concern we had politely, professionally and promptly. I would have no hesitation recommending these people.

Approximate cost of services:
$10,000.00
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Company Response

Thank you Bryan for your review. Your feedback is very important to us as we continue to offer the best customer service, and workmanship to our clients. We are glad that your experience with Ideal Stairs was a great one, and we were able to promptly fix any minor issues to your satisfaction, and needs. On behalf of Rajan and the team we would like to thank you for giving us the opportunity to complete your stair and flooring project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Tanya in Markham
Tanya in Markham
1 review Vaughan, ON
10/10

Stair Post and Rail Installation

I asked for a quote for our new stair posts, hand rail and balusters at a very busy time of year with only weeks before Christmas, and Mesh gave me a prompt and very competitively priced quote. His team were able to fit in our project within the week and they did a fabulous job on installing and finishing the work cleanly, promptly and very professionally.

As an interior designer who was left in the lurch by contractors, it was refreshing to have my faith restored in professionals who care about their customers and go above and beyond expectations to help them. Mesh and his team are now on my go-to list of trusted tradesmen whom I'll be using and referring to my clients and friends.

Approximate cost of services:
$700.00
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Company Response

Thank you Tanya for your review. Your feedback is very important to us as we continue to offer the best customer service, and workmanship to our clients. We are very happy that your experience with Ideal Stairs was a wonderful one. On behalf of Mesh and the team, we would like to thank you for giving us the opportunity to complete your stair project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

COVID-19 Update: We open for business and available for phone calls, emails and virtual meetings as well. We're also taking all health and safety percautions for our employees and homeowners that we're in contact with. Contact us today to discuss things further. Be safe and take care.

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Ideal Stairs is your #1 choice for renovating staircases. Our company has been in the staircase renovation business since 2001. We serve Toronto, Greater Toronto and surrounding areas. With our expertise, we consider ourselves to be fine woodworkers, working daily with Red Oak wood – 100% Canadian content sourced from Quebec. We buy the raw materials and when possible, manufacture our own components, allowing us to pass along the savings to our consumers.

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Are you interested in Jatoba and Walnut stairs? We also have great knowledge and experience working with these types of wood, and other exotic woods. With our custom manufacturing facility and skilled installation crews, your carpeted stairs can be transformed in about 3-5 days. We also install flooring and by coordinating this with the staircase renovation, the time and disruption in your home can be minimized. Ideal Stairs can help make your staircase the showpiece of your home.

CATEGORIES
Floor Laying & Refinishing, Railings, and Stair Builders
PRODUCTS
[.::STAIRCASES::.] Our core business is fine woodworking. We custom manufacture all elements related to the staircase industry. We make posts, treads (steps), balustrades (spindles or pickets), handrails as well as entire staircases made only from red oak. Combining the custom manufacturing facility along with skilled installation crews allow us to renovate your staircase in approximately 3-5 days. Visit our website www.idealstairs.ca to view our Testimonials, and listen to very satisfied clients who have generously allowed us to record their successful renovation in their own words. [.::FLOORING - HARDWOOD AND LAMINATE::.] Staircase renovation is not our only product. We believe we are the only staircase manufacturer that will renovate your staircase AND install hardwood flooring. We want to minimize the time and disruption in your home by coordinating these two products. We are dealers for many brands of hardwood and laminate flooring but our proudest boast is we have hardwood flooring that is 25% and 100% Canadian content. We offer custom colours on your hardwood flooring (over 750 square feet) for Red Oak and Maple. We value our premium service by supplying and ensuring the colour you choose for your flooring is also used on the renovated staircase. [.::SANDING AND STAINING::.] If you already have a solid oak staircase but you want it changed to a different colour, we also provide sanding and re-staining services. We can transform your builder staircase into a dream staircase easily within your budget. While you are considering changing the colour of your staircase, this is an excellent time to change the appearance. Since we will be taking off the handrail, pickets and posts to sand and stain your steps, take the opportunity to install another post style, such as square, remodel your existing pickets and changing the look from old to new. For the record
SERVICES
Ideal Stairs offer excellent and professional service in new stair construction, sanding, custom staining and renovating your existing hardwood staircase (oak or maple) right in your home. If you currently have carpeted stairs, we can help transform your staircase to solid oak treads. We can change your posts, add new pickets and match the material to an existing colour in your house. Within 3 days, your central foyer is transformed from great to amazing. Our service is not only limited to stairs. We can also sand and offer custom staining and refinishing of hardwood flooring. Flooring installation including oak and maple hardwood, laminate and engineered. Visit our website www.idealstairs.ca for more information.
STYLES
Custom, Contemporary, Modern, Traditional
SPECIALITIES
Stairs and flooring Stair Capping Stair Refinishing Stair Renovations
WEBSITE
https://www.idealstairs.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Interac, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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