Ideal Stairs

Floor Laying & Refinishing
141 Nugget Avenue Toronto ON M1S 3B1
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Reviews for Ideal Stairs

Average customer rating:
9.9 10 (189 reviews)

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10/10

Replacing stairs as part of a large reno

I contacted Ideal Stairs after combing through HomeStars reviews. We live in a side-split home and needed the stairs redone as part of a large renovation on our forever home. Since our stairs are open from the main living space to the bedroom level of our home, it was important that our stairs not only look great, but I wanted them to be done well..as if they were doing them in their own home. From my first contact with Mesh (of many), he provided all the information I needed and answered my many questions. He is professional and honest and responds quickly. Rajan checked in daily to advise me on what time the crew was showing up each day and stopped in a couple of times to check in on the progress and to see if we were happy. We weren't 100% happy with the first stain color sample for review as our floors are difficult to match, and they happily took it back to adjust the stain color until we were happy with it. Overall, Ideal Stairs is very professional to work with, they take pride in the work they do, and we are so happy with the quality of our stairs. They look great, and they were even able to eliminate the squeaks that have bothered me for years. Mesh, Rajan and team - thank you for doing such a great job with our stairs. I highly recommend Ideal Stairs as their prices are fair, and you won't find a company who cares more about the end result than them.

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Company Response

Hi Tracy, thank you so much for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and workmanship to all our customers. We are so glad you chose us to be a part of your stair renovation project, as we take pride in offering the best for our customers. We're also extremely happy to hear you had an excellent experience since first contacting Mesh and throughout the entire process. We hope you will continue to enjoy your beautiful new stairs for many years to follow. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to thank you for choosing us as your number one stair renovation company. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

Vijay
Vijay
1 review Toronto, ON
10/10

Amazing job of changing Carpet to Hardwood Flooring

We had hired Rajan based on a friend's recommendation.

Rajan and his team was a pleasure to deal with. The project had to be completed under tight timelines and there was painting going on in parallel.

Rajan and his team were very prompt and completed ~2000 sq feet of hardwood flooring in a matter of 2 days.

Rajan is extremely professional and courteous as well.

Would gladly recommend Rajan and his team for all your flooring needs.

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Company Response

Hi Vijay, thanks for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and workmanship to all our customers. We are so glad your friend referred you to us and our team was able to complete the flooring installation in a timely manner. On behalf of Rajan and the Ideal Stairs team, we would like to thank you for selecting us to be a part of your renovation project. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

MQ in Toronto
MQ in Toronto
1 review Toronto, ON
10/10

Refinishing stairs

Mesh and his team from Ideal did a great job refinishing some very old and creaky stairs. Showed up on time and cleaned up at the end of every day. We are happy with he end result.

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Company Response

Hi MQ, thank you for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We're so happy to hear you had an enjoyable experience with our team and you're loving your new stairs. On behalf of Mesh and our team, we would like to thank you for choosing us to be a part of your stair project. Please kindly mention our name to any other friends and family who require work completed for their stairs and or floors.

Private User
Private User
Private User reviews Whitby, ON
10/10

Big Stair Reno Project

What a process! Working initially with Mesh via phone and pictures for a quote, to then working with Rajan who project managed the reno, was quite simple and straight forward. We wanted to reno both of our staircases, main floor and basement since they are connected and after getting 5 quotes, Ideal was the best option and fair in price point. They answered so many of my questions, were flexible in what they could do and ensured we were happy before calling the project closed! The workers themselves were nice and VERY CLEAN. They took about half hour every day to ensure the house was vacuumed and tidy before they left. The only thing I would mention is they do outsource any hardwood flooring you need installed to another contractor, who I didn't find as nice/to the standard of ideal. Just be aware of that since any delays on the subcontractor side could cause delays on Ideal workers finishing your stairs. Overall great process and happy with the results. It took about 2 weeks to complete the project.

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Company Response

Hello, thank you for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are so happy to hear you're very satisfied with our team's workmanship and overall process. We really appreciate your mention of the delay with the hardwood floor installation. During this unprecedented time we understand the challenges of sometimes having delays along the supply chain, but we promise to always find a solution and accommodate our customers to the best of our ability. We are so glad to hear you are very happy with the results and we hope you continue to enjoy your beautiful new stairs and flooring. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to thank you for choosing us to be a part of your project. Please kindly mention our name to any other friends and family who require work completed for their stairs and or floors.

Susie in Toronto
Susie in Toronto
1 review Aurora, ON
10/10

Stairs and railing

Mesh, Raj and their team did a fantastic job on our stairs! I though there was no hope and required a whole new set of stairs and they reassured me that it can be refinished and for a reasonable price! the stairs are exactly how I wanted them and it totally transformed my house! They were always ready to answer our questions and got the job done to perfection! I absolutely love the new look!

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Company Response

Hi Susie, thank you for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We're so glad to have assisted in refinishing and transforming your stairs into exactly what you desired. On behalf of Mesh, Raj and the Ideal Stairs team, we'd like to thank you for choosing us to be a part of your stair project, and we hope you continue to enjoy your new stairs. Please kindly mention our name to any other friends and family who require work completed for their stairs and or floors.

Private User
Private User
Private User reviews Pickering, ON
10/10

Spiral Staircase - 40 years old ... looking better than ever

I purchased a home in Pickering that is about 40 years old. Love the bones but my goodness did it need a refresh! The spiral staircase in particular was loose, super noisy/squeeky on each step, and a DIY paint job made it impossible to live with. I came across Ideal Stairs in Scarborough and decided to visit their showroom. After some back and forth, I decided to go ahead with them. WOW! The transformation is overwhelming! It looks amazing, very sturdy and secure, not a single squeak! I truly cannot put into words how lovely my staircase is now! I would highly recommend this company. The two young owners were a joy to work with and I feel so fortunate I found them! If you need new stairs, please connect with IDEAL STAIRS!
PS - minor trim work will be finished by my carpenter!
Marlene R

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Company Response

Hi Marlene, thank you for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are truly glad to hear you are very happy with your new and secure stairs and we hope you continue to admire it for many years to follow. On behalf of the Ideal Stairs team, we would like to thank you for giving us the opportunity to be a part of your stair renovation project. Please kindly mention our name to any other friends and family who require work completed for their stairs and or floors.

Srini from Toronto
Srini from Toronto
8 reviews Toronto, ON
10/10

Stairs and Flooring

This was a project with tight timelines and Ideal Stairs delivered. We changed carpet to hardwood floors, refreshed the stair treads with a sand/stain, changed the railing height and replaced the posts. Mesh and Rajan were a pleasure to deal with; Mesh handled the initial conversation when I was looking for a quote and they showed a lot of flexibility (including working with photos to give a rough estimate). Rajan followed up every day his trades were working for us, once in the morning and once at the end of the day.
The first day I had minor feedback about the flooring people, Rajan graciously accepted the comments and took care of the problem. Ideal Stairs was also accommodating to changes in an already compressed timeline as I had to coordinate with other work happening in the house.
I am very happy with the work and will readily recommended Ideal Stairs

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Company Response

Hi Srini, thank you for your review and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very happy to hear you are satisfied with our team and our management of a tight timeline. As we realize having multiple renovation projects start around the same time can be overwhelming, we always try to accommodate our customers wherever possible for a seamless experience. On behalf of Mesh and Rajan, we would like to thank you choosing us to be a part of your stair and flooring project. Please kindly mention our name to any other friends and family who need work completed for their stairs and or floors.

Paul & Gloria
Paul & Gloria
0 reviews Pickering, ON
10/10

Stairs and Flooring

Ideal Stairs exceeded our expectations from the get go. Rajan was excellent to deal with, considering the amount of work that got done in my house, he made it easier for us to live while construction was happening. I will recommend anyone looking for stairs and flooring to hire Ideal Stairs, we always get positive feedback from anyone that comes to our house and the picture we’ll attach will speak for itself. Thank you Rajan and your crew, we are very happy with the outcome.

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Company Response

Hi Paul and Gloria, thanks for your review and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We're so glad to hear you had a wonderful experience with our team and we were able to make the renovation process as easy and seamless as much as possible. To hear you received positive feedback from guests truly makes us very happy. On behalf of Rajan and the Ideal Stairs team, we would like to thank you for giving us the opportunity to be a part of your stair and flooring project. Please kindly mention our name to any other friends and family who need work completed for their stairs and or floors.

thosedarnemails
thosedarnemails
1 review Markham, ON
10/10

Two new railings, upgrade stair railing to code height, and more

Loved working with these guys. They had great suggestions and lots of patience since work had to be done over a long period of time, final work looked exactly the way we wanted and they arrived when arranged!
I would hire these guys again!

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Company Response

Thanks for your review! Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are so excited to hear you had a great experience with our team and we were able to provide you with great suggestions. On behalf of the Ideal Stairs, we hoe you continue to enjoy your newly renovated stairs for many years to follow. Please kindly mention our name to any other friends and family who need work completed for their stairs and or floors.

P. Devlin
P. Devlin
1 review Aurora, ON
10/10

Recent Project

We recently had our two storey staircase worked on by Ideal Stairs. We replaced 60 wooden balusters with wrought iron, along with the replacement of 5 posts to match existing wood, and they refinished the handrail and all matches perfectly. This is inherently messy work, with sawing out old balusters and posts, drilling for new, and staining/sealing, but the two gentlemen left our house as clean as could be expected and did a great job with respect to workmanship. We wouldn't hesitate to recommend Ideal Stairs!

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Company Response

Hi P.Devlin, we really appreciate your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We're so happy to hear you are very satisfied with our workmanship and professionalism, as we truly believe in always maintaining the cleanliness of our customers' home. On behalf of the Ideal Stairs team, we would like to thank you for selecting us to be a part of your stair project. Please kindly mention our name to any other friends and family who need work completed for their stairs and or floors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ideal Stairs

COVID-19 Update: We open for business and available for phone calls, emails and virtual meetings as well. We're also taking all health and safety percautions for our employees and homeowners that we're in contact with. Contact us today to discuss things further. Be safe and take care.

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Ideal Stairs is your #1 choice for renovating staircases. Our company has been in the staircase renovation business since 2001. We serve Toronto, Greater Toronto and surrounding areas. With our expertise, we consider ourselves to be fine woodworkers, working daily with Red Oak wood – 100% Canadian content sourced from Quebec. We buy the raw materials and when possible, manufacture our own components, allowing us to pass along the savings to our consumers.

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Are you interested in Jatoba and Walnut stairs? We also have great knowledge and experience working with these types of wood, and other exotic woods. With our custom manufacturing facility and skilled installation crews, your carpeted stairs can be transformed in about 3-5 days. We also install flooring and by coordinating this with the staircase renovation, the time and disruption in your home can be minimized. Ideal Stairs can help make your staircase the showpiece of your home.

CATEGORIES
Floor Laying & Refinishing, Stair Builders, and Railings
PRODUCTS
[.::STAIRCASES::.] Our core business is fine woodworking. We custom manufacture all elements related to the staircase industry. We make posts, treads (steps), balustrades (spindles or pickets), handrails as well as entire staircases made only from red oak. Combining the custom manufacturing facility along with skilled installation crews allow us to renovate your staircase in approximately 3-5 days. Visit our website www.idealstairs.ca to view our Testimonials, and listen to very satisfied clients who have generously allowed us to record their successful renovation in their own words. [.::FLOORING - HARDWOOD AND LAMINATE::.] Staircase renovation is not our only product. We believe we are the only staircase manufacturer that will renovate your staircase AND install hardwood flooring. We want to minimize the time and disruption in your home by coordinating these two products. We are dealers for many brands of hardwood and laminate flooring but our proudest boast is we have hardwood flooring that is 25% and 100% Canadian content. We offer custom colours on your hardwood flooring (over 750 square feet) for Red Oak and Maple. We value our premium service by supplying and ensuring the colour you choose for your flooring is also used on the renovated staircase. [.::SANDING AND STAINING::.] If you already have a solid oak staircase but you want it changed to a different colour, we also provide sanding and re-staining services. We can transform your builder staircase into a dream staircase easily within your budget. While you are considering changing the colour of your staircase, this is an excellent time to change the appearance. Since we will be taking off the handrail, pickets and posts to sand and stain your steps, take the opportunity to install another post style, such as square, remodel your existing pickets and changing the look from old to new. For the record
SERVICES
Ideal Stairs offer excellent and professional service in new stair construction, sanding, custom staining and renovating your existing hardwood staircase (oak or maple) right in your home. If you currently have carpeted stairs, we can help transform your staircase to solid oak treads. We can change your posts, add new pickets and match the material to an existing colour in your house. Within 3 days, your central foyer is transformed from great to amazing. Our service is not only limited to stairs. We can also sand and offer custom staining and refinishing of hardwood flooring. Flooring installation including oak and maple hardwood, laminate and engineered. Visit our website www.idealstairs.ca for more information.
STYLES
Custom, Contemporary, Modern, Traditional
SPECIALITIES
Stairs and flooring
WEBSITE
http://www.idealstairs.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Interac, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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