We hired Apex a few years back to restore our interlocking driveway and replace our back patio. We were very disappointed with both the way they conducted themselves and the quality of the work. They arrived several days late to start the job, went overtime by about two weeks and attempted to cut corners at every opportunity. If something was discussed during the initial consultation but left out of the contract, they would feign ignorance if we brought it up and, if we pressed, attempted to charge extra for it - basic things like putting polymeric sand between the stones and landscaper's cloth underneath to prevent weeds from growing through.
In what was a typical display of carelessness, when they delivered the new stones for our patio, they dumped the entire load off their truck onto our driveway, breaking many of them in the process. No big deal, they said; they even attempted to use the broken stones for our patio before we intervened and demanded they be replaced.
When the job was done, the poor workmanship was apparent almost immediately. Weeds began to grow back all over our interlocking driveway within a couple of weeks, and a corner where the foundation had been reconstructed washed out after a heavy rainstorm. The gravel from the foundation eventually settled in gentle waves across our neighbour's walkway. Good thing we have nice neighbours.
They say they have a "1-year guarantee", but good luck trying to track them down once the job is done. They ignored my messages and screened my calls for months, before finally a seemingly contrite Rod showed up on a day in December and insisted he'd fix the collapsed corner of our driveway. He never did. And by the time we attempted to contact him the following spring, his phone numbers were no longer in service.
Six years later, the patio is beginning to show some weariness around the edges, but the driveway is a disaster, overrun by weeds between every stone. We will probably have to hire someone eventually to re-do the whole thing, and when the time comes, we will do our homework. We've learned our lesson.
I'm writing this now because I noticed that Apex is still advertising and working in our area. Spare yourselves the headache. Don't hire these guys. Find someone that a friend or family member recommends. Don't just go with the lowest estimate or the guy who drops a "handwritten" flyer in your mailbox.
- Approximate cost of services:
- $6,000.00