The Anything Guys

Basement Renovation
17 Grenfell Crescent UNIT #3 Ottawa ON K2G 0G3
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Best of the Best '22 
Best of Award '22 winner 6 timesBest of the Best '22 Best of Award '22winner 6 times

Reviews for The Anything Guys

Average customer rating:
9.6 10 (92 reviews)

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Alan
Alan
2 reviews Ottawa, ON
2/10

Horrible Bathroom Reno Experience - Amateur Workmanship

We hired The Anything Guys to do a full bathroom reno at our home. This included, tear down to the studs/joists, moving plumbing, everything. This project was slated for 3 weeks, but given COVID we expected some delays along the way. No Problem. The project took 9 months to complete. (It wasn’t done well and I will be doing the finishing fixes myself, don't want them in the house anymore). The project didn't go well at all. Flooring was installed un-level, which meant my new vanity and toilet were not level. The tub was installed un-level which led to water running along the shower edge and onto the floor. Drywall wasn’t mudded correctly which led to cracking at all the joints. The shower niche wasn’t tiled well at all. The edging was cut and installed and you could see the teeth marks from the snips they used. The tiles were crooked and all the tiles they cut to fit in place had scuffing from the cutter they used. (Permanent, won’t come off the tiles).

All this and I was blamed for not stating that I wanted my floors level (are you kidding), the bathtub was installed un-level because it was a manufacturer defect (verified that it wasn't by contacting the manufacturer and also I had to cut a hole in the wall myself to show they installed it wrong). I was told I would have to pay for the fix to this issue initially, has since been resolved. That never should have been talked about as it was done incorrectly by the contractor, not my fault.

When they came to fix the cracking in the drywall they caulked it with white caulking against my off-grey wall paint. I brought this up and they acknowledged it had to be painted over but they simply didn’t do that. They also didn’t replace the trim that was damaged by the water that leaked from my tub like they said they would, they simply used drywall compound to fix the parts that fell off from being so water damaged. I will have to purchase and replace the trim myself as its loose and soft from the water damage.

Tom is a salesmen and came in with the lowest quote for the project and based off the reviews we had read of the company decided to proceed. Big mistake. Pay a little extra to get real professionals to do the work. There was nothing professional about the work that was done here. Amateur at best.

 All this to say that my 3 week project took 9 months to produce an almost complete result and we would rather fix the remaining issues ourselves than deal with this company anymore. Don’t worry I had to pay full price for all this nonsense as well. No remorse from Tom and co.

Stay Away.

Approximate cost of services:
$25,000.00
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Company Response

Dear Alan,

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we promise to do better in the future.

We have tried to rectify every issue as we've come across them. Unfortunately with the age of your home, nothing was level and we were doing our best to work with what we were given as a starting point. The tub leaking; we tried to get the shower guards put on to prevent damage to the flooring and baseboards, but you didn't wish to use them, we then offered to pay for half of the shower glass as a solution once our plumber said the tub was installed as per industry standards, and the manufacturer wouldn't accept fault. The timeline extended longer than we would have liked, in part due to waiting on correspondence with the manufacturer of the tub, and in part due to your noncompliance in our suggestions to rectify the problems. We had countless meetings throughout this time to try and stay on top of fixing the issues.

I apologize on behalf of everyone at TAG. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.

All in all, I am disappointed to read this review as my Office Manager's
conversation with your foreman following his final visit was very positive, we were told he fixed every issue, and walked through them all with you item by item, before he left to ensure you were pleased with the end result. He told us he had asked for you to get in touch with him if anything else came up that needed fixing and that he would stop in. My Office manager then followed up and gave you a call following this conversation and had asked you if you were happy with the results of the final repairs to which you had said you were. We then received an email a while later stating you were very unhappy, and did not wish for us to return to make things right.

Please feel free to reach out to me directly at tom@theanythingguys.com with any further comments, concerns, or suggestions you wish to share.

We would love to make things right if you give us another chance.

Regards,
Tom

Sally
Sally
1 review Ottawa, ON
10/10

Basement bathroom

TAG put in a walk-in bathtub and the rest of the bathroom fixtures plus relocated my laundry and put in a back up drain. It is so nice to have a granny friendly bathroom on a main floor. I can even get grants from the city and province to help pay for it. The fellows were friendly and really listened to what I wanted. They were able to figure out things when there were problems and went above and beyond. Will recommend them to friends who want to stay in their homes.

Approximate cost of services:
$2,700.00
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Company Response

Thank you so much for your candid review Sally! I am so happy you're loving your new space! :) We look forward to the next reno!

Brett D
Brett D
0 reviews Ottawa, ON
10/10

Main Floor Reno

Tom and his team did a great job. They were on time and on budget. We are very pleased with the results. Also easy to work with, we always found a way to work out details.

Approximate cost of services:
$100,000.00
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Company Response

Thank you so much for your review Brett! So glad we impressed you!

Carm and Sandra
Carm and Sandra
0 reviews Ottawa, ON
10/10

Driveway, walkway and porch renewal.

We contracted TAG to replace our driveway and walkway pavers with new. Job was booked in Aug. 2020 for completion in Oct. However due to the unprecedent COVID demand for landscaping materials and labour we were advised our project may be delayed to 2021. To our delight Tom and Amy worked tirelessly to secure the required pavers that required deliveries from more than one supplier source.
The work was completed before the end of Oct. with the help of 2 sub's Tom hired to complete the job before winter, with sod work completed in May 2021. We are very happy with the quality of the work. Tom provided sound advice and options when trying to decide on our design and choice of products. I highly recommend TAG and would not hesitate to use them for other projects.

Approximate cost of services:
$25,000.00
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Company Response

Thank you so much for the detailed review of your experience with us! So glad we were able to get those pavers!

Claude
Claude
0 reviews Ottawa, ON
10/10

Redo the whole main floor, including the kitchen

Our contractor, The Anything Guys, was amazing. The work was done on time and on budget, which is almost unheard off in the industry. This is even more amazing in the current environment.

We had the whole main floor redone. The project included new flooring new kitchen cabinets, better lighting, and work around the fireplace. We also had the whole floor repainted. It also included, on the recommendation of the contractor, redesigning the kitchen. We eliminated a pensiula running north-south and building an island running east-west. It has made the kitchen far more functional.

The contractor moved from one phase to the other almost seamlesssly and efficiently. There was very little downtime.

I would strongly recommend The Anything Guys (TAG).

Approximate cost of services:
$55,000.00
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Company Response

Thank you so much Claude! We really appreciate you taking the time to write us a review! :)

Nicolas in Toronto
Nicolas in Toronto
0 reviews Ottawa, ON
10/10

Great Service

This company provided great service. Everyone was super nice and friendly. They showed up when they said they would, and completed on time. They did great work! I would definitely recommend this company.

Approximate cost of services:
$25,000.00
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Ian & Elaine
Ian & Elaine
0 reviews Ottawa, ON
10/10

Deck & patio

Excellent service all around. Where there were unavoidable delays due to Covid shortages, we were kept fully informed. Their staff were highly professional, competent and we are both very happy with our beautiful new deck and patio.

Approximate cost of services:
$33,000.00
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Company Response

Thank you so much for your candid review Ian and Elaine! I am so happy you're loving the deck and patio! Merry Christmas! :)

Rik in Toronto
Rik in Toronto
0 reviews Ottawa, ON
10/10

Kitchen and Main floor renovation

Excellent!

This is our second project with The Anything Guys (TAG). For this project, we had TAG remodel our main floor and kitchen, removing walls and refinishing the entire floor, entryway and powder room. The team TAG put together were great and all very easy to work with. TAG and Tom were very engaged throughout the process and worked closely with us on every aspect of the remodel, including design and engineering - accommodating our timing and a variety of overlapping schedules. We are very happy with the results and would happily recommend TAG and Tom for similar work.

Approximate cost of services:
$60,000.00
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Company Response

Thank you so much for your 10 star review Rik! We appreciate every project we get to do with you! Merry Christmas! :)

Dianne C. in Ottawa
Dianne C. in Ottawa
2 reviews Ottawa, ON
10/10

Cedar Deck & Pergola, Front Entrance Pavers, Landscaping

Prepare to be impressed! The Anything Guys (TAG) completed two projects at my residence in 2020. They constructed a Western Red cedar pergola and deck in the backyard, and replaced the old precast stairs with a cedar porch, stairs and railings. They transformed the front entrance with a stylish new paver walkway, replaced precast steps with wider stone steps and resurfaced the porch.

TAG completed a landscaping project in 2021, installing a stepping stone and crushed red granite pathway along the side yard and through to the back. A large, raised garden bed was created along the side of the house, trimmed up with decorative stone edgers. TAG went above and beyond what was expected, using surplus granite to create an additional border along a backyard fence.

In all instances, the end results are examples of TAG’s level of excellence and commitment to ensuring customer satisfaction. The support you receive from TAG’s owner, Tom, never wavers. With TAG you can count on highly skilled, courteous professionals who take pride in their workmanship from start to finish. You receive that same professional, courteous support from the office staff.

In early 2022, TAG will once again be on site, this time to do a complete ensuite bathroom renovation. The Anything Guys are now my ‘GO TO GUYS’ and in my opinion, the best choice you could possibly make when selecting a contractor.

Photos will be posted in 2022 when bathroom reno completed and snow is gone.
Dianne - Ottawa

Approximate cost of services:
$28,000.00
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Company Response

Dianne, your kind and thoughtful words have moved the entire team. Thank you so much for your 10 star review! We appreciate every project we get to do with you! Merry Christmas! :)

Darcy B.
Darcy B.
0 reviews Ottawa, ON
10/10

Shed and Carport Roof

We hired TAG to replace the fiberglass roof on our carport as well as to completely rebuild our shed and pathway to it from the carport. The work performed by the TAG team was amazing and we are very happy with the end result. Working with Tom and Patrick was a great, they kept us up to date with what was happening and made sure that we got what we asked for. The stonework pathway between the house and the shed looks amazing as well. We would highly recommend TAG to anyone looking at getting quality work done at their place. I would certainly contact them again if we were looking at getting more work done at our place in the future.

Approximate cost of services:
$20,000.00
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Company Response

Thank you so much for the review Darcy! We look forward to seeing you again this Spring! :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Anything Guys

The Anything Guys was founded in 2005 by Tom Rheaume. It has since grown to a strong 10 person team.

Our focus is to supply Ottawa residents with a professional, affordable service that is a one-stop shop for both commercial and residential clients, specializing in pretty much anything! We pride ourselves in our ability to offer a large variety of different household and property related services, big or small, irregular or mainstream, which can be found on our services page.

This is what you receive with every job you book with us:

Convenience: One number, one main contact and an experienced team to handle most any home and garden renovation and maintenance need.

Quality Work: Qualified tradesmen who will do the work diligently and to the highest standards
Reliability & Consistency: Good communication is very important to us. If a customer changes the scope of work, we notify them of changes to timelines, schedules and budgets.

Customer Service: Enjoy a positive experience working with TAG.

Fair pricing that comes with full Insurance: Our pricing is competitive and we are fully insurued which means you aren't at risk when hiring us for your renovation or landscaping work.

CATEGORIES
Basement Renovation, Kitchen Planning & Renovation, Landscape Contractors & Designers, and Decks
WEBSITE
http://www.theanythingguys.com/
YEAR ESTABLISHED
2005
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.