Direct Air Systems

Heating & Air Conditioning
Bolton ON L7E 1C9
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98%

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Reviews for Direct Air Systems

Average customer rating:
9.8 10 (141 reviews)

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pat
pat
0 reviews Caledon, ON
10/10

Air conditioner

Air conditioner was replaced. Great work Would recommend them anytime they arrived as soon as possible and replaced it the next da

Approximate cost of services:
$2,500.00
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Company Response

Pat

Thank you for your review

Jack

MikeLC
MikeLC
1 review Mount Albert, ON
10/10

Air Conditioner Purchase and Installation

Jack and his team at Direct Air Systems were professional, prompt, and thorough. They were extremely helpful in selecting the appropriate AC unit that fit our budget and performance needs. The installation was professionally done and it was clear that they are experienced and professional. Overall I am extremely satisfied with the service and it was a pleasure doing business with them. This is the only company I will trust and recommend to family and friends for excellent, prompt, and professional service. Thank you!

Approximate cost of services:
$2,500.00
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Company Response

Hi Mike
Thank you for your nice review pleasure to for for you

Jack

Chris
Chris
0 reviews Orangeville, ON
8/10

HVAC

Professional, proficient and friendly service from both Jack and his technicians. Prompt service for our HVAC needs.

Approximate cost of services:
$3,500.00
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Company Response

Hi Chris

Thanks for your review was pleasure to work with you
Jack

RobP
RobP
1 review Toronto, ON
10/10

Fireplace

The fireplace looks great and works great. Jack was always prompt replying to my phone calls. He was consistently on time when meeting with me and great with questions and follow-ups.

Approximate cost of services:
$4,000.00
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Company Response

Thanks
Rob

the-noble-house
the-noble-house
2 reviews Richmond Hill, ON
10/10

New Furnace installed

We were so impressed with the prompt service, professionalism, and in fact we're provided with floor heaters to help keep us warm while the unit was being installed. This demonstrates they are mindful of people's needs and going the extra mile to set themselves apart for others. They took their time to make sure the job was done properly and gave us opportunity to ask questions to make sure we were confident with the new system. We appreciated the fact they covered the work area to ensure they did not track snow, salt and dirt within our home. They left the worksite as clean as when they arrived. We received a follow-up call a couple of hour later to make sure there were no other questions, and encouraged us to reach out if needed. We would absolutely recommend their service to our family and friends. It is comforting to know we chose the right people we can trust in our home and with our needs.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for your nice review

william.schmidt
william.schmidt
1 review Caledon, ON
10/10

Jack and his team have installed air conitioners and furnance systems in our homes....along with providing us with maintenance inspections, service, and tune ups....

Jack and his team do excellent work....always honest and reliable service....and prompt to appointment times....

Approximate cost of services:
$5,000.00
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Company Response

Thanks William
Happy new year

Ron &.
Ron &.
1 review Caledon, ON
10/10

Gas fireplace

Jack and staff are extermly dedicated to their craft. They take pride in their work and ensure their customers are completely satisfied with the end result.

Approximate cost of services:
$3,600.00
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Company Response

Great to have business with you

Thanks
Jack

Joe
Joe
1 review Caledon, ON
4/10

Good Installation Job, Terrible Service

Three years ago, I dealt with Jack and changed my Furnace and Air condition, at the same time went with a WiFi digital thermostat, that would also control the humidifier, and was very satisfied with the new equipment and installation job.

When I needed maintenance service for the furnace, and to hookup a new natural gas dryer replacing an old one, Jack sent a technician that was not qualified at all.

Even though I asked for a new flexible gas tube, the technician did not bring any and reused the old one.

The big disappointment came when he finished maintenance on the furnace and tried to turn it on, we discovered that he fried the digital thermostat, then broke a digital light dimmer when he slammed on it with frustration.

The following day he got and installed a replacement thermostat, and I made him pay for the dimmer.

Later I discovered that he hooked the humidifier as a dehumidifier, so now I get more humidity in the summer and the house is very dry in the winter.

Now I have to pay another technician to come and correct this issue.

Approximate cost of services:
$250.00
0 of 1 people found this review helpful.
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Company Response

Hi mr kumar

You just called me yesterday and tell me your humidifier in your home not working. And you have ten year part and one year labor your humidifier install 3 years ago . Last year t-state was broken and we change it with no cost because when my tech was there this happen . Last winter and summer you have problem with humidifier and you did not calling us. Last night you called me and told me you have problem with humidifier and want me to send another tech to fix it with no charge.. and I told you have to charge you for labor and you asking for no charge I told you I can come by myself this weekend to fix it not charge then you start to tell me the bad word and I don't think you did the right
think but you are my old customer and i always I respect you I hope every thing is okay with you and still after every thing I can come by myself this weekend to fix your humidifier with not charge and aging I don't think I did any think wrong.

Thanks again
Jack

Girgegab
Girgegab
1 review Caledon, ON
10/10

Fireplace install

Purchase and installation of fireplace in my family room. Great service, friendly and Jack was helpful through whole process. Was able to install fireplace within a few days of visiting show room. Work was done quickly clean and very professional. Thank you very much so happy with my fireplace.

Approximate cost of services:
$2,600.00
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Company Response

Pleasure to have business with you

Thanks
Jack

tonies
tonies
1 review Toronto, ON
10/10

Air Conditioner installation and furnace maintenance.

Friendly and efficient Service. Arrived when they said they would. And completed the work in the time allotted. A pleasure to deal with them

Approximate cost of services:
$3,500.00
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Company Response

Hi

Thank you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Direct Air Systems

Direct Air Systems is the premier HVAC contractor and fireplace store in Markham and Bolton, ON, offering a comprehensive range of services to ensure optimal comfort in your home. With our team of highly skilled professionals, we specialize in heating installation, cooling system maintenance, air conditioning repair, ventilation installation, fireplace installation, furnace repair service, and more. Whether you need a new heating system, a fireplace installation, or routine maintenance for your HVAC system, we've got you covered. Our dedicated technicians are committed to delivering exceptional service and expert solutions tailored to your specific needs. We pride ourselves on our attention to detail, quality workmanship, and customer satisfaction.
In addition, we install top-quality equipment from manufacturers such as Lennox, Trane, Amanda, Mitsubishi, and Fireplaces from Napoleon, Marquis, Regency, Urban, Enviro, Montigo, Dimplex, Modern Flame, and Quality. We offer integrity and reliability at a reasonable price since 1993.
Our mission is to provide home comfort solutions that meet or exceed our customers' expectations through professional design, installation, service, and the use of environmentally friendly, energy-efficient products.
With over 30 years of experience, we take pride in serving various communities in Southern Ontario and look forward to assisting customers with all their cooling and heating needs.

CATEGORIES
Heating & Air Conditioning and Fireplaces
PRODUCTS
FURNACE AIR CONDITION FIREPLACES HEATPUMP FURNACE COOLING SYSTEMS HEATING VENTILATION
SERVICES
FURNACE AIR CONDITION FIREPLACES
BRANDS
LENNOX, NAPOLEON, TRANE, REGENCY, URBANA, TOWN OF COUNTRY, DIMPLEX, AMANTI MODERN FLAME MARQUIS
SPECIALITIES
Expert furnace installation, repair, and maintenance services. Specialized in the installation and maintenance of a wide range of fireplaces. Professional air conditioning services, including installation, repair, and maintenance Expertise in heat pump systems, offering installation and maintenance services Comprehensive cooling system services, covering various cooling solutions for homes Dedicated to providing reliable heating solutions, including furnace installations, repairs, and maintenance Specialized ventilation services, ensuring proper airflow and indoor air quality
WEBSITE
https://directairsystems.ca
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash and e-transfer
LICENSES
Gas Fitter G2, Refrideration and Sheet Metal
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on service provided.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.