Be warned! I got a call from this company offering a special deal in my area. I know that's a red flag but thought I'd hear him out. The offer... Thorough duct cleaning, including all vents for $110.00 plus tax. What could I lose, so I made the appointment.
They came and seemed decent enough guys until the assistant started hauling filthy hoses through the side entrance with total disregard for walls, paint, etc. Then this same guy dragged another dirty, grimy house through my home and up the stairs. Once in the formal living room and dining room, he knocked over lamps, bumped furniture, and almost broke a very expensive display of antique china. I lost it and had a very animated discussion with the lead member of the 2-man team who assured me he was sorry and that better care would ensue.
Then comes the bill. As advertised, $110 for the cleaning, $12 for each of the 14 vents ($168) and "serious recommendations" for a $190 filter, a new digital thermostat $175, antibacterial spray at $85, built in humidifier for $485 and finally a $550 UV bacteria eliminator bulb!?!?.
He stated that the flat rate of $110 wouldn't cover the 14 vents as he was unaware of any "package deal" being offered.
Needless to say, I only paid $110... Inclusive!
By the way, the cheque was to be made out to "Home Pro", whoever they are. Regardless of who they are, their name is inappropriate.
Do not use either of these company's services if they call out of the blue or you'll be blue in the face.
- Approximate cost of services:
- $110.00