Fortress Windows & Doors

Windows & Doors Installation & Service
Toronto ON M1S 5B2
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Reviews for Fortress Windows & Doors

Average customer rating:
9.9 10 (339 reviews)

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Nic in Richmond Hill
Nic in Richmond Hill
1 review Toronto, ON
10/10

3226 eglinton ave east

im very satisfied with the installed of my window the service and quality specially the prize and i trust fortress windows and doors . i highly reccomend my filipino community if they need windows and doors contact fortress windows at 416 291 5795

Approximate cost of services:
$1,900.00
1 of 1 people found this review helpful.
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Company Response

Hi Rene. Thank you for your trust and confidence in Fortress Windows & Doors. It has been our pleasure to come to your home more than once to do upgrades to your windows and doors - it is a sign of a satisfied customer! Thanks again for your business. Steve

Private User
Private User
Private User reviews Toronto, ON
10/10

Front door replacement

They were on time and courteous. Very efficient and at the end entire job was cleaned up. The installers were very thoughtful with the young children around and very friendly

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your kind remarks. We have a great team of professionals working with us and we do our best to make every experience a great one, for our clients. Your new front door system really has given your home such a fabulous updated fresh and classy new look - you mentioned that a number of the neighbors have already commented this to you. Thanks again for your business we appreciate your trust and confidence in Fortress Windows & Doors! Steve

Eugene in Markham
Eugene in Markham
1 review York Regional Municipality, ON
10/10

Windows

We had some windows done by Fortress Windows and Doors.
The work was done professionally and on time, we are please
with the result.
Mr. Steve and the installers were very polite and understanding, I have no reason not to recommend them to family and friends.
Thanks you Steve and the installers

Approximate cost of services:
$2,500.00
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Company Response

Hi Eugene - it was a pleasure working with you on your project - thank you for the opportunity to work at your home. Being rated as the number one Window & Door company in Toronto by Home Stars is indeed quite an accomplishment and one that we take very seriously. Our goal on every job is excellence and there are three words written on the bottom of our business cards -Quality Integrity Value - and if these three components are not implemented on every job, somebody loses. I hear so many stories of people who have been unhappy or disappointed with various contractors they used and we will never be one of "those" contractors. Thanks again for your business. Steve

Linda Hart from Richmond Hill
Linda Hart from Richmond Hill
1 review Acton Vale, QC
10/10

patio door and put new back door entrance

I have nothing but kind words to say about the owner, Steve Mercer. Since the first call I've made I was greeted with professionalism. I had several quotes from other door companies and can honestly say Fortress was the best and lowest quote. Steve came the same day to do an estimate and within 2 days I had guys install the patio door and my new back door entrance completed. It was better than I expected. Every detail was done by these guys, I basically had nothing to clean up afterward. This was done back in April 2015. Unfortunately, my anxious dog chewed my new door 5 months later and it was beyond repair. I decided to call Steve once again and he made an effort to come and assess the damage that same day. Steve gave me once again the best possible quote and came back within 5 days to fix it. I would highly recommend anyone that needs a patio door install or a new access door done to call Fortress Windows and Doors Inc.
Thank you kindly for all the services you provided. It was a pleasure doing business with you.

Sincerely,
Linda Hart

Approximate cost of services:
$3,600.00
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Company Response

Hi Linda, I appreciate your kind and sincere comments. We have one simple rule at Fortress Windows & Doors and that is to treat people with the same respect and dignity that we would like done to us. Our pricing is fair, our workmanship excellent, our warranty and service unsurpassed. Are we perfect? No, but we strive for excellence on every job we do and in all areas of the project being done. Steve McCue, my business partner, is highly respected as a man of integrity throughout the industry and leads the installation crews in a very professional fashion.
It was a pleasure working with you Linda and thank you for your referrals! Steve

Raj from Toronto
Raj from Toronto
4 reviews Toronto, ON
10/10

Window Replacement

Steve's team at Fortress was hired recently by us to replace all our windows. Fortress was recommended to us by our friends who had their windows replaced by them. We are extremely satisfied with the product, workmanship and the price he gave us. The job of replacing approximately 15 windows was completed in a day and it looks brand new. I am a happy customer. I would gladly recommend Steve to anyone.

Approximate cost of services:
$6,000.00
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Company Response

Hi Raj. We were referred to you and you took your friends word that we were a good company to work with - and I knew we wouldn't let you down! Your neighbour, with exactly the same house, paid substantially more to have their windows replaced. We work with a very high quality window and door manufacturer and because of the volumes we do, they offer us great pricing which we pass along to our clients. There is one thing that will always trump price, and that is VALUE. We bring great value to our clients with the quality of our products and the professionalism of workmanship - you are a living testament of this very fact. Thank you for trusting us to do your project, it is very much appreciated! Steve

HSFtoronto
HSFtoronto
3 reviews Toronto, ON
10/10

Sliding patio doors

Despite some confusion about the starting time of the installation, I was very satisfied with the service and the end result. Steve and Steve were very professional and pleasant to deal with, their pricing was competitive and they did a very good job with the installation of the new door. Their helper, Tyler, was very polite and pleasant as he worked to remove the old door. I would definitely recommend this company for new doors or windows.

Approximate cost of services:
$1,200.00
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Company Response

Hi Helen and thank you for your review. It was a pleasure meeting with you and we truly thank you for choosing Fortress Windows & Doors to do your work. Sorry for the confusion on the start time. Steve

Gordon Halfin from Thornhill
Gordon Halfin from Thornhill
7 reviews Markham, ON
10/10

Rain damage repair

We had water coming into our bedroom and lower floor through the window area during the heavy June storms. I contacted Fortress and they quickly came out to assess the situation. The work was done in a timely fashion and was very professional. Both Steve's (sales and installation) were great to deal with and very honest about what needed to be done and what was not necessary. The workmanship was excellent and we have not experienced any problems since. I strongly recommend them to anyone and would personally use them again.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hello Gord and thank you for your review. Water leaks can be tricky because where they show up is rarely where they start. Water will always take the path of least resistance and may show up 20 feet from where it starts. Steve McCue is the best in the industry at resolving unusual problems and making it look like they never happened. He is a true Master Craftsman and always brings his "A" game to the job site. We appreciate your business and are glad that Niagara Falls is something you visit when you want to, not what you experience inside your home anymore! Steve

CHO from Richmond Hill
CHO from Richmond Hill
1 review Richmond Hill, ON
8/10

2nd floor siding

Great service! We had to replace our entire 2nd floor siding. A large portion of the side ripped off during a storm and we can see the other side of our house as going to come down too. They quoted fairly and was extremely quick to accommodate us in. The job was done in 4 days and the house looks beautiful! THANK YOU Steve!

Approximate cost of services:
$10,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Bill and Wendy. Thank you for choosing Fortress Windows and doors for your siding project. It certainly was challenging with such little space between the houses, but we created a whole new and upgraded look for your home and it looks fabulous! You commented that the extra energy efficiency from the insulation we added had already been noticed by you - and just wait until this winter and you'll see a dramatic difference in your heating bill as well. Steve

Ln from TO
Ln from TO
10 reviews Toronto, ON
10/10

Sliding Kitchen doors & windows

Wow, what an amazing job. Everything's a challenge in our house. The sliding doors needed to go into the kitchen to replace 3 old wooden doors that were misshapen and leaky. Besides being uneven, the old frames supported the ceiling. As usual, Steve Mercer came up with a creative idea, a large sliding door framed by 2 windows, supported by a large beam. Steve McCue came up with the way to make it happen and then did so. He even chose a wooden trim for the inside because my kids call this small addition "the cottage" and the colour of the trim matches our table. See the picture! Isn't it beautiful? Now I'm just waiting for a quote on spray foam insulation for below the kitchen floor. (Hint, hint...)

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Lilian. The work we completed at your home really is transformational, isn't it. The look, feel and warmth that you experience now with the new renovation is quite remarkable and it turned out just as we had envisioned! Thank you for entrusting us with your project and allowing us to enjoy the transformation along with you. All the best to you and your family! Steve

jason from ??????????
jason from ??????????
1 review Markham, ON
10/10

windows and doors

The service was amazing, all the windows were installed nicely. It was lubricated very well. Suddenly felt i was at a new house again. Well done guys! I would definitely recommend that to my friends. The price was too reasonable.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Jason. It's amazing how new windows can give your home that "new fresh" appeal again. You'll definitely notice a savings on your energy consumption as well. Enjoy your "new home"! Steve

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fortress Windows & Doors

Fortress Windows and Doors sell and install CSA Certified WindowsEnergyStar, High Efficiency Windows
We offer our clients Quality, Integrity and Value. We believe that service after the job is completed is just as important as getting paid on the original installation.
I have had the same cell phone number since 1985 so anybody who has conducted business with us knows our number and we ALWAYS respond to our clients.

We run TO the problem, not away FROM the problem! (if there is one)

We make sure EVERY client is satisfied and that our written contract is fulfilled to the "T". We will never "upcharge" our clients and our word is our bond! (remember those days?)
When we're done your project, we want to see the smile of our clients knowing that they chose the right company to do their renovation!
34 years installing windows and doors. Home inspector and have many real estate agents as clients who also refer business to Fortress Windows & Doors.

Our Warranty is the absolute BEST in the industry!

CATEGORIES
Siding and Windows & Doors Installation & Service
PRODUCTS
Windows, Doors,Sliding Patio Doors, Siding, Garage doors, Eavestrough, fascia, soffit. California Shutters Storm Doors Egress windows for escape from basements in case of emergency
SERVICES
Brick to brick, stud to stud and retrofit window installations - beautiful workmanship. Doors. Concrete and brick cutouts to enlarge or make new openings as well as digging and installing window wells. On site continuous, high strength eavestroughing. Foam insulation and siding for beauty and energy efficiency.
BRANDS
CSA Certified WIndows, EnergyStar High Efficiency
STYLES
All styles of vinyl windows, Sliding Patio Doors and extensive selection of Steel Insulated and Fibreglass doors.
SPECIALITIES
Our specialty is making our clients glad they choose Fortress Windows & Doors to do their project - no matter how big or small.
WEBSITE
http://www.fortresswindowsinc.com
YEAR ESTABLISHED
34
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
Business License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
True Lifetime Warranty on windows and workmanship for as long as you own and live at your address.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.