Our combination water heater broke and we did a lot of research on different manufactures and installers but we choose Accuserv as they made us feel the most comfortable, they were willing to work within our schedule and they responded quickly through telephone, text and email.
As for the Accuserv employees they were all very knowledgeable, they kept there promises and were very humane.
As for the product, we chose the Navien NCB Combi Boiler (Tankless) it is amazing how much space if you want to maximize your space like we do. Furthermore, you would not believe how impressive the unit looks after installation - all our visitors are astonished with the technicians craftsmanship as its truly a work of art. Furthermore, the most important thing is our water it HOT again and right away. The unit works great, its quiet and there is no shortage of hot water even when using hot water from multiple faucets at the same time.
We've had our unit for almost one month now as we waited to write a review to make sure the unit lived up our expectations. We confirm that the Accuserve team and the Navien NCB Combi Boiler (Tankless) has surpassed our expectations and highly recommend using them. Another great aspect is the bill of sale comes after all work is complete and allows you to pay online which I found very convenient. Thanks again, Accuserve you all were amazing.
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We do appreciate your feedback, especially how you stated we made you feel the most comfortable. Our aim is to educate people before we start "selling" any products. Sometimes companies try to rush people into making decisions - We are glad you took the time to research and reflect on both water heaters and the companies that install them. If you have any need for assistance with the Navien tankless heater, be sure to let us know.